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Disabled Access Guide for Falcon Ward
St Peter′s Hospital
Guildford Road
Chertsey
Surrey
KT16 0PZ
Tel: 01932 723807
Fax: 01784 884291
Web: http://www.ashfordstpeters.nhs.uk
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Introduction
The Falcon Ward is located on the 2nd floor of the Abbey Wing.
Falcon Ward includes the Surgical Dependency Unit.
There is a hopper shuttle bus which runs between Ashford and St Peter's hospital sites, on Monday to Friday only, and is freely available to all staff, patients and visitors.
Wheelchairs, baby buggies, pushchairs and walking frames cannot be accepted on the hopper bus due to the limited capacity of the vehicles and no secure storage available on the vehicles.
Location
The venue is situated outside the centre of the town.
This venue is situated in Chertsey.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Chertsey.
There is a bus stop within 150m (164yds) of the venue.
Parking
This venue does have its own car park.
Parking is free for Blue Badge holders.
The car park is at the side of the venue.
The car park type is open air/surface.
Parking spaces for Blue Badge holders do not need to be booked in advance.
There are 10 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 3.8m x 5.6m (12ft 5in x 18ft 4in).
The nearest designated bay is 34m (37yd) from the main entrance.
The furthest designated bay is 80m (87yd) from the main entrance.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are dropped kerbs.
The car park surface is tarmac.
There is a dropped kerb/non stepped access from the car park to the venue.
The dropped kerb does have tactile paving.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
There is a designated drop off point.
There is also a two storey car park in front of the Abbey Wing.
Outside Access (Main Entrance)
This information is for the entrance located at the front of the building.
There is level access to the service.
The main doors open automatically.
The doors are double width.
The door opening is 175cm (5ft 8in) wide.
There is a second set of doors.
The doors open automatically.
The doors are double width.
The door opening is 175cm (5ft 8in) wide.
Other Floors
The floors which are accessible by stairs are G-1-2-3.
There are 15+ steps between floors.
The lighting level is medium.
The steps are clearly marked.
The steps are deep.
The steps do have handrails.
The steps have a handrail on both sides.
There is a landing.
Lift
There is a lift for public use.
The lift is located to the right as you enter.
The lift is a standard lift.
The floors which are accessible by this lift are G-1-2-3.
The lift is 14m (15yd) from the main entrance.
Staff do not need to be notified for use of the lift.
The dimensions of the lift are 1.6m x 2.3m (5ft 2in x 7ft 6in).
The clear door width is 130cm.
There are not separate entry and exit doors in the lift.
There is not a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does have an audible announcer.
The controls for the lift are not within reach for a wheelchair user.
The controls are over 130cm from floor level.
The lighting level in the lift is bright.
The lift does have Braille markings.
The lift does have tactile markings.
There are 3 lifts available at this location.
Outside Access (Ward Entrance)
This information is for the entrance located on the 2nd floor of the building.
There is level access to the service.
Level access is via lift.
The main doors open both ways.
The doors are double width.
The doors are permanently held open.
The door opening is 170cm (5ft 6in) wide.
Reception
The desk is 20m (22yd) from the ward entrance.
There is level access to reception from the entrance.
The reception desk is high.
The desk does not have a lowered section.
Lighting levels are bright.
There is not a hearing assistance system.
Reception (SDU)
The desk is 52m (57yd) from the ward entrance.
There is level access to reception from the entrance.
The reception desk is high.
The desk has a lowered section.
Lighting levels are bright.
There is not a hearing assistance system.
Inside Access
There is level access once inside the venue.
The lighting levels are bright.
Motorised scooters are allowed in public parts of the venue.
The type of flooring in walkways and corridors is vinyl.
Ward
There are 5 bays available.
There are 4 side rooms available.
The area/room/bay surveyed was 3.
The area/room/bay is 15m (16yd) from the ward entrance.
There is level access to the ward.
There are not doors into the bay / side room.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
All beds are adjustable.
All beds have bedside storage.
Bedside services available are television, telephone, radio, internet, text messaging, games and hospital information.
All bedside services are chargeable.
The ward is unisex.
A hoist is available.
The hoist is manual.
A sling is available.
The sling is attached by loop.
There is an adapted toilet for visitors to use on the ward.
There is a standard toilet for visitors to use on the ward.
There is a bathroom on the ward.
Lighting levels are bright.
A flashing alarm is not available.
