Local access information
across the country
Crosshouse Hospital
Kilmarnock Road
Crosshouse
Kilmarnock
East Ayrshire
KA2 0BE
Tel: 01563 521133
Fax: 01563 572496
Web: http://www.nhsayrshireandarran.com
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Opening Times (Main Reception)
| Day | Opening Times |
|---|---|
| Monday | 07:30 - 20:00 |
| Tuesday | 07:30 - 20:00 |
| Wednesday | 07:30 - 20:00 |
| Thursday | 07:30 - 20:00 |
| Friday | 07:30 - 20:00 |
| Saturday | 07:30 - 20:00 |
| Sunday | 07:30 - 20:00 |
Accident and Emergency is open 24 hours per day.
Location
The venue is situated outside the centre of the town.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Kilmarnock.
There is a bus stop within 150m (164yds) of the venue.
Parking
This venue does have its own car park.
Parking is free for all users.
The car park is at the front of the venue.
The car park type is open air/surface.
There are 3 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 2.75m x 4.5m (9ft x 14ft 9in).
The nearest designated bay is 16m (17yd) from the accident and emergency entrance.
The furthest designated bay is 19m (21yd) from the accident and emergency entrance.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are dropped kerbs.
The car park surface is tarmac.
There is a dropped kerb/non stepped access from the car park to the venue.
The dropped kerb does have tactile paving.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
There is a designated drop off point.
The drop off point is located next to the main entrance.
There is a dropped kerb from the drop off point.
There is not tactile paving on the dropped kerb.
The designated bays detailed are situated outside Accident and Emergency.
There is also a designated Blue Badge car park with 20+ bays (490cm x 350cm).
This car park is 60 metes away from the main entrance.
Designated parking bays are also provided in the main public car parks.
Outside Access (Main Entrance)
This information is for the entrance located at the front of the building.
There is level access to the service.
The main doors open automatically.
The doors are double width.
The door opening is 158cm (5ft 2in) wide.
There is a second set of doors.
The doors open automatically.
The doors are double width.
The door opening is 92cm (3ft ) wide.
Outside Access (Accident and Emergency)
This information is for the entrance located at the front of the building.
There is level access to the service.
The main doors open automatically.
The doors are double width.
The door opening is 166cm (5ft 5in) wide.
There is a second set of doors.
The doors open automatically.
The doors are double width.
The door opening is 166cm (5ft 5in) wide.
The automatic doors are push pad operated.
Reception (Main)
The reception desk is 6m (19ft 8in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is high.
The desk has a lowered section.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are not trained to use the hearing system.
Reception (Accident and Emergency)
The reception desk is 12m (13yd) from the accident and emergency entrance.
There is level access to reception from the entrance.
The reception desk is high.
The desk has a lowered section.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is a fixed loop.
The hearing loop system was not working at the time of research.
Inside Access
There is level access to the service.
There is not a hearing assistance system.
This venue does not play background music.
The lighting levels are bright.
Motorised scooters are allowed in public parts of the venue.
Restaurant / Bar (Dining Room)
The following information is for the refectory.
Once inside, there is level access to the service.
Full table service is not available.
Food or drinks are ordered from the service counter.
Food or drinks can be brought to the table.
There is not a lowered section at the service counter.
There is ample room for a wheelchair user to manoeuvre.
No tables are permanently fixed.
No chairs are permanently fixed.
No chairs have armrests.
The nearest table is 6m (19ft 8in) from the dining room entrance.
The distance between the floor and the lowest dining table is 70cm (2ft 3in) cm.
Menus are wall only.
Picture menus are not available.
Menus are clearly written.
Menus are presented in contrasting colours.
The type of food served here is hot and cold meals and snacks.
Other Floors (East Wing)
The floors which are accessible by stairs are G-1-2-3-4-5.
There are 15+ steps between floors.
The lighting level is bright.
The steps are not clearly marked.
The steps are medium height.
The steps do have handrails.
The steps have a handrail on both sides.
There is a landing.
Lift (East Wing)
There is a lift for public use.
The lift is located at the rear of the building.
The lift is a standard lift.
The floors which are accessible by this lift are G-1-2-3-4-5.
The lift is 125m (137yd) from the main entrance.
Staff do not need to be notified for use of the lift.
The dimensions of the lift are 1.6m x 2.6m (5ft 2in x 8ft 6in).
The clear door width is 126cm.
There are not separate entry and exit doors in the lift.
There is a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does have an audible announcer.
The controls for the lift are within reach for a wheelchair user.
The lighting level in the lift is bright.
The lift does not have Braille markings.
The lift does have tactile markings.
