Disabled Access Guide for Dolphins Pharmacy

The venue is situated within the centre of the city.

This venue is situated in London.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Victoria.

There is a bus stop within 150m (164yds) of the venue.

The nearest underground station is St. James's Park.

This venue does not have its own car park.

There is not a car park for public use within 200m (approx).

On street marked Blue Badge bays are not available.

Clearly signed and/or standard on street marked bays are not available.

There is not a designated drop off point.

This information is for the entrance located at the front of the building.

There is not level access to the service.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 80cm (2ft 7in) wide.

There are steps to access this area/service.

The steps are located in front of the entrance.

There are 1 steps to the area/service.

The steps are not clearly marked.

The steps are medium.

The steps do not have handrails.

The counter is 5m (16ft 4in) from the main entrance.

There is not a touchscreen.

There is not a prescription box.

There is not a bell to attract attention.

There is not sufficient space to write or sign documents on the counter.

The height of the counter is high.

There is not a lowered section.

There is not a hearing assistance system available.

Lighting levels are bright.

There is level access once inside the venue.

There is not a hearing assistance system.

This venue does play background music.

The lighting levels are bright.

The type of flooring in walkways and corridors is carpet.

There are no adapted toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are not available.

Baby Change Facilities

Baby change facilities are not located within the venue.

Staff do not receive disability awareness training.

Documents are not available in Braille.

Documents are not available in large print.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

Staff are not Text Relay aware.

Children are welcomed at the venue.