Disabled Access Guide for Connections@St Martins

The venue is situated within the centre of the city.

This venue is situated in London.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Charing Cross.

There is a bus stop within 150m (164yds) of the venue.

The nearest underground station is Charing Cross.

This venue does not have its own car park.

There is not a car park for public use within 200m (approx).

On street marked Blue Badge bays are not available.

Clearly signed and/or standard on street marked bays are not available.

There is not a designated drop off point.

This information is for the entrance located at the front of the building.

There is not level access to the service.

The bell is not in a suitable position to allow wheelchair users to gain access.

The intercom is not in a position to allow wheelchair users to gain access.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 108cm (3ft 6in) wide.

There is a second set of doors.

The doors open towards you (pull).

The doors are single width.

The doors are heavy.

The door opening is 86cm (2ft 9in) wide.

There are steps to access this area/service.

The steps are located in front of the entrance.

There are 4 steps to the area/service.

The steps are not clearly marked.

The steps are medium.

The steps do not have handrails.

This information is for the entrance located on St Martins Place.

There is level access to the service.

Level access is via lift.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 115cm (3ft 9in) wide.

There is a lift for public use.

The lift is located outside the side entrance on St Martins Place.

The lift is a platform lift.

The platform lift accesses a small level change.

The lift is 1m (3ft 3in) from the side entrance.

Staff do need to be notified for use of the lift.

The clear door width is 93cm.

There are separate entry and exit doors in the lift.

The desk is 2m (6ft 6in) from the main entrance.

There is level access to reception from the entrance.

The reception desk is high.

The desk does not have a lowered section.

Lighting levels are bright.

There is not a bell to attract attention.

There is sufficient space to write or sign documents on the counter.

There is level access once inside the venue.

There is not a hearing assistance system.

The lighting levels are varied.

Motorised scooters are not allowed in public parts of the venue.

Route finding signage is available.

The type of flooring in walkways and corridors is vinyl.

There is a waiting room / area.

The waiting room / area is 7m (22ft 11in) from the entrance.

There is level access into the waiting room / area.

Level access is by lift.

There are not doors into the waiting room / area.

The type of flooring is vinyl.

There is room for a wheelchair user to manoeuvre.

No chairs are permanently fixed.

All chairs have armrests.

Announcements are in person.

Information is available in different languages.

Information in other languages and formats is available on request.

Languages available are Bengali and Polish.

Lighting levels are bright.

The room does not have background music playing.

There is a television.

The television does not have subtitles.

There is space for an assistance dog to rest.

There are no vending machines.

There is no children's play area.

There are 2 consultation / treatment rooms available.

The room surveyed was No. 1.

The consultation / treatment room is 7m (22ft 11in) from the waiting room.

There is level access to the consultation / treatment room.

Level access is by lift.

There are doors into the consultation / treatment room.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 77cm (2ft 6in) wide.

The type of flooring is vinyl.

There is room for a wheelchair user to manoeuvre.

There is a bed/couch.

The bed/couch is adjustable.

There is a chair.

The chair is adjustable.

No chairs have armrests.

No chairs are permanently fixed.

No tables are permanently fixed.

A hoist is not available.

Lighting levels are bright.

The room does not have background music playing.

A flashing alarm is not available.

A vibrating alarm is not available.

The floors which are accessible by stairs are LG-G.

There are 15+ steps between floors.

The lighting level is low.

The steps are clearly marked.

The steps do have handrails.

The steps have a handrail on both sides.

There is a landing.

There is not a lift for public use.

The lift is located in the staff area.

The lift is a standard lift.

The floors which are accessible by this lift are LG-G.

The lift is 9m (29ft 6in) from the side entrance.

Staff do need to be notified for use of the lift.

The dimensions of the lift are 1m x 1.7m (3ft 3in x 5ft 6in).

The clear door width is 79cm.

There are separate entry and exit doors in the lift.

The lift does have a visual floor indicator.

The lift does have an audible announcer.

The controls for the lift are within reach for a wheelchair user.

The lighting level in the lift is medium.

The lift does not have Braille markings.

The lift does have tactile markings.

There are adapted toilets within this venue designated for public use.

Location of and access to adapted toilets

Features and dimensions of adapted toilets

Position of fixtures in adapted toilets

Colour contrast and lighting in adapted toilets

Availability and Location of Standard Toilets

Standard toilets are not available.

Staff do receive disability awareness training.

Documents can be requested in Braille.

Documents can be requested in large print.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

This service can be requested.

Staff are not Text Relay aware.

Children are not welcomed at the venue.