Disabled Access Guide for Covent Garden Medical Centre

On Tuesdays there is a baby clinic from 13.30 - 14.30.

The venue is situated within the centre of the city.

This venue is situated in London.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Charing Cross.

There is a bus stop within 150m (164yds) of the venue.

The nearest underground station is Covent Garden.

This venue does not have its own car park.

There is not a car park for public use within 200m (approx).

On street marked Blue Badge bays are available.

The dimensions of the on street marked Blue Badge parking bays are 1.6m x 5.5m (5ft 2in x 18ft ).

On street Blue Badge parking is located on Drury Lane.

Clearly signed and/or standard on street marked bays are available.

Standard marked parking bays are located in Drury Lane and Endell Street.

There is not a designated drop off point.

This information is for the entrance located at the front of the building.

There is not level access to the service.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 83cm (2ft 8in) wide.

There is a second set of doors.

The doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 162cm (5ft 3in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located in front of the entrance.

The ramp or slope is moderate.

The ramp or slope is permanent.

There is a level landing at the top of the ramp.

The width of the ramp or slope is 100cm (3ft 3in).

The desk is 3m (9ft 10in) from the main entrance.

There is level access to reception from the entrance.

The reception desk is medium height.

The desk has a lowered section.

Lighting levels are medium.

There is not a hearing assistance system.

There is a prescription box.

The prescription box is at a suitable height for a wheelchair user.

There is not a bell to attract attention.

There is sufficient space to write or sign documents on the counter.

There is level access once inside the venue.

There is not a hearing assistance system.

This venue does not play background music.

The lighting levels are varied.

Motorised scooters are allowed in public parts of the venue.

Customers can charge scooters or wheelchairs at the venue.

Route finding signage is available.

The type of flooring in walkways and corridors is tiles.

There is a waiting room / area.

The waiting room / area is 1m (3ft 3in) from the main entrance.

There is level access into the waiting room / area.

The type of flooring is tiles.

There is room for a wheelchair user to manoeuvre.

No chairs are permanently fixed.

All chairs have armrests.

Announcements are in person.

Information is available in different languages.

Information in other languages and formats is available on request.

Lighting levels are medium.

The room does not have background music playing.

There is no television.

There is space for an assistance dog to rest.

There are no vending machines.

There is no children's play area.

There are 12 consultation / treatment rooms available.

The room surveyed was the Nurses Room.

The consultation / treatment room is 12m (13yd) from the reception.

There is level access to the consultation / treatment room.

There are doors into the consultation / treatment room.

The main doors open away from you (push).

The doors are single width.

The doors are light.

The door opening is 80cm (2ft 7in) wide.

The type of flooring is tiles.

There is room for a wheelchair user to manoeuvre.

There is a bed/couch.

The bed/couch is adjustable.

There is a chair.

The chair is not adjustable.

All chairs have armrests.

No chairs are permanently fixed.

No tables are permanently fixed.

A hoist is not available.

Lighting levels are bright.

The room does not have background music playing.

A flashing alarm is not available.

A vibrating alarm is not available.

There are no adapted toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Unisex Toilets

The unisex toilet is located in the main corridor past reception.

The unisex toilets are 11m (12yd) from the main entrance.

Inside the venue, there is level access to the unisex toilet.

Lighting levels are bright.

Staff do not receive disability awareness training.

Documents are not available in Braille.

Documents are not available in large print.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

Staff are not Text Relay aware.

Children are welcomed at the venue.