Disabled Access Guide for Eye Care Marble Arch

The venue is situated within the centre of the city.

This venue is situated in London.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Paddington.

There is a bus stop within 150m (164yds) of the venue.

The nearest underground station is Marble Arch.

This venue does not have its own car park.

There is not a car park for public use within 200m (approx).

On street marked Blue Badge bays are not available.

Clearly signed and/or standard on street marked bays are not available.

There is not a designated drop off point.

This information is for the entrance located at the front of the building.

There is not level access to the service.

The main doors open both ways.

The doors are single width.

The doors are heavy.

The door opening is 88cm (2ft 10in) wide.

There are steps to access this area/service.

The steps are located in front of the entrance.

There are 1 steps to the area/service.

The steps are not clearly marked.

The steps are shallow.

The steps do not have handrails.

The counter is 8m (26ft 2in) from the main entrance.

There is level access from the entrance.

There is not a prescription box.

There is not a bell to attract attention.

There is sufficient space to write or sign documents on the counter.

The height of the counter is low.

There is not a hearing assistance system available.

Lighting levels are bright.

There is level access once inside the venue.

There is not a hearing assistance system.

This venue does play background music.

Music is played in some parts of the venue.

The lighting levels are bright.

The type of flooring in walkways and corridors is wood.

There are 1 consultation / treatment rooms available.

The consultation / treatment room is 3m (9ft 10in) from the counter.

There is level access to the consultation / treatment room.

There are doors into the consultation / treatment room.

The main doors open away from you (push).

The doors are single width.

The doors are light.

The door opening is 71cm (2ft 3in) wide.

The type of flooring is carpet.

There is a chair.

The chair is adjustable.

All chairs have armrests.

All chairs are permanently fixed.

A hoist is not available.

Lighting levels are medium.

The room does not have background music playing.

A flashing alarm is not available.

A vibrating alarm is not available.

There are no adapted toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are not available.

Staff do not receive disability awareness training.

Documents are available in large print.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

This service can be requested.

Staff are not Text Relay aware.

Children are welcomed at the venue.