Local access information
across the country
Disabled Access Guide for Courtyard Theatre
585 Doagh Road
Newtownabbey
BT36 5RZ
Tel: 028 9084 8287
Fax: 028 9084 4896
Email: courtyardtheatre@newtownabbey.gov.uk
Web: http://www.newtownabbey.gov.uk/courtyardtheatre
Email us about this Venue
Find more venues in Newtownabbey Borough Council
Introduction
Services/facilities within the building include meeting rooms.
Location
The venue is situated within the centre of the borough.
This venue is situated in Newtownabbey.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Mossley West.
There is not a bus stop within 150m (164yds) of the venue.
Parking
This venue does have its own car park.
Parking is free for all users.
The car park is at the front of the venue.
The car park type is open air/surface.
Parking spaces for Blue Badge holders do not need to be booked in advance.
There are 3 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 3.4m x 4.8m (11ft 1in x 15ft 8in).
The nearest designated bay is 9m (29ft 6in) from the main entrance.
The furthest designated bay is 10m (11yd) from the main entrance.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
The car park surface is tarmac.
There is a dropped kerb/non stepped access from the car park to the venue.
The dropped kerb does not have tactile paving.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
There is not a designated drop off point.
Outside Access (Main Entrance)
This information is for the entrance located at the front of the venue.
There is not level access to the service.
The main doors open towards you (pull).
The doors are double width.
The doors are heavy.
The door opening is 156cm (5ft 1in) wide.
There is a second set of doors.
The doors open both ways.
The doors are double width.
The doors are heavy.
The door opening is 168cm (5ft 6in) wide.
Level Change (Main Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located leading down to the entrance.
The ramp or slope is moderate.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
The width of the ramp or slope is 122cm (4ft ).
There are steps to access this area/service.
The steps are located leading down to the entrance.
There are 4 steps to the area/service.
The steps are not clearly marked.
The steps are medium.
The steps do have handrails.
The handrails are on both sides.
The ramp bypasses the steps.
Inside Access
There is level access to the service.
There is not a hearing assistance system.
This venue does not play background music.
The lighting levels are medium.
Motorised scooters are allowed in public parts of the venue.
Customers can charge scooters or wheelchairs at the venue.
Reception (Theatre Desk)
The reception desk is 4m (13ft 1in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is medium height.
The desk has a lowered section.
Lighting levels are medium.
There is a hearing assistance system.
The hearing system is a fixed loop.
Other Floors
The floors which are accessible by stairs are G-1.
There are 15+ steps between floors.
The lighting level is medium.
The steps are clearly marked.
The steps are medium height.
The steps do have handrails.
The steps have a handrail on both sides.
There is a landing.
Lift
There is a lift for public use.
The lift is located to the right as you enter the main entrance.
The lift is a standard lift.
The floors which are accessible by this lift are G-1.
The lift is 2m (6ft 6in) from the main entrance.
Staff do not need to be notified for use of the lift.
The dimensions of the lift are 1.05m x 1.35m (3ft 5in x 4ft 5in).
The clear door width is 77cm.
There are not separate entry and exit doors in the lift.
There is not a mirror to aid reversing out of the lift.
The lift does not have a visual floor indicator.
The lift does not have an audible announcer.
The controls for the lift are within reach for a wheelchair user.
The lighting level in the lift is bright.
The lift does not have Braille markings.
The lift does have tactile markings.
Outside Access (Leisure Centre Entrance)
This information is for the entrance located at the front of the leisure centre.
There is not level access to the service.
The main doors open both ways.
The doors are single width.
The doors are heavy.
The door opening is 91cm (2ft 11in) wide.
There is a second set of doors.
The doors open both ways.
The doors are single width.
The doors are heavy.
The door opening is 91cm (2ft 11in) wide.
Level Change (Leisure Centre Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located leading up to the entrance.
The ramp or slope is moderate.
The ramp or slope is permanent.
There is not a level landing at the top of the ramp.
The width of the ramp or slope is 125cm (4ft 1in).
Reception (Main Reception)
The reception desk is 11m (12yd) from the leisure centre entrance.
There is level access to reception from the entrance.
The reception desk is medium height.
The desk does not have a lowered section.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is a fixed loop.
| Day | Opening Times |
|---|---|
| Monday | 09:00 - 21:00 |
| Tuesday | 09:00 - 21:00 |
| Wednesday | 09:00 - 21:00 |
| Thursday | 09:00 - 21:00 |
| Friday | 09:00 - 21:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 09:00 - 17:00 |
The theatre is open as and when a performance is on.
Tickets can be bought by visiting the leisure centre reception to purchase tickets when a performance is not on.
Theatre / Opera House
There are designated spaces for wheelchair users.
Designated seating is located at the rear of the theatre seating area.
Wheelchairs are left with the patron.
A companion may sit with you.
Companions sit next to you.
It is 12m (13yd) from the designated seating area to the nearest adapted toilet.
This venue does not provide audio described performances.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
A deposit is not required for the hearing system.
There is a wheelchair to borrow.
To borrow the wheelchair contact the venue prior to visit.
Concessions are available.
Assistance dogs are allowed in the auditorium.
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is not for the sole use of disabled people.
There is Braille signage on or near the toilet door.
There is tactile signage on or near the toilet door.
There is pictorial signage on or near the toilet door.
The adapted toilet is 2m (6ft 6in) from the main entrance.
The adapted toilet is located opposite the ticket desk.
There is level access to the adapted toilet.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a twist lock.
The width of the adapted toilet door is 82cm (2ft 8in).
The door is heavy.
The dimensions of the adapted toilet are 124cm x 250cm (4ft x 8ft 2in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 76cm (2ft 5in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is not a functional emergency alarm available.
It is tied up and out of reach (higher than 10cm (4in) from floor).
Disposal facilities are available in the cubicle.
There is a coat hook.
The coat hook is not within 120cm (3ft 11in) from floor level.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the adapted toilet.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 44cm (1ft 5in).
There is a hand dryer.
The hand dryer cannot be reached from seated on the toilet.
The hand dryer is not placed higher than 100cm.
There is a towel dispenser.
The towel dispenser cannot be reached from seated on the toilet.
The towel dispenser is not placed higher than 100cm.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is fair.
The contrast between the drop down rails and wall is fair.
The contrast between the walls and floor is good.
Lighting levels are medium.
Baby change facilities are located within the venue.
The baby change facilities are located within the adapted toilet.
The height of the baby change table once extended is 90cm (2ft 11in).
Inside the venue, there is level access to the baby change facility.
There are alternative male and female standard toilets located on the first floor.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Male Toilets
The male toilets are located next to the ticket desk.
The male toilets are 3m (9ft 10in) from the main entrance.
Inside the venue, there is level access to the male toilet.
Lighting levels are medium.
Access to Standard Female and Male Toilets
The female and male toilets are located opposite the ticket desk.
The female and male toilets are 8m (26ft 2in) from the main entrance.
Inside the venue, there is level access to the female and male toilet.
Lighting levels are medium.
There are similar alternative standard toilets located on the first floor.
Additional Information
Staff do receive disability awareness training.
Documents are not available in Braille.
Documents can be requested in large print.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is generally on duty.
Staff are trained to BSL level 1.
Staff are Text Relay aware.
Plastic cups are not available.
Drinking straws are not available on request.
Children are welcomed at the venue.
