Disabled Access Guide for Dysart Surgery

The venue is situated within the centre of the town.

This venue is situated in Bromley.

The venue is on a road with a steep gradient.

The nearest mainline Railway Station is Bromley South.

There is a bus stop within 150m (164yds) of the venue.

This venue does not have its own car park.

There is not a car park for public use within 200m (approx).

On street marked Blue Badge bays are available.

The dimensions of the on street marked Blue Badge parking bays are 2.3m x 6m (7ft 6in x 19ft 8in).

On street Blue Badge parking is located on Ravensbourne Road.

Clearly signed and/or standard on street marked bays are available.

The dimensions of the standard marked parking bays are 2.1m x 5m (6ft 10in x 16ft 4in).

Standard marked parking bays are located on Ravensbourne Road.

There is not a designated drop off point.

This information is for the entrance located at the front of the building.

There is not level access to the service.

The intercom is not in a position to allow wheelchair users to gain access.

The main doors open away from you (push).

The doors are double width.

The doors are heavy.

The door opening is 160cm (5ft 2in) wide.

There is a second set of doors.

The doors open away from you (push).

The doors are double width.

The doors are heavy.

The door opening is 160cm (5ft 2in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope bypasses the steps.

The ramp or slope is located just beyond the entrance and to the left as you face the entrance.

The ramp or slope is moderate.

The ramp or slope is permanent.

There is a level landing at the top of the ramp.

The width of the ramp or slope is 79cm (2ft 7in).

There are steps to access this area/service.

The steps are located in front of the entrance.

There are 6 steps to the area/service.

The steps are clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on the right going up.

The desk is 10m (11yd) from the main entrance.

There is level access to reception from the entrance.

The reception desk is medium height.

The desk does not have a lowered section.

The desk is generally staffed.

Lighting levels are medium.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

There is not a touchscreen.

There is not a prescription box.

There is not a bell to attract attention.

There is sufficient space to write or sign documents on the counter.

There is level access once inside the venue.

There is not a hearing assistance system.

This venue does not play background music.

The lighting levels are bright.

Motorised scooters are allowed in public parts of the venue.

The type of flooring in walkways and corridors is vinyl.

There is a waiting room / area.

The waiting room / area is 10m (11yd) from the main entrance.

There is level access into the waiting room / area.

There are doors into the waiting room / area.

The main doors open away from you (push).

The doors are double width.

The doors are heavy.

The door opening is 160cm (5ft 2in) wide.

The type of flooring is vinyl.

There is room for a wheelchair user to manoeuvre.

All chairs are permanently fixed.

Some chairs have armrests.

Announcements are in person.

Lighting levels are bright.

The room does not have background music playing.

There is no television.

There is space for an assistance dog to rest.

There are no vending machines.

There is no children's play area.

There are 7 consultation / treatment rooms available.

The room surveyed was 4.

The consultation / treatment room is 20m (22yd) from the main entrance.

There is level access to the consultation / treatment room.

There are doors into the consultation / treatment room.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 69cm (2ft 3in) wide.

The type of flooring is carpet.

There is not room for a wheelchair user to manoeuvre.

There is a bed/couch.

The bed/couch is adjustable.

There is a chair.

The chair is not adjustable.

All chairs have armrests.

No chairs are permanently fixed.

A hoist is not available.

Lighting levels are bright.

The room does not have background music playing.

There are no adapted toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Unisex Toilets

The unisex toilet is located beside the waiting area.

The unisex toilets are 12m (13yd) from the the main entrance.

Inside the venue, there is level access to the unisex toilet.

Lighting levels are medium.

There is also a standard unisex toilet on the right immediately after the main entrance.

Staff do receive disability awareness training.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

Staff are not Text Relay aware.