A vibrating alarm is not available.
| Day | Visiting Hours |
|---|---|
| Monday | 15:00 - 16:30 |
| Monday | 18:00 - 20:00 |
| Tuesday | 15:00 - 16:30 |
| Tuesday | 18:00 - 20:00 |
| Wednesday | 15:00 - 16:30 |
| Wednesday | 18:00 - 20:00 |
| Thursday | 15:00 - 16:30 |
| Thursday | 18:00 - 20:00 |
| Friday | 15:00 - 16:30 |
| Friday | 18:00 - 20:00 |
| Saturday | 15:00 - 16:30 |
| Saturday | 18:00 - 20:00 |
| Sunday | 15:00 - 16:30 |
| Sunday | 18:00 - 20:00 |
Adapted Bathroom
There are adapted bathrooms available.
Location of and access to adapted bathroom
The bathroom is interchangeable between male and female.
The bathroom is not for the sole use of disabled people.
There is Braille signage on or near the adapted bathroom door.
There is tactile signage on or near the adapted bathroom door.
The adapted bathroom is located on Wren Unit.
There is level access to the adapted bathroom.
Features and dimensions of adapted bathroom
A key is not required for the adapted bathroom.
The door opens inwards.
The door is locked by a twist lock.
The width of the adapted bathroom door is 85cm (2ft 9in).
The door is heavy.
The dimensions of the bathroom are 220cm x 420cm (7ft 2in x 13ft 9in).
The bathroom has a non slip floor.
Floor manoeuvring space is clear in the bathroom.
There is a functional emergency alarm available.
Disposal facilities are available in the cubicle.
There is not a coat hook.
Position of fixtures in adapted bathroom
The height of the toilet seat above floor level is 50cm (1ft 7in).
There is not a hand dryer.
There is a toilet roll holder.
The toilet roll holder cannot be reached from seated on the toilet.
The toilet roll holder is placed higher than 100cm.
The toilet roll holder is 103cm (3ft 4in) high.
There is a sink.
The sink cannot be reached from seated on the toilet.
The sink is 81cm (2ft 7in) high.
The tap type is lever.
There is a mixer tap.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 90cm (2ft 11in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
Wall mounted rails are not available.
There are mirrors in the adapted bathroom.
Mirrors are not placed at a lower level or at an angle for ease of use.
Bath and Shower
Wheel In Shower
There is a wheel in shower.
The shower head height is adjustable.
The shower control type is lever.
The shower seat is shower chair.
There are handrails available.
Colour contrast and lighting in adapted bathroom
The contrast between the internal door and wall is good.
The contrast between the walls and floor is good.
The contrast between the external door and wall is good.
The contrast between the drop down rails and wall is poor.
The contrast between the grab rails and wall is poor.
Lighting levels are medium.
There are similar wet rooms in the other bays and side rooms.
Accessible Toilet
There are accessible toilets within this venue designated for public use.
Location of and access to accessible toilets
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The accessible toilet is 11m (12yd) from the main entrance.
The accessible toilet is located off the main corridor.
There is level access to the accessible toilet.
Features and dimensions of accessible toilets
This is a unisex toilet.
A key is not required for the accessible toilet.
The door opens outwards.
The door is locked by a locking handle.
The width of the accessible toilet door is 90cm (2ft 11in).
The door is light.
The dimensions of the accessible toilet are 170cm x 230cm (5ft 6in x 7ft 6in).
Floor manoeuvring space is clear in the accessible toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 130cm (4ft 3in).
There is a dropdown rail on the transfer side.
There is not a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is a functional emergency alarm available.
Disposal facilities are available in the cubicle.
There is a coat hook.
The coat hook is not within 120cm (3ft 11in) from floor level.
Position of fixtures in accessible toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on the right.
There is a shelf within the accessible toilet.
The shelf is higher than 100cm (3ft 3in).
There are mirrors in the accessible toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 47cm (1ft 6in).
There is not a hand dryer.
There is a towel dispenser.
The towel dispenser cannot be reached from seated on the toilet.
The towel dispenser is placed higher than 100cm.
The towel dispenser is 130cm (4ft 3in) high.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is placed higher than 100cm.
The toilet roll holder is 110cm (3ft 7in) high.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is placed higher than 74cm.
The sink is 86cm (2ft 9in) high.
Colour contrast and lighting in accessible toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is poor.
The contrast between the drop down rails and wall is poor.
The contrast between the walls and floor is good.
Lighting levels are bright.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female and Male Toilets
The female and male toilets are located off the main corridor.
The female and male toilets are 10m (11yd) from the ward entrance.
Inside the venue, there is level access to the female and male toilet.
Lighting levels are bright.
There are additional standard toilets available elsewhere on the ward.
Additional Information
Staff do receive disability awareness / equality training.
A member of staff trained in BSL skills is not generally on duty.
This service can be requested.
Staff are Text Relay aware.
Children are welcomed at the venue.
