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Disabled Access Guide for Disability Information Service
Chadwell Annexe
Torquay Road, Preston
Paignton
Devon
TQ3 2DW
Tel: 01803 546474
Fax: 01803 556498
Email: dis.torbay@nhs.net
Web: http://www.torbay.gov.uk/dis
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Introduction
The office also incorporates Signpost for Carers, who can be reached on 01803 666620 or signpost@torbay.gov.uk.
Opening Times
| Day | Opening Times |
|---|---|
| Monday | 09:00 - 16:30 |
| Tuesday | 09:00 - 16:30 |
| Wednesday | 09:00 - 16:30 |
| Thursday | 09:00 - 16:30 |
| Friday | 09:00 - 13:00 |
| Saturday | Closed |
| Sunday | Closed |
Location
This venue is situated in Paignton.
Parking
This venue does have its own car park.
The car park is at the front of the venue.
The car park type is open air/surface.
There are 0 designated parking bay(s) within the car park.
The car park surface is tarmac.
The car park does not have a height restriction barrier.
Outside Access (Main Entrance)
There is not level access to the service.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 78cm (2ft 6in) wide.
Level Change (Main Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located leading up to the entrance.
The ramp or slope is moderate.
The ramp or slope is permanent.
The width of the ramp or slope is 105cm (3ft 5in).
The ramp has a handrail on the right hand side going up.
Reception
The reception desk is 4m (13ft 1in) from the front entrance.
There is level access to reception from the entrance.
The reception desk is medium height.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is a fixed loop.
Inside Access
There is level access to the service.
There is a hearing assistance system.
The system is a fixed loop.
This venue does not play background music.
The lighting levels are bright.
The hearing loop is in the main interview room.
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is not for the sole use of disabled people.
The adapted toilet is 6m (19ft 8in) from the accessible entrance.
The adapted toilet is located to the left of reception.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens inwards.
The door is locked by a sliding bolt.
The dimensions of the adapted toilet are 225cm x 186cm (7ft 4in x 6ft 1in).
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 120cm (3ft 11in).
The tap type is lever.
There is not a functional emergency alarm available.
Disposal facilities are available in the cubicle.
There is not a coat hook.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 49cm (1ft 7in).
There is a hand dryer.
The hand dryer is placed higher than 100cm.
The hand dryer is 105cm (3ft 5in) high.
There is a towel dispenser.
The towel dispenser is placed higher than 100cm.
The towel dispenser is 106cm (3ft 5in) high.
There is a toilet roll holder.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink is placed higher than 74cm.
The sink is 76cm (2ft 5in) high.
Colour contrast and lighting in adapted toilets
The contrast between the walls and floor is good.
Lighting levels are bright.
Wall mounted and drop down rails are available.
Additional Information
Staff do receive disability awareness training.
Documents can be requested in Braille.
Documents can be requested in large print.
Registered assistance dogs are welcomed.
The photo shows the ramp leading up to the main entrance.
