Disabled Access Guide for Design Museum

Last admission is at 17.15.

The venue is situated within the centre of the city.

This venue is situated in London.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is London Bridge.

There is not a bus stop within 150m (164yds) of the venue.

The nearest underground station is London Bridge on Northern & Jubilee Lines or Tower Hill on Circle & District lines.

This venue does not have its own car park.

There is not a car park for public use within 200m (approx).

On street marked Blue Badge bays are available.

The dimensions of the on street marked Blue Badge parking bays are 2m x 6.2m (6ft 6in x 20ft 4in).

On street Blue Badge parking is located on Shad Thames, next to the entrance.

Clearly signed and/or standard on street marked bays are available.

The dimensions of the standard marked parking bays are 2m x 4.5m (6ft 6in x 14ft 9in).

Standard marked parking bays are located at the far end of Maguire Street.

There is not a designated drop off point.

The Blue Badge Bays are free of charge.

The standard bays are pay and display.

There are also standard parking areas on Maguire Street closer to the Museum, which are for permit holders only Monday - Friday.

This information is for the entrance located at the front of the Museum.

There is not level access to the service.

The main doors open automatically.

The doors are double width.

The door opening is 179cm (5ft 10in) wide.

There is a second set of doors.

The doors open automatically.

The doors are double width.

The door opening is 192cm (6ft 3in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located leading up to the entrance.

The ramp or slope is moderate.

The ramp or slope is permanent.

There is a level landing at the top of the ramp.

There are steps to access this area/service.

The steps are located to the right of the entrance as you face it.

There are 5 steps to the area/service.

The steps are not clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are in the centre.

The ramp overcomes the steps mentioned.

The reception desk is 6m (19ft 8in) from the main entrance.

There is level access to reception from the entrance.

The reception desk is medium height.

The desk does not have a lowered section.

Lighting levels are medium.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

There is level access to the service.

There is not a hearing assistance system.

This venue does play background music.

Music is played in both 1st & 2nd Floor galleries.

The lighting levels are varied.

Motorised scooters are allowed in public parts of the venue.

The floors which are accessible by stairs are G-1-M-2.

The lighting level is medium.

The steps are clearly marked.

The steps are medium height.

The steps do have handrails.

The steps have a handrail on both sides.

There is a landing.

There are 11 steps between landings.

31 steps to the 1st floor gallery then 40 Steps to the 2nd floor gallery.

There is a lift for public use.

The lift is located at the far end of the main entrance foyer.

The lift is a standard lift.

The floors which are accessible by this lift are G-1-M-2.

The lift is 25m (27yd) from the main entrance.

Staff do need to be notified for use of the lift.

The dimensions of the lift are 1.12m x 1.5m (3ft 8in x 4ft 11in).

The clear door width is 77cm.

There are not separate entry and exit doors in the lift.

There is a mirror to aid reversing out of the lift.

The lift does have a visual floor indicator.

The lift does have an audible announcer.

The controls for the lift are within reach for a wheelchair user.

The lighting level in the lift is medium.

The lift does have Braille markings.

The lift does have tactile markings.

The mezzanine level contains the Design Museum Space, which can be used for exhibitions, functions and conferences.

Exhibits can not be audio described.

Braille signage for exhibits is not available.

The availability of Braille signage does not depend on the exhibition.

The availability of tactile signage does not depend on the exhibition.

Touch tours are not available.

There is not a hearing assistance system.

Concessions are available.

There is a wheelchair to borrow.

To borrow the wheelchair ask at the Admissions desk.

Some of the videos shown in the museum have subtitles.

The following information is for the cafe.

Once inside, there is level access to the service.

Food or drinks are ordered from the service counter.

Food or drinks can be brought to the table.

There is not a lowered section at the service counter.

There is ample room for a wheelchair user to manoeuvre.

No tables are permanently fixed.

No chairs are permanently fixed.

No chairs have armrests.

The nearest table is 17m (18yd) from the main entrance.

The distance between the floor and the lowest dining table is 72cm (2ft 4in) cm.

Menus are wall only.

Menus are not available in Braille.

Menus are not available in large print.

Picture menus are not available.

Menus are clearly written.

Menus are presented in contrasting colours.

The type of food served here is sandwiches and snacks.

The Cafe is located at the far end of the main entrance foyer, past the shop

Seating is also available outside by the Thames Path.

This an be accessed in the main entrance, or via 2 deep steps with a handrail on the right hand side going up. This is also used as a separate entrance to the Cafe.

The following information is for the cafe.

Once inside, there is level access to the service.

Full table service is available.

There is ample room for a wheelchair user to manoeuvre.

No tables are permanently fixed.

Some chairs are permanently fixed.

Some chairs have armrests.

The nearest table is 6m (19ft 8in) from the lift.

The distance between the floor and the lowest dining table is 69cm (2ft 3in) cm.

The distance between the floor and the highest dining table is 74cm (2ft 5in) cm.

Menus are hand held.

Menus are not available in Braille.

Menus are not available in large print.

Picture menus are not available.

Menus are clearly written.

Menus are presented in contrasting colours.

The type of food served here is a traditional European menu.

The Blue Print Cafe is located on the 1st floor, next to the lift.

It can be accessable from the Riverside walk via 15+ medium, well-marked steps, with handrails both sides.

There are adapted toilets within this venue designated for public use.

Location of and access to adapted toilets

Features and dimensions of adapted toilets

Position of fixtures in adapted toilets

Colour contrast and lighting in adapted toilets

Baby Change Facilities

Baby change facilities are located within the venue.

The baby change facilities are located within the adapted toilets.

The height of the baby change table once extended is 96cm (3ft 1in).

The details here are for the adapted cuticle in the male standard toilets.

There is a similar cubicle in the female toilets.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female Toilets

The female toilets are located on the ground floor, next to the cafe.

The female toilets are 18m (20yd) from the main entrance.

Access to Standard Male Toilets

The male toilets are located on the ground floor, just past the Admissions desk.

The male toilets are 9m (29ft 6in) from the main entrance.

Inside the venue, there is level access to the male toilet.

Lighting levels are medium.

There an also standard toilets available on the 1st floor, by the lift and Blue Print Cafe, and in the Design Museum Space on the Mezzanine level.

Staff do receive disability awareness training.

Documents are available in large print.

Registered assistance dogs are welcomed.

Staff are not Text Relay aware.

Plastic cups are available.

Plastic cutlery is available.

Drinking straws are available on request.

1 member of staff is trained to BSL level 1.