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Disabled Access Guide for Crowne Plaza
Liverpool Airport
Speke Aerodrome
Liverpool
Merseyside
L24 8QD
Tel: 0151 4945000
Fax: 0151 4945050
Web: http://www.crowne-plaza-liverpool.co.uk
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Location
The venue is situated outside the centre of the city.
This venue is situated in Garston.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Garston.
Parking
This venue does have its own car park.
There are 10 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 3.2m x 4.7m (10ft 5in x 15ft 5in).
The nearest designated bay is 20m (22yd) from the main accessible entrance.
The car park surface is tarmac.
The car park does not have a height restriction barrier.
Outside Access (Main Entrance)
There is level access to the service.
The main doors open automatically.
The doors are double width.
The door opening is 135cm (4ft 5in) wide.
Reception
The reception desk is 4m (13ft 1in) from the front entrance.
There is level access to reception from the entrance.
The reception desk is medium height.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
There is a coffee lounge in the main foyer behind reception.
Inside Access
There is level access to the service.
There is a hearing assistance system.
The system is a fixed loop.
Staff are trained to use the hearing assistance system.
This venue does play background music.
The lighting levels are low.
There is a moderate ramp which leads from the lift to the second floor bedrooms which is 130 cm wide.
Other Floors
The floors which are accessible by stairs are G-1-2.
There are 15+ steps between floors.
The lighting level is bright.
The steps are clearly marked.
The steps are medium height.
The steps do have handrails.
The steps have a handrail on both sides.
There is a landing.
Lift
There is a lift for public use.
The lift is located to either side of reception and the foyer.
The lift is a standard lift.
The floors which are accessible by this lift are G-1-2.
Staff do not need to be notified for use of the lift.
The dimensions of the lift are 1.58m x 1.4m (5ft 2in x 4ft 7in).
There is a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does have an audible announcer.
The lighting level in the lift is bright.
The lift does have Braille markings.
The lift does have tactile markings.
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is for the sole use of disabled people.
The adapted toilet is 30m (33yd) from the accessible entrance.
The adapted toilet is located to either side of the foyer behind reception.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a twist lock.
The dimensions of the adapted toilet are 155cm x 220cm (5ft 1in x 7ft 2in).
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 70cm (2ft 3in).
The tap type is lever.
There is a functional emergency alarm available.
Disposal facilities are available in the cubicle.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
The height of the toilet seat above floor level is 48cm (1ft 6in).
There is a towel dispenser.
The towel dispenser is not placed higher than 100cm.
There is a toilet roll holder.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink is placed higher than 74cm.
The sink is 76cm (2ft 5in) high.
Colour contrast and lighting in adapted toilets
The contrast between the walls and floor is poor.
Wall mounted and drop down rails are available.
There is a baby change unit in the accessible toilet to the left hand side of reception.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female Toilets
The female toilets are located to either side of the foyer behind reception.
The female toilets are 29m (32yd) from the accessible entrance.
Inside the venue, there is level access to the female toilet.
Lighting levels are bright.
Access to Standard Male Toilets
The male toilets are located to either side of the foyer behind reception.
The male toilets are 31m (34yd) from the accessible entrance.
Inside the venue, there is level access to the male toilet.
Lighting levels are bright.
Baby Change Facilities
Baby change facilities are not located within the standard toilet.
There is a baby change unit in the accessible toilet to the left hand side of reception.
Restaurant / Bar (Bar)
Full table service is not available.
Food or drinks are ordered from the service counter.
Food or drinks can be brought to the table.
No tables are permanently fixed.
Some chairs are permanently fixed.
The distance between the floor and the lowest dining table is 60cm (1ft 11in).
There is ample room for a wheelchair user to manoeuvre.
Menus are available hand held.
Menus are available in Braille.
Menus are available in large print.
Menus are clearly written.
Menus are presented in contrasting colours.
The type of food served here is bar meals and snacks.
Restaurant / Bar (Starways)
Once inside, there is not level access to the service.
Full table service is available.
There is ample room for a wheelchair user to manoeuvre.
No tables are permanently fixed.
No chairs are permanently fixed.
The distance between the floor and the lowest dining table is 73cm (2ft 4in) cm.
Menus are hand held.
Menus are available in Braille.
Menus are available in large print.
Menus are clearly written.
Menus are presented in contrasting colours.
The type of food served here is carvery and a la carte.
There is a raised section in the restaurant which is accessed via 1 step which is 19 cm deep.
There is a Braille menu available for both the bar and the restaurant (kept in the office) which are available on request. The large print menu is also available on request.
Level Change (Starways)
There is a ramp or slope to access this area/service.
The ramp or slope is located at the entrance.
The ramp or slope is moderate.
The ramp or slope is permanent.
The width of the ramp or slope is 130cm (4ft 3in).
There are steps to access this area/service.
There are 4 steps to the area/service.
The lighting levels at the steps are bright.
The steps are clearly marked.
The steps are medium.
The steps do have handrails.
The handrails are on the left going up.
There is a raised section in the restaurant which is accessed via 1 step which is 19 cm deep.
There is a Braille menu available for both the bar and the restaurant (kept in the office) which are available on request. The large print menu is also available on request.
Rooms
The Tourist Board rating is 4* AA Hotel.
There are 164 room(s) in total.
There are 44 standard ground floor rooms.
Adapted Rooms
There are adapted ensuite facilities
There is/are 7 room(s) with adapted ensuite facilities.
Location of and access to rooms with adapted ensuite
Adapted Room
The height of the bed is 64cm (2ft 1in).
The measurement between the bed base and floor is 5cm (1in).
Adapted Ensuite
The door opens outwards.
The door is locked by a twist lock.
The dimensions of the adapted ensuite are 145cm x 205cm (4ft 9in x 6ft 8in).
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 52cm (1ft 8in).
Wall mounted grab rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
The toilet seat is 44cm (1ft 5in) above floor level.
There is a toilet roll holder.
It is not placed higher than 100cm (3ft 3in) in height.
There is a sink.
The height of the sink is 80cm (2ft 7in).
The tap type is twist/turn.
There is a functional emergency alarm in the ensuite.
There are mirrors.
Mirrors are placed at a lower level or at an angle for ease of use.
Bath and Shower
There is a bath.
The height of the side of the bath from floor level is 57cm (1ft 10in).
The tap type is twist/turn.
There is a shower over the bath.
The shower control type is twist/turn.
Wheel In Shower
There is not a wheel in shower.
Signage, colour contrast and lighting in adapted rooms
The colour contrast between the walls and floor is good.
Colour contrast and lighting in adapted ensuite
Auxiliary Aids - general
Standard Rooms
Ground Floor Standard Rooms
There are standard rooms on the ground floor.
Standard Rooms on Other Floors
The adapted rooms are located to either side of reception on the ground floor.
The height of the shower control is 155cms.
Additional Information
Staff do receive disability awareness training.
Registered assistance dogs are welcomed.
Plastic cups are available.
Plastic cutlery is available.
Drinking straws are available on request.
Staff are trained to take TypeTalk calls.
Comments
There are sports facilities, a swimming pool and a health suite available at the David Lloyd Centre across a quiet road.