Other Floors (West Wing)
The floors which are accessible by stairs are G-1-2-3-4-5.
There are 15+ steps between floors.
The lighting level is bright.
The steps are not clearly marked.
The steps are medium height.
The steps do have handrails.
The steps have a handrail on both sides.
There is a landing.
Lift (West Wing)
There is a lift for public use.
The lift is located at the rear of the building.
The lift is a standard lift.
The floors which are accessible by this lift are G-1-2-3-4-5.
The lift is 126m (138yd) from the main entrance.
Staff do not need to be notified for use of the lift.
The dimensions of the lift are 1.6m x 2.6m (5ft 2in x 8ft 6in).
The clear door width is 130cm.
There are not separate entry and exit doors in the lift.
There is a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does have an audible announcer.
The controls for the lift are within reach for a wheelchair user.
The lighting level in the lift is bright.
The lift does not have Braille markings.
The lift does have tactile markings.
Adapted Toilet (Main Reception)
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The adapted toilet is 15m (16yd) from the main entrance.
The adapted toilet is located in the main corridor, to the right as you enter via the main entrance.
There is level access to the adapted toilet.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens by sliding.
The door is locked by a locking handle.
The width of the adapted toilet door is 84cm (2ft 9in).
The door is light.
The dimensions of the adapted toilet are 245cm x 200cm (8ft x 6ft 6in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 120cm (3ft 11in).
There is a dropdown rail on the transfer side.
There is not a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is not a functional emergency alarm available.
It is out of reach (higher than 10cm (4in) from floor).
Disposal facilities are available in the cubicle.
There is a coat hook.
The coat hook is within 120cm (3ft 11in) from floor level.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on the right.
There is not a shelf within the adapted toilet.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 44cm (1ft 5in).
There is not a hand dryer.
There is a towel dispenser.
The towel dispenser cannot be reached from seated on the toilet.
The towel dispenser is not placed higher than 100cm.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink cannot be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is fair.
The contrast between the external door and wall is poor.
The contrast between the grab rails and wall is good.
The contrast between the drop down rails and wall is good.
The contrast between the walls and floor is good.
Lighting levels are bright.
Adapted Toilet (Accident and Emergency)
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The adapted toilet is 7m (22ft 11in) from the accident and emergency entrance.
The adapted toilet is located to the right as you enter.
There is level access to the adapted toilet.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a twist lock.
The width of the adapted toilet door is 85cm (2ft 9in).
The door is heavy.
The dimensions of the adapted toilet are 145cm x 210cm (4ft 9in x 6ft 10in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 75cm (2ft 5in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is not a functional emergency alarm available.
It is out of reach (higher than 10cm (4in) from floor).
Disposal facilities are not available in the cubicle.
There is not a coat hook.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the adapted toilet.
There are not mirrors in the adapted toilet.
The height of the toilet seat above floor level is 46cm (1ft 6in).
There is not a hand dryer.
There is a towel dispenser.
The towel dispenser cannot be reached from seated on the toilet.
The towel dispenser is not placed higher than 100cm.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is fair.
The contrast between the external door and wall is fair.
The contrast between the grab rails and wall is poor.
The contrast between the drop down rails and wall is poor.
The contrast between the walls and floor is fair.
Lighting levels are bright.
Standard Toilet (Main Reception)
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female and Male Toilets
The female and male toilets are located in the main corridor, right as you enter.
The female and male toilets are 15m (16yd) from the main entrance.
Inside the venue, there is level access to the female and male toilet.
Lighting levels are bright.
Baby Change Facilities
Baby change facilities are located within the venue.
The baby change facilities are located in a separate room next to the toilets.
The height of the baby change table once extended is 75cm (2ft 5in).
Inside the venue, there is level access to the baby change facility.
Additional standard toilets, with level access, are available next to the dining room and throughout the building.
The photograph shows the standard male toilet.
Standard Toilet (Accident and Emergency)
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female and Male Toilets
The female and male toilets are located to the right as you enter.
The female and male toilets are 7m (22ft 11in) from the accident and emergency entrance.
Inside the venue, there is level access to the female and male toilet.
Lighting levels are bright.
Baby Change Facilities
Baby change facilities are not located within the venue.
The photograph shows the standard male toilet.
Additional Information
Staff do receive disability awareness training.
Documents can be requested in Braille.
Documents can be requested in large print.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is generally on duty.
Staff are trained to BSL level (unknown at time of research).
Staff are not Type Talk aware.
Plastic cups are available.
Plastic cutlery is available.
Drinking straws are available on request.
Children are welcomed at the venue.
The photograph shows the designated drop off point.
