Disabled Access Guide for The Cove - Twelve Quays Campus

The Cove is located to the rear of the main building.

The Cove houses the building and construction department.

The building has a main construction area and 2 computer suites.

The venue is situated within the centre of the campus.

This venue is situated in Birkenhead.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Hamiliton Square.

There is not a bus stop within 150m (164yds) of the venue.

This venue does have its own car park.

Parking is not free for all users.

Parking is free for Blue Badge holders – please inform reception of your arrival if you are a visitor.

The car park is at the front of the venue.

The car park type is open air/surface.

Parking spaces for Blue Badge holders do not need to be booked in advance.

There are 4 designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 3.6m x 4.8m (11ft 9in x 15ft 8in).

The nearest designated bay is 15m (16yd) from the main entrance.

The furthest designated bay is 21m (23yd) from the main entrance.

The route from the car park to the entrance is accessible to a wheelchair user unaided.

The car park surface is tarmac.

There is a dropped kerb/non stepped access from the car park to the venue.

The dropped kerb does have tactile paving.

The patron does not have to cross a road.

The car park does not have a height restriction barrier.

There is not a designated drop off point.

Additional car parking is available at the side of the main building.

There are no designated bays in the side car park, only standard bays.

This information is for the entrance located at the front of the building.

There is not level access to the service.

The main doors open towards you (pull).

The doors are single width.

The doors are heavy.

The door opening is 94cm (3ft 1in) wide.

There are identical entrances at the front and rear of the building.

There is a ramp or slope to access this area/service.

The ramp or slope is located in front of the entrance.

The ramp or slope is moderate.

The ramp or slope is permanent.

There is not a level landing at the top of the ramp.

There is level access to the service.

There is a hearing assistance system.

The system is a portable loop.

Staff are trained to use the hearing assistance system.

This venue does not play background music.

The lighting levels are bright.

Motorised scooters are allowed in some parts of the venue.

The scooter can be used on the ground floor only.

Customers can charge scooters or wheelchairs at the venue.

The floors which are accessible by stairs are G-1.

There are 14 steps between floors.

The lighting level is bright.

The steps are not clearly marked.

The steps are deep.

The steps do have handrails.

The steps have a handrail on the right side going up.

There is not a landing.

The services on the floors which are not accessible are an additional computer suite.

The stairs are on either side of the unit which houses the computer suite.

This unit is located at the rear of the building.

There are no accessible toilets within this venue designated for public use.

The nearest adapted toilets are located in the main building at Twelve Quays Campus, in which The Cove is located.

Please see the guide for Twelve Quays Campus - Main Building (adapted toilet section) for details.

Availability and Location of Standard Toilets

Standard toilets are not available.

The nearest standard male and female toilets are located in the main building at Twelve Quays Campus.

Please see the guide for Twelve Quays Campus - Main Building (standard toilet section) for details.

Staff do receive disability awareness / equality training.

Documents can be requested in Braille.

Documents can be requested in large print.

A member of staff trained in BSL skills is generally on duty.

Staff are trained to BSL level (unknown at time of research).

Staff are Text Relay aware.