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Disabled Access Guide for Cross Hall Surgery
31 High Street
St. Mary Cray
Orpington
Kent
BR5 3NL
Tel: 0844 477 3394
Fax: 0844 477 3395
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Opening Times
| Day | Opening Times |
|---|---|
| Monday | 08:30 - 13:30 |
| Monday | 14:30 - 18:30 |
| Tuesday | 08:30 - 13:30 |
| Tuesday | 14:30 - 18:30 |
| Wednesday | 08:30 - 13:00 |
| Thursday | 08:30 - 13:30 |
| Thursday | 14:30 - 19:30 |
| Friday | 08:30 - 13:30 |
| Friday | 14:30 - 18:30 |
| Saturday | Closed |
| Sunday | Closed |
Location
The venue is situated within the centre of the area.
This venue is situated in St. Mary Cray.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is St. Mary Cray.
There is a bus stop within 150m (164yds) of the venue.
Parking
This venue does not have its own car park.
There is a car park for public use within 200m (approx).
The name of the car park is Mary Rose Restaurant Car Park.
The car park is located directly opposite the venue.
On street marked Blue Badge bays are not available.
Clearly signed and/or standard on street marked bays are not available.
There is not a designated drop off point.
Outside Access (Main Entrance)
This information is for the entrance located at the front of the building.
There is not level access to the service.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 85cm (2ft 9in) wide.
There is a second set of doors.
The doors open towards you (pull).
The doors are single width.
The doors are heavy.
The door opening is 85cm (2ft 9in) wide.
Level Change (Main Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located in front of the entrance.
The ramp or slope is easy.
The ramp or slope is permanent.
There is not a level landing at the top of the ramp.
The width of the ramp or slope is 120cm (3ft 11in).
Reception
The desk is 6m (19ft 8in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is high.
The desk does not have a lowered section.
The desk is generally staffed.
Lighting levels are bright.
There is not a hearing assistance system.
There is not a touchscreen.
There is not a prescription box.
There is not a bell to attract attention.
There is not sufficient space to write or sign documents on the counter.
Inside Access
There is level access once inside the venue.
There is not a hearing assistance system.
This venue does not play background music.
The lighting levels are bright.
Motorised scooters are allowed in public parts of the venue.
The type of flooring in walkways and corridors is vinyl.
Waiting Room / Area
There is a waiting room / area.
The waiting room / area is 6m (19ft 8in) from the main entrance.
There is level access into the waiting room / area.
There are not doors into the waiting room / area.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
No chairs are permanently fixed.
No tables are permanently fixed.
No chairs have armrests.
Announcements are in person.
Lighting levels are bright.
There is no television.
There is space for an assistance dog to rest.
There are no vending machines.
There is no children's play area.
Consultation / Treatment Room
There are 3 consultation / treatment rooms available.
The room surveyed was Nurses Room.
The consultation / treatment room is 10m (11yd) from the main entrance.
There is level access to the consultation / treatment room.
There are doors into the consultation / treatment room.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 85cm (2ft 9in) wide.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
There is a bed/couch.
The bed/couch is adjustable.
There is a chair.
The chair is not adjustable.
No chairs have armrests.
No chairs are permanently fixed.
Lighting levels are bright.
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The adapted toilet is 5m (16ft 4in) from the main entrance.
The adapted toilet is located opposite the main entrance.
There is level access to the adapted toilet.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a twist lock.
The width of the adapted toilet door is 85cm (2ft 9in).
The door is heavy.
The dimensions of the adapted toilet are 150cm x 200cm (4ft 11in x 6ft 6in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 90cm (2ft 11in).
There is no dropdown rail.
There is a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is not a functional emergency alarm available.
No emergency alarm is fitted in the cubicle.
Disposal facilities are not available in the cubicle.
There is not a coat hook.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the adapted toilet.
There are mirrors in the adapted toilet.
Mirrors are not placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 42cm (1ft 4in).
There is a hand dryer.
The hand dryer cannot be reached from seated on the toilet.
The hand dryer is placed higher than 100cm.
The hand dryer is 120cm (3ft 11in) high.
There is not a towel dispenser.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink cannot be reached from seated on the toilet.
The sink is placed higher than 74cm.
The sink is 76cm (2ft 5in) high.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is poor.
The contrast between the walls and floor is fair.
Lighting levels are bright.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are not available.
Baby Change Facilities
Baby change facilities are not located within the venue.
Additional Information
Staff do not receive disability awareness training.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
Staff are Text Relay aware.
