Disabled Access Guide for Dermott Optical

The venue is situated outside the centre of the town.

This venue is situated in Beckenham.

The nearest mainline Railway Station is Elmers End.

There is a bus stop within 150m (164yds) of the venue.

This venue does not have its own car park.

There is a car park for public use within 200m (approx).

The name of the car park is Dunbar Avenue car park.

The car park is located on Dunbar Avenue.

On street marked Blue Badge bays are not available.

Clearly signed and/or standard on street marked bays are available.

The dimensions of the standard marked parking bays are 1.85m x 5m (6ft x 16ft 4in).

Standard marked parking bays are located on Dunbar Avenue.

There is not a designated drop off point.

This information is for the entrance located at the front of the building.

There is level access to the service.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 80cm (2ft 7in) wide.

The desk is 3m (9ft 10in) from the main entrance.

There is level access to reception from the entrance.

The reception desk is medium height.

The desk does not have a lowered section.

The desk is generally staffed.

Lighting levels are bright.

There is not a hearing assistance system.

There is sufficient space to write or sign documents on the counter.

There is level access once inside the venue.

There is not a hearing assistance system.

This venue does not play background music.

The lighting levels are bright.

Motorised scooters are allowed in public parts of the venue.

The type of flooring in walkways and corridors is vinyl.

There is a waiting room / area.

The waiting room / area is 2m (6ft 6in) from the main entrance.

There is level access into the waiting room / area.

The type of flooring is vinyl.

There is room for a wheelchair user to manoeuvre.

No chairs are permanently fixed.

Some chairs have armrests.

Announcements are in person.

Information is available in large print on request.

Information in other languages and formats is available on request.

Lighting levels are bright.

There is space for an assistance dog to rest.

There are 1 consultation / treatment rooms available.

The consultation / treatment room is 5m (16ft 4in) from the main entrance.

There is level access to the consultation / treatment room.

There are doors into the consultation / treatment room.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 74cm (2ft 5in) wide.

The type of flooring is vinyl.

There is a chair.

The chair is adjustable.

All chairs have armrests.

Some chairs are permanently fixed.

Lighting levels are adjustable.

There are no adapted toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are not available.

Staff do not receive disability awareness training.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

Staff are Text Relay aware.