Disabled Access Guide for Farringdon Station

The assisted travel telephone number is 0800 058 2844.

The venue is situated within the centre of the town.

This venue is situated in Farringdon.

The venue is not on a road with a steep gradient.

There is a bus stop within 150m (164yds) of the venue.

The nearest underground station is Farringdon.

This venue does not have its own car park.

There is a car park for public use within 200m (approx).

The name of the car park is NCP.

The car park is located on St. Cross Street.

On street marked Blue Badge bays are not available.

Clearly signed and/or standard on street marked bays are not available.

There is not a designated drop off point.

This entrance gives access to platforms 1-2-3-4.

This information is for the entrance located on Cowcross Street.

There is not level access to the service.

The main doors open (no doors).

The door opening is 285cm (9ft 4in) wide.

There are steps to access this area/service.

The steps are located at the threshold.

There are 1 steps to the area/service.

The lighting levels at the steps are low.

The steps are clearly marked.

The steps are medium.

The steps do not have handrails.

The reception desk is 10m (11yd) from the main entrance.

There is level access to reception from the entrance.

The reception desk is high.

The desk does not have a lowered section.

Lighting levels are bright.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

The lighting levels are low.

The first photograph shows the ticket barrier with the extra wide barrier on the right.

The second photograph shows the concourse between the barriers and the steps to the platforms.

There are 4 platform(s) at this station.

The station is staffed.

There are generally 3 member(s) of staff on duty.

The station is not staffed between 00:00 - 06:30.

There is an office to obtain help.

This office is located on platform 4.

There is a ticket office.

The ticket office is located on the right as you enter the main concourse.

The ticket office is 10m (11yd) from the main entrance.

The train companies operating from within this station are First Capitol Connect and London Underground.

There is not a taxi rank.

Announcements on platforms are both audio and visual.

Wider ticket barriers are available to access platforms.

Adapted toilets are not located on the platform(s).

Adapted toilets are not located on the main station concourse.

There is not a wheelchair available to borrow.

This information is for platform(s) 1-2-3-4.

The platform(s) accessed by steps only is/are 1-2-3-4.

The platforms 3 southbound and 4 northbound are the First Capitol Connect platforms.

The platforms 1 southbound and 2 northbound are the Metropolitan, Circle and Hammersmith and City underground platforms.

There are steps to access this area/service.

The steps are located from the concourse to the platforms.

There are 15+ steps to the area/service.

The lighting levels at the steps are medium.

The steps are clearly marked.

The steps do have handrails.

The handrails are on both sides.

There are no accessible toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female and Male Toilets

The female and male toilets are located to the left as you pass the ticket barriers.

The female and male toilets are 30m (33yd) from the main entrance.

Inside the venue, there is level access to the female and male toilet.

Lighting levels are medium.

Baby Change Facilities

Baby change facilities are not located within the venue.

Staff do receive disability awareness / equality training.

Documents can be requested in Braille.

Documents can be requested in large print.

A member of staff trained in BSL skills is not generally on duty.

Children are welcomed at the venue.