Disabled Access Guide for Cotmandene Dental Surgery

The venue is situated outside the centre of the town.

This venue is situated in Orpington.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is St. Mary Cray.

There is a bus stop within 150m (164yds) of the venue.

This venue does not have its own car park.

There is not a car park for public use within 200m (approx).

On street marked Blue Badge bays are not available.

Clearly signed and/or standard on street marked bays are not available.

There is not a designated drop off point.

This information is for the entrance located at the front of the building.

There is not level access to the service.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 78cm (2ft 6in) wide.

There are steps to access this area/service.

The steps are located in front of the entrance.

There are 1 steps to the area/service.

The steps are not clearly marked.

The steps are medium.

The steps do not have handrails.

The desk is 1m (3ft 3in) from the main entrance.

There is level access to reception from the entrance.

The reception desk is high.

The desk does not have a lowered section.

The desk is generally staffed.

Lighting levels are bright.

There is not a hearing assistance system.

There is not a bell to attract attention.

There is sufficient space to write or sign documents on the counter.

There is level access once inside the venue.

There is not a hearing assistance system.

This venue does not play background music.

The lighting levels are bright.

The type of flooring in walkways and corridors is carpet.

There is a waiting room / area.

The waiting room / area is 4m (13ft 1in) from the main entrance.

There is level access into the waiting room / area.

There are not doors into the waiting room / area.

The type of flooring is carpet.

There is room for a wheelchair user to manoeuvre.

All chairs are permanently fixed.

All tables are permanently fixed.

No chairs have armrests.

Announcements are in person.

Information in other languages and formats is not available on request.

Lighting levels are bright.

There is no television.

There is space for an assistance dog to rest.

There are no vending machines.

There is no children's play area.

There are 2 consultation / treatment rooms available.

The consultation / treatment room is 6m (19ft 8in) from the main entrance.

There is level access to the consultation / treatment room.

There are doors into the consultation / treatment room.

The main doors open by sliding.

The doors are single width.

The doors are heavy.

The door opening is 59cm (1ft 11in) wide.

The type of flooring is vinyl.

There is room for a wheelchair user to manoeuvre.

There is a chair.

The chair is adjustable.

All chairs have armrests.

All chairs are permanently fixed.

No tables are permanently fixed.

Lighting levels are bright.

There are no adapted toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Unisex Toilets

The unisex toilet is located at the rear of the building.

The unisex toilets are 12m (13yd) from the main entrance.

Inside the venue, there is level access to the unisex toilet.

Lighting levels are medium.

Staff do receive disability awareness training.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

Staff are not Text Relay aware.