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Disabled Access Guide for Firepower
The Royal Artillery Museum
Royal Arsenal
Woolwich
London
SE18 6ST
Tel: 020 8855 7755
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Opening Times
| Day | Opening Times |
|---|---|
| Monday | 10:30 - 17:00 |
| Tuesday | 10:30 - 17:00 |
| Wednesday | 10:30 - 17:00 |
| Thursday | 10:30 - 17:00 |
| Friday | 10:30 - 17:00 |
| Saturday | 10:30 - 17:00 |
| Sunday | 10:30 - 17:00 |
Location
The venue is situated within the centre of the borough.
This venue is situated in Greenwich.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Woolwich Arsenal.
There is not a bus stop within 150m (164yds) of the venue.
Parking
This venue does have its own car park.
Parking is free for all users.
The car park is at the front of the venue.
The car park type is open air/surface.
There are 3 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 4.8m x 6.3m (15ft 8in x 20ft 8in).
The nearest designated bay is 24m (26yd) from the main entrance.
The furthest designated bay is 27m (29yd) from the main entrance.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are slopes/ramps.
The car park surface is block paving.
There is a dropped kerb/non stepped access from the car park to the venue.
The dropped kerb does not have tactile paving.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
There is not a designated drop off point.
Outside Access (Main Entrance)
This information is for the entrance located at the front of the building.
There is not level access to the service.
The main doors open automatically.
The doors are double width.
The door opening is 146cm (4ft 9in) wide.
There is a second set of doors.
The doors open automatically.
The doors are double width.
The door opening is 140cm (4ft 7in) wide.
Both doors slide open.
Level Change (Main Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located leading to the entrance.
The ramp or slope is easy.
The ramp or slope is permanent.
There is not a level landing at the top of the ramp.
Reception
The reception desk is 5m (16ft 4in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is medium height.
The desk has a lowered section.
Lighting levels are medium.
Inside Access
There is not level access to the service.
There is a hearing assistance system.
The system is a portable loop.
Staff are trained to use the hearing assistance system.
This venue does play background music.
Music is played throughout the building.
The lighting levels are medium.
Motorised scooters are allowed in public parts of the venue.
Customers cannot charge scooters or wheelchairs at the venue.
Level Change (Inside Access)
There is a ramp or slope to access this area/service.
The ramp or slope is located leading to the right hand side of the building.
The ramp or slope is moderate.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
There are steps to access this area/service.
The steps are located leading to the right hand side of the building.
There are 3 steps to the area/service.
The lighting levels at the steps are medium.
The steps are clearly marked.
The steps are medium.
The steps do have handrails.
The handrails are on the left going up.
The ramp overcomes the steps.
Museum
Exhibits can be audio described.
Tactile signage for exhibits is not available.
Braille signage for exhibits is not available.
Touch tours are not available.
Video tours are available.
Concessions are available.
There is a wheelchair to borrow.
To borrow the wheelchair ask at reception.
Cinema
The cinema has 1 screens.
All screens have level access.
There are not designated spaces for wheelchair users.
The wheelchair can be left with the patron.
Companions sit next to you.
It is 55m (60yd) from the adapted toilet to the furthest screen.
This venue does not have audio description.
Concessions are not available.
Assistance dogs are allowed in the cinema.
The cinema shows two films, back to back, everyday.
Restaurant / Bar
The following information is for the cafe.
Once inside, there is not level access to the service.
Food or drinks are ordered from the service counter.
Food or drinks can be brought to the table.
There is not a lowered section at the service counter.
There is ample room for a wheelchair user to manoeuvre.
No tables are permanently fixed.
No chairs are permanently fixed.
Some chairs have armrests.
The nearest table is 40m (44yd) from the main entrance.
The distance between the floor and the lowest dining table is 48cm (1ft 6in) cm.
The distance between the floor and the highest dining table is 66cm (2ft 1in) cm.
Menus are wall only.
Menus are not available in Braille.
Menus are not available in large print.
Picture menus are not available.
Menus are clearly written.
Menus are presented in contrasting colours.
The type of food served here is hot and cold snacks.
Level Change
There is a ramp or slope to access this area/service.
The ramp or slope is located beyond the doors of the field of fire exhibit.
The ramp or slope is moderate.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
Other Floors
The floors which are accessible by stairs are G-1.
There are 15+ steps between floors.
The lighting level is medium.
The steps are clearly marked.
The steps are medium height.
The steps do have handrails.
The steps have a handrail on both sides.
There is a landing.
Lift
There is a lift for public use.
The lift is located on the right as you enter.
The lift is a standard lift.
The floors which are accessible by this lift are G-1-2.
The lift is 21m (23yd) from the main entrance.
Staff do not need to be notified for use of the lift.
The dimensions of the lift are 1.05m x 1.2m (3ft 5in x 3ft 11in).
The clear door width is 90cm.
There are not separate entry and exit doors in the lift.
There is a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does have an audible announcer.
The controls for the lift are within reach for a wheelchair user.
The lighting level in the lift is medium.
The lift does have Braille markings.
The lift does have tactile markings.
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
There is no additional signage on or near the toilet door.
The adapted toilet is 25m (27yd) from the main entrance.
The adapted toilet is located towards the rear of the building on the right hand side.
There is not level access to the adapted toilet.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a twist lock.
The width of the adapted toilet door is 95cm (3ft 1in).
The door is heavy.
The dimensions of the adapted toilet are 110cm x 210cm (3ft 7in x 6ft 10in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 76cm (2ft 5in).
There is a dropdown rail on the transfer side.
There is not a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is not a functional emergency alarm available.
It is out of reach (higher than 10cm (4in) from floor).
Disposal facilities are available in the cubicle.
There is a coat hook.
The coat hook is not within 120cm (3ft 11in) from floor level.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the adapted toilet.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 48cm (1ft 6in).
There is a hand dryer.
The hand dryer cannot be reached from seated on the toilet.
The hand dryer is not placed higher than 100cm.
There is not a towel dispenser.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink cannot be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is poor.
The contrast between the external door and wall is poor.
The contrast between the grab rails and wall is poor.
The contrast between the drop down rails and wall is poor.
The contrast between the walls and floor is fair.
Lighting levels are medium.
Identical toilets with level access are available on the first floor.
Baby change facilities are located within the venue.
The baby change facilities are located within the adapted toilet.
The height of the baby change table once extended is 90cm (2ft 11in).
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female and Male Toilets
The female and male toilets are located towards the rear of the building on the right.
The female and male toilets are 27m (29yd) from the main entrance.
Inside the venue, there is not level access to the female and male toilet.
Lighting levels are medium.
Level Change (Toilets)
There is a ramp or slope to access this area/service.
The ramp or slope is located leading to the toilets.
The ramp or slope is moderate.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
Additional Information
Staff do receive disability awareness training.
Documents can be requested in Braille.
Documents can be requested in large print.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
This service can be requested.
Staff are not Text Relay aware.
