Disabled Access Guide for Erith Station

The venue is situated within the centre of the area.

This venue is situated in Crayford.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Erith.

There is a bus stop within 150m (164yds) of the venue.

This venue does have its own car park.

Parking is free for all users.

The car park is at the front of the venue.

The car park type is open air/surface.

There are 0 designated parking bay(s) within the car park.

The route from the car park to the entrance is accessible to a wheelchair user with assistance.

Assistance may be required because there is/are slopes/ramps.

The car park surface is tarmac.

There is a dropped kerb/non stepped access from the car park to the venue.

The dropped kerb does not have tactile paving.

The patron does not have to cross a road.

The car park does not have a height restriction barrier.

There is not a designated drop off point.

This information is for the entrance located at the front of the building.

There is not level access to the service.

The main doors open towards you (pull).

The doors are double width.

The doors are permanently held open.

The door opening is 138cm (4ft 6in) wide.

There are steps to access this area/service.

The steps are located in the doorway.

There are 1 steps to the area/service.

The steps are clearly marked.

The steps are medium.

The steps do not have handrails.

This information is for the entrance located at the front of the building.

There is not level access to the service.

The main doors open towards you (pull).

The doors are single width.

The doors are heavy.

The door opening is 86cm (2ft 9in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located leading to the entrance.

The ramp or slope is moderate.

The ramp or slope is permanent.

There is a level landing at the top of the ramp.

The reception desk is 2m (6ft 6in) from the main entrance.

There is level access to reception from the entrance.

The reception desk is high.

The desk does not have a lowered section.

Lighting levels are medium.

There is level access to the service.

There is not a hearing assistance system.

This venue does not play background music.

The lighting levels are medium.

Motorised scooters are allowed in public parts of the venue.

There are 2 platform(s) at this station.

The station is staffed.

There are generally 1 member(s) of staff on duty.

The station is not staffed between 18:40-06:10.

There is not an office to obtain help.

There is a ticket office.

The ticket office is located on the right as you enter.

The ticket office is 2m (6ft 6in) from the main entrance.

The train companies operating from within this station are South Eastern.

There is not a taxi rank.

Shops and services within the station include Il Piccolo Cafe.

All key concourse shops and services have level access.

Announcements on platforms are both audio and visual.

Platforms which have tactile markings at the platform edge are 2.

Adapted toilets are not located on the platform(s).

Adapted toilets are not located on the main station concourse.

There is not a wheelchair available to borrow.

This information is for platform(s) 1-2.

The platform(s) accessed by ramp / slope is/are 1.

The platform(s) accessed by steps only is/are 2.

There are no accessible toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are not available.

Staff do receive disability awareness / equality training.

Documents can be requested in Braille.

Documents can be requested in large print.

A member of staff trained in BSL skills is not generally on duty.

Staff are Text Relay aware.