This venue does not have its own car park.

The convenient dropoff point is located on Lymington Road

There is level access to the service.

The main doors open away from you (push).

The door opening is 150cm (4ft 11in) wide.

There is a second set of doors.

The doors open automatically.

The door opening is 100cm (3ft 3in) wide.

The 1st set of doors are held open when the office is open.

The automatic doors slide open.

The reception desk is 6m (19ft 8in) from the front entrance.

There is level access to reception from the entrance.

The reception desk is medium height.

Lighting levels are bright.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

There is level access to the service.

There is a hearing assistance system.

The system is a fixed loop.

Staff are trained to use the hearing assistance system.

The lighting levels are bright.

Staff do receive disability awareness training.

Documents are available in Braille.

Documents are available in large print.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is generally on duty.

Staff are trained to BSL level 1.

All of the council services are accessed via Connections.