Disabled Access Guide for Croxteth Hall

The venue is situated within the centre of the town or city.

This venue is situated in West Derby.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Lime Street.

Contact Merseytravel (www.merseytravel.gov.uk) for connection details.

This venue does have its own car park.

There are 11 designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 3.5m x 6m (11ft 5in x 19ft 8in).

The nearest designated bay is 40m (44yd) from the main accessible entrance.

The car park surface is tarmac.

The car park does not have a height restriction barrier.

Accessible parking bays are available next to Croxteth Hall. Use the Conference entrance off Croxteth Hall Lane.

All other parking is accessed from Oak Lane.

This venue does have its own car park.

The route from the car park to the entrance is accessible to a wheelchair user with assistance.

The patron does not have to cross a road.

The car park is 40m from the venue's entrance.

The convenient dropoff point is located outside the main entrance

There is not level access to the service.

The main doors open away from you (push).

The doors are double width.

The doors are light.

The door opening is 100cm (3ft 3in) wide.

There is a second set of doors.

The doors open towards you (pull).

The doors are single width.

The doors are light.

The door opening is 145cm (4ft 9in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located leading to the main entrance.

The ramp or slope is moderate.

The ramp or slope is permanent.

The width of the ramp or slope is 210cm (6ft 10in).

There is level access to the service.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 80cm (2ft 7in) wide.

There is a second set of doors.

The doors open towards you (pull).

The doors are single width.

The doors are heavy.

The door opening is 82cm (2ft 8in) wide.

There is a 3rd door which opens away from you and gives access to reception.

The width of the door opening is 78cm.

The 1st and 2nd doors are usually held open during opening hours.

There is level access to the service.

The main doors open (no doors).

The door opening is 170cm (5ft 6in) wide.

There is a second set of doors.

The doors open towards you (pull).

The doors are single width.

The doors are heavy.

The door opening is 82cm (2ft 8in) wide.

The reception desk is 2m (6ft 6in) from the front entrance.

There is level access to reception from the entrance.

The reception desk is medium height.

Lighting levels are bright.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

The reception desk is 2m (6ft 6in) from the front entrance.

There is level access to reception from the entrance.

The reception desk is high.

Lighting levels are bright.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

There is level access to the service.

There is a hearing assistance system.

The system is a fixed loop.

Staff are trained to use the hearing assistance system.

The lighting levels are low.

There is a farm and a cafe in the grounds of Croxteth Hall accessible via paths of varying gradients.

The floors which are accessible by stairs are G-1.

There are 15+ steps between floors.

The lighting level is bright.

The steps are not clearly marked.

The steps are medium height.

The steps do have handrails.

The steps have a handrail on both sides.

There is not a landing.

The lift is a platform lift.

There is a platform lift to access certain conference rooms on the ground floor.

There is a lift for public use.

The lift is located in the ground floor conference area.

The lift is a standard lift.

The floors which are accessible by this lift are G-1.

Staff do need to be notified for use of the lift.

The dimensions of the lift are 1.1m x 1.3m (3ft 7in x 4ft 3in).

There is a mirror to aid reversing out of the lift.

The lift does have a visual floor indicator.

The lift does have an audible announcer.

The lighting level in the lift is bright.

The lift does not have Braille markings.

The lift does have tactile markings.

There are adapted toilets within this venue designated for public use.

Location of and access to adapted toilets

Features and dimensions of adapted toilets

Position of fixtures in adapted toilets

Colour contrast and lighting in adapted toilets

Wall mounted and drop down rails are available.

There are baby changing facilities in the adapted toilet.

There are adapted toilets within this venue designated for public use.

Location of and access to adapted toilets

Features and dimensions of adapted toilets

Position of fixtures in adapted toilets

Colour contrast and lighting in adapted toilets

Wall mounted and drop down rails are available.

It is necessary to access the toilets via the café to avoid any steps.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female Toilets

The female toilets are located at the back of the house and to the right.

The female toilets are 105m (115yd) from the accessible entrance.

Inside the venue, there is level access to the female toilet.

Lighting levels are bright.

Access to Standard Male Toilets

The male toilets are located at the back of the house and to the right.

The male toilets are 100m (109yd) from the accessible entrance.

Inside the venue, there is level access to the male toilet.

Lighting levels are bright.

Baby Change Facilities

Baby change facilities are not located within the standard toilet.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female Toilets

The female toilets are located in the courtyard of the Old Riding School Café.

The female toilets are 50m (55yd) from the accessible entrance.

Inside the venue, there is not level access to the female toilet.

Lighting levels are bright.

Access to Standard Male Toilets

The male toilets are located in the courtyard of the Old Riding School Café.

The male toilets are 50m (55yd) from the accessible entrance.

Inside the venue, there is not level access to the male toilet.

Lighting levels are bright.

Baby Change Facilities

Baby change facilities are not located within the standard toilet.

It is necessary to access the toilets via the café to avoid any steps.

Once inside, there is level access to the service.

Full table service is not available.

Food or drinks are ordered from the service counter.

Food or drinks can be brought to the table.

There is ample room for a wheelchair user to manoeuvre.

No tables are permanently fixed.

No chairs are permanently fixed.

The distance between the floor and the lowest dining table is 74cm (2ft 5in) cm.

Menus are .

Menus are not available in large print.

Menus are not clearly written.

Menus are presented in contrasting colours.

The type of food served here is traditional meals and snacks.

There is a moderate ramp (width 120cm) for access to the courtyard outside the café.

Staff do receive disability awareness training.

Documents can be requested in Braille.

Documents can be requested in large print.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is generally on duty.

Staff are trained to BSL level 2.

An audio trail is available in Croxeth Hall.

The photograph shows the ramp between the Old Riding School Café and the courtyard. Staff are trained to take TypeTalk calls.

The opening times given are for the Hall, Walled Garden and Home Farm from April to September. Home farm is open 11.00 to 16.00 winter weekends and half terms. The Country Park open 7.00 to 20.00 April to October and 7.00 to 18.00 November to March.

The parkland is open all year.