Disabled Access Guide for David Clulow Opticians

The venue is situated within the centre of the city.

This venue is situated in London.

The venue is not on a road with a steep gradient.

The venue is in a shopping mall.

The nearest mainline Railway Station is Victoria.

There is a bus stop within 150m (164yds) of the venue.

The nearest underground station is Victoria.

This venue does not have its own car park.

There is a car park for public use within 200m (approx).

The name of the car park is Victoria Station Car Park.

The car park is located off Buckingham Palace Road.

On street marked Blue Badge bays are not available.

Clearly signed and/or standard on street marked bays are not available.

There is not a designated drop off point.

This information is for the entrance located in the shopping mall.

There is level access to the service.

The main doors open (no doors).

There is a 2cm threshold at this entrance.

The counter is 7m (22ft 11in) from the main entrance.

There is level access from the entrance.

There is not a prescription box.

There is not a bell to attract attention.

There is sufficient space to write or sign documents on the counter.

The height of the counter is high.

There is not a lowered section.

There is not a hearing assistance system available.

Lighting levels are bright.

There is level access once inside the venue.

There is not a hearing assistance system.

This venue does play background music.

Music is played in some parts of the venue.

The lighting levels are bright.

Motorised scooters are allowed in public parts of the venue.

Customers cannot charge scooters or wheelchairs at the venue.

The type of flooring in walkways and corridors is wood.

There are 1 consultation / treatment rooms available.

The consultation / treatment room is 9m (29ft 6in) from the main entrance.

There is level access to the consultation / treatment room.

There are doors into the consultation / treatment room.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 70cm (2ft 3in) wide.

The type of flooring is tiles.

There is a chair.

The chair is adjustable.

All chairs have armrests.

All chairs are permanently fixed.

A hoist is not available.

Lighting levels are bright.

The room does not have background music playing.

A flashing alarm is not available.

A vibrating alarm is not available.

There are no adapted toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are not available.

Baby Change Facilities

Baby change facilities are not located within the venue.

Staff do not receive disability awareness training.

Documents are not available in Braille.

Documents are not available in large print.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

This service cannot be requested.

Staff are not Text Relay aware.

Children are welcomed at the venue.