Disabled Access Guide for Dental and Health Clinic At Victoria

Services/facilities within the building include dentists, chiropodist, podiatrist,homoeopath, osteopath and refloxologist.

The venue is situated within the centre of the city.

This venue is situated in London.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Victoria.

There is a bus stop within 150m (164yds) of the venue.

The nearest underground station is Victoria.

This venue does not have its own car park.

There is not a car park for public use within 200m (approx).

On street marked Blue Badge bays are not available.

Clearly signed and/or standard on street marked bays are not available.

There is not a designated drop off point.

This information is for the entrance located at the front of the building.

There is not level access to the service.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 76cm (2ft 5in) wide.

There are steps to access this area/service.

The steps are located just beyond the entrance.

There are 15+ steps to the area/service.

The lighting levels at the steps are medium.

The steps are clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on both sides.

This information is for the entrance located at the rear of the building.

There is not level access to the service.

The bell is in a suitable position to allow wheelchair users to gain access.

The intercom is in a position to allow wheelchair users to gain access.

The main doors open towards you (pull).

The doors are double width.

The doors are heavy.

The door opening is 164cm (5ft 4in) wide.

There are steps to access this area/service.

The steps are located in front of the entrance.

There are 1 steps to the area/service.

The steps are not clearly marked.

The steps are shallow.

The steps do not have handrails.

The desk is 20m (22yd) from the main entrance.

There is not level access to reception from the entrance.

The reception desk is medium height.

The desk does not have a lowered section.

Lighting levels are bright.

There is not a hearing assistance system.

There is not a prescription box.

There is not a bell to attract attention.

There is sufficient space to write or sign documents on the counter.

There is not level access once inside the venue.

There is not a hearing assistance system.

This venue does play background music.

Music is played in some parts of the venue.

The lighting levels are bright.

The type of flooring in walkways and corridors is carpet.

The floors which are accessible by stairs are G-1.

There are 15+ steps between floors.

The lighting level is bright.

The steps are not clearly marked.

The steps are medium height.

The steps do have handrails.

The steps have a handrail on both sides.

There is a landing.

There is a lift for public use.

The lift is located at the rear of the building.

The lift is a standard lift.

The floors which are accessible by this lift are G-1.

The lift is 4m (13ft 1in) from the carlisle place entrance.

Staff do need to be notified for use of the lift.

The dimensions of the lift are 0.75m x 1.02m (2ft 5in x 3ft 4in).

The clear door width is 70cm.

There are not separate entry and exit doors in the lift.

There is a mirror to aid reversing out of the lift.

The lift does have a visual floor indicator.

The lift does not have an audible announcer.

The controls for the lift are within reach for a wheelchair user.

The lighting level in the lift is medium.

The lift does have Braille markings.

The lift does have tactile markings.

There are steps to access this area/service.

The steps are located in the main corridor.

There are 2 steps to the area/service.

The lighting levels at the steps are bright.

The steps are clearly marked.

The steps are medium.

The steps do not have handrails.

These steps are located between the lift and dentist / health clinic.

There is a waiting room / area.

The waiting room / area is 15m (16yd) from the main entrance.

There is level access into the waiting room / area.

Level access is by lift.

There are doors into the waiting room / area.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 76cm (2ft 5in) wide.

The type of flooring is carpet.

There is room for a wheelchair user to manoeuvre.

No chairs are permanently fixed.

No tables are permanently fixed.

All chairs have armrests.

Announcements are in person.

Information in other languages and formats is not available on request.

Lighting levels are bright.

The room does have background music playing.

There is no television.

There is space for an assistance dog to rest.

There are no vending machines.

There is no children's play area.

There are 8 consultation / treatment rooms available.

The room surveyed was No. 4.

There is level access to the consultation / treatment room.

Level access is by lift.

There are doors into the consultation / treatment room.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 71cm (2ft 3in) wide.

The type of flooring is vinyl.

There is a chair.

The chair is adjustable.

All chairs have armrests.

Some chairs are permanently fixed.

A hoist is not available.

Lighting levels are bright.

The room does have background music playing.

A flashing alarm is not available.

A vibrating alarm is not available.

There are no adapted toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Unisex Toilets

The unisex toilet is located to the left of reception.

The unisex toilets are 22m (24yd) from the main entrance.

Inside the venue, there is level access to the unisex toilet.

This is by lift.

Lighting levels are bright.

Staff do not receive disability awareness training.

Documents are not available in Braille.

Documents are not available in large print.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

Staff are Text Relay aware.

Children are welcomed at the venue.