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Disabled Access Guide for The Courtyard
Main Campus
Ipswich Road
Norwich
Norfolk
NR2 2LJ
Tel: 01603 773311
Fax: 01603 773301
Textphone: 01603 773678
Email: information@ccn.ac.uk
Web: http://www.ccn.ac.uk
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Introduction
The Courtyard is a staff restaurant, located at the rear of Southwell Lodge.
Opening Times
| Day | Opening Times |
|---|---|
| Monday | 08:00 - 15:00 |
| Tuesday | 08:00 - 15:00 |
| Wednesday | 08:00 - 15:00 |
| Thursday | 08:00 - 15:00 |
| Friday | 08:00 - 15:00 |
| Saturday | Closed |
| Sunday | Closed |
Location
The venue is situated within the centre of the campus.
This venue is situated in Norwich.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Norwich.
There is a bus stop within 150m (164yds) of the venue.
Parking (Visitors)
This venue does have its own car park.
Parking is free for all users.
The car park is located in front of the Norwich Building.
The car park type is open air/surface.
Parking spaces for Blue Badge holders do not need to be booked in advance.
There are 17 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 3.4m x 4.7m (11ft 1in x 15ft 5in).
The nearest designated bay is 172m (188yd) from the main entrance.
The furthest designated bay is 203m (222yd) from the main entrance.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are slopes/ramps.
The car park surface is tarmac.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
There is a designated drop off point.
The drop off point is located outside the main entrance to the Norwich Building.
The drop off point is several bays with a 30 minute time limit, shown in photograph 2.
Parking (Students)
This venue does have its own car park.
Parking is not free for all users.
The car park is located next to the Norfolk Building.
The car park type is open air/surface.
There are 0 designated parking bay(s) within the car park.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are slopes/ramps.
The car park surface is loose chippings.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
Student parking is pay and display.
Outside Access (Main Entrance)
This information is for the entrance located at the front of the building.
There is not level access to the service.
The main doors open towards you (pull).
The doors are double width.
The doors are heavy.
The door opening is 180cm (5ft 10in) wide.
Level Change (Main Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located in front of the entrance.
The ramp or slope is easy.
The ramp or slope is permanent.
Inside Access
There is level access to the service.
This venue does not play background music.
The lighting levels are medium.
Motorised scooters are allowed in public parts of the venue.
There is a raised seating area available.
Access to the raised area is via 1 deep step with no handrails.
There is outdoor seating available in front of the restaurant.
Restaurant / Bar
The following information is for the cafe.
Full table service is not available.
Food or drinks are ordered from the service counter.
Food or drinks can be brought to the table.
There is not a lowered section at the service counter.
No tables are permanently fixed.
No chairs are permanently fixed.
Some chairs have armrests.
The nearest table is 2m (6ft 6in) from the main entrance.
The distance between the floor and the lowest dining table is 68cm (2ft 2in).
The distance between the floor and the highest dining table is 70cm (2ft 3in).
There is ample room for a wheelchair user to manoeuvre.
Menus are available on the wall only.
Menus are clearly written.
Menus are presented in contrasting colours.
The type of food served here is hot and cold meals and snacks.
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The adapted toilet is 10m (11yd) from the main entrance.
The adapted toilet is located to the left as you enter the building.
There is level access to the adapted toilet.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a locking handle.
The width of the adapted toilet door is 95cm (3ft 1in).
The door is light.
The dimensions of the adapted toilet are 200cm x 240cm (6ft 6in x 7ft 10in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 120cm (3ft 11in).
There is a dropdown rail on the transfer side.
There is not a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is a functional emergency alarm available.
Disposal facilities are available in the cubicle.
There is not a coat hook.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the adapted toilet.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 46cm (1ft 6in).
There is a hand dryer.
The hand dryer cannot be reached from seated on the toilet.
The hand dryer is not placed higher than 100cm.
There is not a towel dispenser.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is placed higher than 100cm.
The toilet roll holder is 130cm (4ft 3in) high.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is poor.
The contrast between the external door and wall is poor.
The contrast between the grab rails and wall is poor.
The contrast between the drop down rails and wall is poor.
The contrast between the walls and floor is good.
Lighting levels are bright.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female and Male Toilets
The female and male toilets are located to the left as you enter the building.
The female and male toilets are 9m (29ft 6in) from the main entrance.
Inside the venue, there is level access to the female and male toilet.
Lighting levels are bright.
Additional Information
Staff do receive disability awareness training.
Documents can be requested in Braille.
Documents can be requested in large print.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
This service can be requested.
Staff are Text Relay aware.
Plastic cups are available.
Plastic cutlery is available.
Drinking straws are available on request.
