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Disabled Access Guide for Edmonton Green Station
Station Approach
Lower Edmonton
London
N9 7AA
Tel: 0845 600 7245
Fax: 01603 214567
Textphone: 0845 600 7245
Email: nxea.customerrelations@nationalexpress.com
Web: http://www.nationalexpress.com
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Opening Times
| Day | Opening Times |
|---|---|
| Monday | 06:30 - 20:55 |
| Tuesday | 06:30 - 20:55 |
| Wednesday | 06:30 - 20:55 |
| Thursday | 06:30 - 20:55 |
| Friday | 06:30 - 20:55 |
| Saturday | 06:30 - 20:55 |
| Sunday | 07:45 - 15:15 |
Location
The venue is situated within the centre of the town or city.
This venue is situated in Edmonton Green.
The venue is not on a road with a steep gradient.
Parking
This venue does not have its own car park.
On street marked Blue Badge bays are not available.
The convenient dropoff point is located outside the entrance on Church Street.
Outside Access (Station Approach)
There is not level access to the service.
The main doors open towards you (pull).
The doors are double width.
The doors are heavy.
The door opening is 180cm (5ft 10in) wide.
Level Change (Station Approach)
There is a ramp or slope to access this area/service.
The ramp or slope is located to the left of the main entrance.
The ramp or slope is moderate.
The ramp or slope is permanent.
The width of the ramp or slope is 200cm (6ft 6in).
There are steps to access this area/service.
There are 2 steps to the area/service.
The lighting levels at the steps are bright.
The steps are not clearly marked.
The steps are medium.
The steps do not have handrails.
Outside Access (Church Street)
There is not level access to the service.
The main doors open (no doors).
The door opening is 135cm (4ft 5in) wide.
Level Change (Church Street)
There is a ramp or slope to access this area/service.
The ramp or slope is located on church street.
The ramp or slope is moderate.
The ramp or slope is permanent.
The width of the ramp or slope is 180cm (5ft 10in).
Reception (Ticket Office)
The reception desk is 4m (13ft 1in) from the front entrance.
There is level access to reception from the entrance.
The reception desk is medium height.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
The ticket office is open Monday to Friday 06:30-20:55, Saturday 06:30-20:55 and Sunday 07:45-15:15.
Accessible Toilet
There are accessible toilets within this venue designated for public use.
Location of and access to accessible toilets
The toilet is not for the sole use of disabled people.
The accessible toilet is 10m (11yd) from the accessible entrance.
The accessible toilet is located in the ticket office.
Features and dimensions of accessible toilets
The door opens outwards.
There is not a lateral transfer space.
There is not a coat hook.
Position of fixtures in accessible toilets
There is not a hand dryer.
There is not a towel dispenser.
There is not a toilet roll holder.
There is not a sink.
Colour contrast and lighting in accessible toilets
Lighting levels are .
Train Station
There are 2 platform(s) at this station.
The station is staffed.
There are generally 2 member(s) of staff on duty.
The station is not staffed between 20:00 - 06:30.
There is not an office to obtain help.
The train companies operating from within this station are National Express.
There is not a taxi rank.
Shops and services within the station include a cafe.
Announcements on platforms are visual.
Platform
This information is for platform(s) 1-2.
The platform(s) which has/have level access is/are 1-2.
The platform(s) accessed by ramp / slope is/are 1-2.
There is no level access to the platform(s).
There are 15+ steps to the service.
The steps are well lit.
The steps are medium height.
The steps have handrails.
The steps have handrails on on both sides going up.
The steps are clearly marked.
There is not an adapted toilet.
Shops or services available on the platform are a cafe.
Additional Information
Staff do receive disability awareness / equality training.
Documents can be requested in Braille.
Documents can be requested in large print.
Staff are trained to take TypeTalk calls.
