Disabled Access Guide for Delice de France

Delice de France is located on the ground floor in the Main Hospital Foyer.

The venue is situated outside the centre of the city.

This venue is situated in Coventry.

The nearest mainline Railway Station is Coventry.

There is a bus stop within 150m (164yds) of the venue.

This venue does have its own car park.

Parking is not free for all users.

Parking is not free for Blue Badge holders.

The car park is at the front of the venue.

The car park type is open air/surface.

Parking spaces for Blue Badge holders do not need to be booked in advance.

There are 10+ designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 4.3m x 5.3m (14ft 1in x 17ft 4in).

The nearest designated bay is 70m (76yd) from the main hospital entrance.

The furthest designated bay is 200m (219yd) from the main hospital entrance.

The route from the car park to the entrance is accessible to a wheelchair user with assistance.

Assistance may be required because there is/are dropped kerbs.

The car park surface is tarmac.

There is a dropped kerb/non stepped access from the car park to the venue.

The dropped kerb does have tactile paving.

The patron does have to cross a road.

The road is not generally busy.

The car park does not have a height restriction barrier.

There is a designated drop off point.

The drop off point is located at the front of the venue.

There is a dropped kerb from the drop off point.

There is not tactile paving on the dropped kerb.

You can park for free at the hospital if you are:

- An Oncology (cancer) patient attending for intravenous chemotherapy treatment

- Renal Dialysis patients

- Parents of sick children (who stay in hospital overnight to accompany their sick children).

Simply contact the ward or department caring for you, where a form will be given to you to take to the Security Office.

If you are on a low income you may be eligible for free car parking. For more information please view the information page on the hospital's website.

This information is for the entrance located at the front of the building.

There is level access to the service.

The main doors open by revolving.

The door opening is 240cm (7ft 10in) wide.

A single heavy door which opens both ways and has a clear door width of 110cm is located at the side of the entrance.

This information is for the entrance located on the ground floor of the main hospital foyer.

There is level access to the service.

The main doors open (no doors).

There is level access once inside the venue.

There is a hearing assistance system.

The hearing system is available only on request.

The system is a portable loop.

Staff are trained to use the hearing assistance system.

This venue does not play background music.

The lighting levels are medium.

Motorised scooters are allowed in public parts of the venue.

The type of flooring in walkways and corridors is vinyl.

The following information is for the cafe.

Food or drinks are ordered from the service counter.

Food or drinks can be brought to the table.

There is not a lowered section at the service counter.

No tables are permanently fixed.

No chairs are permanently fixed.

Some chairs have armrests.

The nearest table is 2m (6ft 6in) from the entrance.

The distance between the floor and the lowest dining table is 72cm (2ft 4in).

The distance between the floor and the highest dining table is 72cm (2ft 4in).

There is ample room for a wheelchair user to manoeuvre.

Menus are available on the wall only.

Picture menus are not available.

Menus are not clearly written.

Menus are presented in contrasting colours.

The type of food served here is hot and cold sandwiches and snacks.

The nearest adapted facilities are located on the ground floor in the main hospital foyer.

The nearest standard facilities are located on the ground floor in the main hospital foyer.

Staff do receive disability awareness / equality training.

Staff are not Text Relay aware.

Plastic cups are available.

Plastic cutlery is available.

Drinking straws are available on request.