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Photo from NHS Bromley



Disabled Access Guide for Cray Dental Care

Venue Image
Address:
322 High Street
St Mary Cray
Orpington
Kent
BR5 4AR

Tel: 01689 830690

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Opening Times

DayOpening Times
Monday09:00 - 17:30
Tuesday09:00 - 19:00
Wednesday09:00 - 17:30
Thursday09:00 - 20:00
Friday09:00 - 17:30
SaturdayClosed
SundayClosed

Location

The venue is situated outside the centre of the area.

This venue is situated in St. Mary Cray.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is St. Mary Cray.

There is a bus stop within 150m (164yds) of the venue.

Parking

Parking Image

This venue does have its own car park.

Parking is free for all users.

The car park is at the front of the venue.

The car park type is open air/surface.

There are 0 designated parking bay(s) within the car park.

The route from the car park to the entrance is accessible to a wheelchair user with assistance.

Assistance may be required because there is/are uneven surfaces.

The car park surface is tarmac.

The patron does not have to cross a road.

The car park does not have a height restriction barrier.

There is not a designated drop off point.

Outside Access (Main Entrance)

Outside Access Image

This information is for the entrance located at the front of the building.

There is not level access to the service.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 80cm (2ft 7in) wide.

There is a second set of doors.

The doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 84cm (2ft 9in) wide.

Level Change (Main Entrance)

NoLevelAccess Image NoLevelAccess Image

There is a ramp or slope to access this area/service.

The ramp or slope does not bypass the steps.

The ramp or slope is located in front of the entrance.

The ramp or slope is easy.

The ramp or slope is permanent.

The width of the ramp or slope is 110cm (3ft 7in).

There are steps to access this area/service.

The steps are located in front of and immediately beyond the entrance.

There are 2 steps to the area/service.

The steps are not clearly marked.

The steps are medium.

The steps do not have handrails.

Reception

Reception Image

The desk is 2m (6ft 6in) from the stairs.

There is not level access to reception from the entrance.

The reception desk is high.

The desk does not have a lowered section.

The desk is generally staffed.

Lighting levels are medium.

There is not a hearing assistance system.

There is not a bell to attract attention.

There is sufficient space to write or sign documents on the counter.

Level Change (Dental Surgery)

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There are steps to access this area/service.

The steps are located leading to the service(s) .

There are 15+ steps to the area/service.

The lighting levels at the steps are bright.

The steps are clearly marked.

The steps are deep.

The steps do have handrails.

The handrails are on the left going up.

Inside Access

Inside Access Image

There is not level access once inside the venue.

There is not a hearing assistance system.

This venue does play background music.

Music is played in some parts of the venue.

The lighting levels are bright.

The type of flooring in walkways and corridors is vinyl.

Waiting Room / Area

WaitingRoom Image

There is a waiting room / area.

The waiting room / area is 5m (16ft 4in) from the reception.

There is level access into the waiting room / area.

There are doors into the waiting room / area.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 78cm (2ft 6in) wide.

The type of flooring is vinyl.

There is room for a wheelchair user to manoeuvre.

No chairs are permanently fixed.

All chairs have armrests.

Announcements are in person.

Lighting levels are bright.

The room does have background music playing.

There is a television.

The television does have subtitles.

There is space for an assistance dog to rest.

There are vending machines.

The vending machines controls are within 120cm from floor level.

There is no children's play area.

Consultation / Treatment Room

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There are 2 consultation / treatment rooms available.

The room surveyed was 2.

The consultation / treatment room is 5m (16ft 4in) from the reception.

There is level access to the consultation / treatment room.

There are doors into the consultation / treatment room.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 78cm (2ft 6in) wide.

The type of flooring is vinyl.

There is room for a wheelchair user to manoeuvre.

There is a chair.

The chair is adjustable.

No chairs have armrests.

All chairs are permanently fixed.

Lighting levels are bright.

The room does not have background music playing.

Adapted Toilet

There are no adapted toilets within this venue designated for public use.

Standard Toilet

StandardToilet Image

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Unisex Toilets

The unisex toilet is located on the left off the landing.

The unisex toilets are 1m (3ft 3in) from the stairs.

Inside the venue, there is not level access to the unisex toilet.

Lighting levels are medium.

Additional Information

Staff do not receive disability awareness training.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

Staff are not Text Relay aware.