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Disabled Access Guide for The Fan Museum
12 Crooms Hill
Greenwich
London
SE10 8ER
Tel: 020 8305 1441
Fax: 020 8293 1889
Email: admin@fan-museum.org
Web: http://www.fan-museum.org
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Opening Times
| Day | Opening Times |
|---|---|
| Monday | Closed |
| Tuesday | 11:00 - 17:00 |
| Wednesday | 11:00 - 17:00 |
| Thursday | 11:00 - 17:00 |
| Friday | 11:00 - 17:00 |
| Saturday | 11:00 - 17:00 |
| Sunday | 12:00 - 17:00 |
Location
The venue is situated within the centre of the town.
This venue is situated in Greenwich.
The venue is on a road with a steep gradient.
The nearest mainline Railway Station is Greenwich.
There is a bus stop within 150m (164yds) of the venue.
The nearest underground station is Greenwich DLR.
Parking
This venue does not have its own car park.
There is a car park for public use within 200m (approx).
The name of the car park is Burney Street Car Park.
The car park is located off Burney Street to the right as you face museum.
On street marked Blue Badge bays are not available.
Clearly signed and/or standard on street marked bays are not available.
There is not a designated drop off point.
Outside Access (Main Entrance)
This information is for the entrance located at the front of the venue.
There is not level access to the service.
The bell is in a suitable position to allow wheelchair users to gain access.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 105cm (3ft 5in) wide.
There is a second set of doors.
The doors open away from you (push).
The doors are double width.
The doors are heavy.
The door opening is 150cm (4ft 11in) wide.
Level Change (Main Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located in front of the main entrance.
The ramp or slope is moderate.
The ramp or slope is portable.
Please contact a member of staff.
The width of the ramp or slope is 75cm (2ft 5in).
There are steps to access this area/service.
The steps are located in front of the main entrance.
There are 2 steps to the area/service.
The lighting levels at the steps are medium.
The steps are not clearly marked.
The steps are medium.
The steps do not have handrails.
The ramp overcomes the steps.
There is one shallow step as you enter the front garden that the ramp does not overcome.
Reception
The reception desk is 5m (16ft 4in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is low.
The desk does not have a lowered section.
Lighting levels are medium.
There is not a hearing assistance system.
Inside Access
There is not level access to the service.
There is not a hearing assistance system.
This venue does not play background music.
The lighting levels are medium.
Motorised scooters are allowed in public parts of the venue.
Customers cannot charge scooters or wheelchairs at the venue.
Level Change (Inside Access)
There are steps to access this area/service.
The steps are located straight ahead of the main entrance.
There are 5 steps to the area/service.
The lighting levels at the steps are medium.
The steps are not clearly marked.
The steps are medium.
The steps do have handrails.
The handrails are on the left going up.
There is a standard and/or platform lift to access this area/service.
These steps lead to the lower ground floor, from which there is stepped access to the garden and tea room.
There is also lift access straight into the tea room.
Other Floors
The floors which are accessible by stairs are G-1.
There are 15+ steps between floors.
The lighting level is medium.
The steps are not clearly marked.
The steps are medium height.
The steps do have handrails.
The steps have a handrail on the left side going up.
There is a landing.
Lift
There is a lift for public use.
The lift is located in the cafe area.
The lift is a standard lift.
The floors which are accessible by this lift are LG-G-1.
The lift is 30m (33yd) from the main entrance.
Staff do need to be notified for use of the lift.
The dimensions of the lift are 0.95m x 1.4m (3ft 1in x 4ft 7in).
The clear door width is 83cm.
There are separate entry and exit doors in the lift.
There is not a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does not have an audible announcer.
The controls for the lift are not within reach for a wheelchair user.
The lift is run on a key
The lighting level in the lift is medium.
The lift does not have Braille markings.
The lift does not have tactile markings.
Museum
Exhibits can be audio described.
Tactile signage for exhibits is not available.
Braille signage for exhibits is not available.
Touch tours are not available.
Video tours are not available.
There is not a hearing assistance system.
Concessions are available.
There is a wheelchair to borrow.
To borrow the wheelchair please ask a member of staff.
Restaurant / Bar (Tea Room)
The following information is for the cafe.
Once inside, there is level access to the service.
Full table service is available.
There is ample room for a wheelchair user to manoeuvre.
No tables are permanently fixed.
No chairs are permanently fixed.
No chairs have armrests.
The nearest table is 30m (33yd) from the main entrance.
The distance between the floor and the lowest dining table is 69cm (2ft 3in) cm.
Menus are hand held.
Menus are not available in Braille.
Menus are not available in large print.
Picture menus are not available.
Menus are clearly written.
Menus are presented in contrasting colours.
The type of food served here is morning tea.
Level Change (Garden)
There are steps to access this area/service.
The steps are located straight ahead of main entrance leading to garden.
There are 3 steps to the area/service.
The lighting levels at the steps are medium.
The steps are not clearly marked.
The steps are deep.
The steps do have handrails.
The handrails are on the right going up.
There is a standard and/or platform lift to access this area/service.
The lift gives access to the tea room, from here there is 1 moderate step leading to the garden.
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The adapted toilet is 25m (27yd) from the main entrance.
The adapted toilet is located in the shop to the right of the service counter.
There is level access to the adapted toilet.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens inwards.
The door is locked by a twist lock.
The width of the adapted toilet door is 80cm (2ft 7in).
The door is heavy.
The dimensions of the adapted toilet are 217cm x 200cm (7ft 1in x 6ft 6in).
Floor manoeuvring space is clear in the adapted toilet.
There is not a lateral transfer space.
The tap type is lever.
There is not a mixer tap.
There is not a functional emergency alarm available.
No emergency alarm is fitted in the cubicle.
Disposal facilities are available in the cubicle.
There is a coat hook.
The coat hook is not within 120cm (3ft 11in) from floor level.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is a shelf within the adapted toilet.
The shelf is not higher than 100cm (3ft 3in).
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 46cm (1ft 6in).
There is a hand dryer.
The hand dryer cannot be reached from seated on the toilet.
The hand dryer is not placed higher than 100cm.
There is not a towel dispenser.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink cannot be reached from seated on the toilet.
The sink is placed higher than 74cm.
The sink is 75cm (2ft 5in) high.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is fair.
The contrast between the external door and wall is fair.
The contrast between the grab rails and wall is poor.
The contrast between the drop down rails and wall is poor.
The contrast between the walls and floor is good.
Lighting levels are medium.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female Toilets
The female toilets are located in the shop to the right of the service counter.
The female toilets are 25m (27yd) from the main entrance.
Inside the venue, there is level access to the female toilet.
Lighting levels are medium.
Access to Standard Male Toilets
The male toilets are located on the first floor to the left of the lift.
The male toilets are 50m (55yd) from the main entrance.
Inside the venue, there is level access to the male toilet.
This is by lift.
Lighting levels are medium.
Baby Change Facilities
Baby change facilities are not located within the venue.
Additional Information
Staff do receive disability awareness training.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
This service cannot be requested.
Staff are Text Relay aware.
Children are welcomed at the venue.
