Disabled Access Guide for Enfield Lock Station

The venue is situated outside the centre of the town or city.

This venue is situated in Enfield.

The venue is not on a road with a steep gradient.

This venue does not have its own car park.

On street marked Blue Badge bays are not available.

There is not level access to the service.

The main doors open towards you (pull).

The doors are double width.

The doors are heavy.

The door opening is 170cm (5ft 6in) wide.

There is a second set of doors.

The doors open (no doors).

The door opening is 146cm (4ft 9in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located leading up from Ordnance Road to the platform.

The ramp or slope is moderate.

The ramp or slope is permanent.

The width of the ramp or slope is 300cm (9ft 10in).

There is not level access to the service.

The main doors open (no doors).

The door opening is 182cm (5ft 11in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located leading up from Ordnance Road to the platform.

The ramp or slope is steep.

The ramp or slope is permanent.

The width of the ramp or slope is 250cm (8ft 2in).

The reception desk is 5m (16ft 4in) from the front entrance.

There is level access to reception from the entrance.

The reception desk is medium height.

Lighting levels are bright.

There is a hearing assistance system.

The hearing system is a fixed loop.

The ticket office is open Monday to Friday 06:15-13:10 and Saturday 07:10-13:40.

There are 2 platform(s) at this station.

The station is staffed.

There are generally 2 member(s) of staff on duty.

The station is not staffed between 13.10 - 6.10.

There is an office to obtain help.

This office is located the ticket office.

The train companies operating from within this station are National Express.

There is not a taxi rank.

Announcements on platforms are visual.

This information is for platform(s) 1-2.

The platform(s) which has/have level access is/are 1-2.

The platform(s) accessed by ramp / slope is/are 1-2.

Documents can be requested in Braille.

Documents can be requested in large print.

Staff are trained to take TypeTalk calls.

There are no accessible toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are not available.

Baby Change Facilities

Baby change facilities are not located within the standard toilet.