Disabled Access Guide for D&A The Opticians

The venue is situated within the centre of the city.

This venue is situated in London.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Charing Cross.

There is a bus stop within 150m (164yds) of the venue.

The nearest underground station is Oxford Circus.

This venue does not have its own car park.

There is not a car park for public use within 200m (approx).

On street marked Blue Badge bays are not available.

Clearly signed and/or standard on street marked bays are available.

The dimensions of the standard marked parking bays are 5.5m x 2m (18ft x 6ft 6in).

Standard marked parking bays are located in Maddox Street.

There is not a designated drop off point.

This information is for the entrance located at the front of the building.

There is not level access to the service.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 107cm (3ft 6in) wide.

There are steps to access this area/service.

The steps are located in front of the entrance.

There are 1 steps to the area/service.

The steps are not clearly marked.

The steps are shallow.

The steps do not have handrails.

The desk is 4m (13ft 1in) from the main entrance.

There is level access to reception from the entrance.

The reception desk is high.

The desk does not have a lowered section.

Lighting levels are medium.

There is not a hearing assistance system.

There is not a prescription box.

There is not a bell to attract attention.

There is not sufficient space to write or sign documents on the counter.

There is not level access once inside the venue.

There is not a hearing assistance system.

This venue does not play background music.

The lighting levels are medium.

Route finding signage is available.

The type of flooring in walkways and corridors is carpet and tiles.

The floors which are accessible by stairs are G-1.

There are 15+ steps between floors.

The steps are clearly marked.

The steps are medium height.

The steps do have handrails.

The steps have a handrail on both sides.

There is a landing.

The services on the floors which are not accessible are consultation rooms and contact lens centre.

There are no adapted toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are not available.

Staff do receive disability awareness training.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

This service cannot be requested.

Staff are Text Relay aware.

Children are welcomed at the venue.