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Disabled Access Guide for Cuffley Village Surgery
Maynards Place
Station Road
Cuffley
Hertfordshire
EN6 4JA
Tel: 01707 875201
Fax: 01707 876756
Web: http://www.enherts-pct.nhs.uk
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Opening Times
| Day | Opening Times |
|---|---|
| Monday | 08:00 - 18:30 |
| Tuesday | 08:00 - 18:30 |
| Wednesday | 08:00 - 14:00 |
| Thursday | 08:00 - 18:30 |
| Friday | 08:00 - 14:00 |
| Saturday | Closed |
| Sunday | Closed |
Location
The venue is situated within the centre of the village.
This venue is situated in Cuffley.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Cuffley.
There is a bus stop within 150m (164yds) of the venue.
Parking
This venue does not have its own car park.
There is a car park for public use within 200m (approx).
The name of the car park is Maynards Car Park.
The car park is located at the rear of the surgery.
On street marked Blue Badge bays are available.
The dimensions of the on street marked Blue Badge parking bays are 5.5m x 3.5m (18ft x 11ft 5in).
On street Blue Badge parking is located on Maynards Place.
Clearly signed and/or standard on street marked bays are available.
The dimensions of the standard marked parking bays are 4.5m x 3m (14ft 9in x 9ft 10in).
Standard marked parking bays are located on Maynards Place.
There is not a designated drop off point.
Outside Access (Main Entrance)
This information is for the entrance located at the front of the building.
There is not level access to the service.
The main doors open towards you (pull).
The doors are double width.
The doors are heavy.
The door opening is 146cm (4ft 9in) wide.
Level Change (Main Entrance)
There are steps to access this area/service.
The steps are located in front of the entrance.
There are 15+ steps to the area/service.
The steps are not clearly marked.
The steps are deep.
The steps do have handrails.
The handrails are on both sides.
Inside Access
There is level access once inside the venue.
There is not a hearing assistance system.
This venue does play background music.
Music is played in some parts of the venue.
The lighting levels are bright.
Motorised scooters are allowed in public parts of the venue.
Customers can charge scooters or wheelchairs at the venue.
The type of flooring in walkways and corridors is carpet.
Outside Access (Library Entrance)
This information is for the entrance located at the front of the building.
There is level access to the service.
The main doors open towards you (pull).
The doors are double width.
The doors are heavy.
The door opening is 146cm (4ft 9in) wide.
Reception
The desk is 4m (13ft 1in) from the lift.
There is level access to reception from the entrance.
The reception desk is high.
The desk does not have a lowered section.
The desk is generally staffed.
Lighting levels are bright.
There is not a hearing assistance system.
There is not a touchscreen.
There is not a prescription box.
There is not a bell to attract attention.
There is not sufficient space to write or sign documents on the counter.
Waiting Room / Area
There is a waiting room / area.
The waiting room / area is 5m (16ft 4in) from the lift.
There is level access into the waiting room / area.
Level access is by lift.
There are doors into the waiting room / area.
The main doors open towards you (pull).
The doors are double width.
The doors are heavy.
The door opening is 130cm (4ft 3in) wide.
The type of flooring is carpet.
There is room for a wheelchair user to manoeuvre.
No chairs are permanently fixed.
No tables are permanently fixed.
Some chairs have armrests.
Announcements are in person.
Information in other languages and formats is not available on request.
Lighting levels are bright.
The room does not have background music playing.
There is no television.
There is space for an assistance dog to rest.
There are no vending machines.
There is no children's play area.
The photo below shows the 2nd floor waiting room.
There is an additional waiting room on the 1st floor.
Other Floors
The floors which are accessible by stairs are G-1-2.
There are 15+ steps between floors.
The lighting level is bright.
The steps are clearly marked.
The steps are deep.
The steps do have handrails.
The steps have a handrail on both sides.
There is a landing.
Consultation / Treatment Room
There are 3 consultation / treatment rooms available.
The room surveyed was Treatment Room .
The consultation / treatment room is 16m (17yd) from the lift.
There is level access to the consultation / treatment room.
Level access is by lift.
There are doors into the consultation / treatment room.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 86cm (2ft 9in) wide.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
There is a bed/couch.
The bed/couch is adjustable.
There is a chair.
The chair is not adjustable.
No chairs have armrests.
All chairs are permanently fixed.
No tables are permanently fixed.
A hoist is not available.
Lighting levels are bright.
The room does not have background music playing.
Lift
There is a lift for public use.
The lift is located on the left as you enter by the library entrance.
The lift is a standard lift.
The floors which are accessible by this lift are G-1-2.
The lift is 3m (9ft 10in) from the library entrance.
Staff do not need to be notified for use of the lift.
The dimensions of the lift are 1.9m x 0.96m (6ft 2in x 3ft 1in).
The clear door width is 90cm.
There are not separate entry and exit doors in the lift.
There is a mirror to aid reversing out of the lift.
The lift does not have a visual floor indicator.
The lift does have an audible announcer.
The controls for the lift are within reach for a wheelchair user.
The lighting level in the lift is bright.
The lift does have Braille markings.
The lift does have tactile markings.
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The adapted toilet is 2m (6ft 6in) from the lift.
The adapted toilet is located on the right as you exit the lift.
There is level access to the adapted toilet.
This is by lift.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is required for the adapted toilet.
The key is not a radar key.
The key can be obtained from reception staff.
The door opens inwards.
The door is locked by a sliding bolt.
The width of the adapted toilet door is 90cm (2ft 11in).
The door is light.
The dimensions of the adapted toilet are 170cm x 200cm (5ft 6in x 6ft 6in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 87cm (2ft 10in).
There is no dropdown rail.
There is a flush on the transfer side.
The tap type is twist/turn.
There is not a mixer tap.
There is not a functional emergency alarm available.
No emergency alarm is fitted in the cubicle.
Disposal facilities are not available in the cubicle.
There is not a coat hook.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on the left.
There is not a shelf within the adapted toilet.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 46cm (1ft 6in).
There is not a hand dryer.
There is a towel dispenser.
The towel dispenser cannot be reached from seated on the toilet.
The towel dispenser is placed higher than 100cm.
The towel dispenser is 130cm (4ft 3in) high.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink cannot be reached from seated on the toilet.
The sink is placed higher than 74cm.
The sink is 79cm (2ft 7in) high.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is good.
The contrast between the walls and floor is good.
Lighting levels are bright.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female and Male Toilets
The female and male toilets are located opposite the lift entrance.
The female and male toilets are 2m (6ft 6in) from the lift entrance.
Inside the venue, there is level access to the female and male toilet.
This is by lift.
Lighting levels are bright.
There are additional standard male and female toilets located on floor 2, off the waiting room.
Additional Information
Staff do receive disability awareness training.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
This service can be requested.
Staff are Text Relay aware.
Children are welcomed at the venue.
There is not a soft play area for children.
The photographs show two of the consultation rooms.
The photograph on the left shows the room with the adjustable couch.
The photograph on the right shows the fixed height couch.
