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Disabled Access Guide for Cromwell Road Bus Station
Cromwell Road
Kingston upon Thames
Surrey
KT2 6RF
Tel: 0843 222 1234
Textphone: 020 7918 3015
Email: travinfo@tfl.gov.uk
Web: http://www.tfl.gov.uk
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Location
The venue is situated within the centre of the town or city.
This venue is situated in Kingston upon Thames.
The nearest mainline Railway Station is Kingston Station.
Parking
This venue does not have its own car park.
There is a car park for public use within 200m (approx).
On street marked Blue Badge bays are not available.
Outside Access (Cromwell Road)
There is level access to the service.
The main doors open (no doors).
Reception (Travel Desk)
There is level access to reception from the entrance.
The reception desk is high.
Lighting levels are bright.
There is not a hearing assistance system.
Inside Access
There is level access to the service.
The lighting levels are bright.
There are 16 stands situated in the station.
Stands A4, A13 and A14 have wheelchair access to buses
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is for the sole use of disabled people.
The adapted toilet is located next to stand A16.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is required for the adapted toilet.
The key is a radar key.
The key can be obtained from a member of staff.
The door opens outwards.
The door is locked by a locking handle.
The dimensions of the adapted toilet are 190cm x 230cm (6ft 2in x 7ft 6in).
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 130cm (4ft 3in).
The tap type is twist/turn.
Disposal facilities are available in the cubicle.
There is a coat hook.
The coat hook is within 120cm (3ft 11in) from floor level.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 40cm (1ft 3in).
There is a hand dryer.
The hand dryer is not placed higher than 100cm.
There is a toilet roll holder.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink is placed higher than 74cm.
The sink is 75cm (2ft 5in) high.
Colour contrast and lighting in adapted toilets
The contrast between the walls and floor is fair.
Wall mounted and drop down rails are available.
There are baby changing facilities in the adapted toilet.
The toilets are open 08.30 - 18.00.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female Toilets
The female toilets are located next to stand A16.
Inside the venue, there is level access to the female toilet.
Lighting levels are bright.
Access to Standard Male Toilets
The male toilets are located next to stand A16.
Inside the venue, there is level access to the male toilet.
Lighting levels are bright.
Baby Change Facilities
Baby change facilities are not located within the standard toilet.
The toilets are open 08.30 - 18.00.
Additional Information
Staff do receive disability awareness training.
Documents can be requested in Braille.
Documents can be requested in large print.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
The station is not staffed between 21.01 - 05.59 everyday.
