Disabled Access Guide for The Connaught Square Practice

Services/facilities within the building include doctors, nurses, counsellor, family planning, child health surveillance, dietician services, travel immunisation, health visitor and hypnotherapy.

The venue is situated within the centre of the city.

This venue is situated in London.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Paddington.

There is not a bus stop within 150m (164yds) of the venue.

The nearest underground station is Marble Arch.

This venue does not have its own car park.

There is not a car park for public use within 200m (approx).

On street marked Blue Badge bays are not available.

Clearly signed and/or standard on street marked bays are not available.

There is not a designated drop off point.

This information is for the entrance located at the front of the building.

There is not level access to the service.

The bell is not in a suitable position to allow wheelchair users to gain access.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 97cm (3ft 2in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope bypasses the steps.

The ramp or slope is moderate.

The ramp or slope is portable.

Please contact reception.

There are steps to access this area/service.

The steps are located in front of the entrance.

There are 3 steps to the area/service.

The steps are not clearly marked.

The steps are medium.

The steps do have handrails.

The handrails are on both sides.

The desk is 1m (3ft 3in) from the main entrance.

There is level access to reception from the entrance.

The reception desk is medium height.

The desk does not have a lowered section.

Lighting levels are medium.

There is not a hearing assistance system.

There is a prescription box.

The prescription box is not at a suitable height for a wheelchair user.

There is not a bell to attract attention.

There is sufficient space to write or sign documents on the counter.

There is level access once inside the venue.

There is not a hearing assistance system.

This venue does not play background music.

The lighting levels are medium.

The type of flooring in walkways and corridors is carpet and wood.

The corridor has a maximum width of 73cm in some areas.

There is a waiting room / area.

The waiting room / area is 3m (9ft 10in) from the reception.

There is level access into the waiting room / area.

There are doors into the waiting room / area.

The main doors open away from you (push).

The doors are single width.

The doors are permanently held open.

The door opening is 86cm (2ft 9in) wide.

The type of flooring is wood.

There is room for a wheelchair user to manoeuvre.

No chairs are permanently fixed.

No tables are permanently fixed.

No chairs have armrests.

Announcements are in person.

Information in other languages and formats is available on request.

Lighting levels are medium.

The room does not have background music playing.

There is no television.

There is space for an assistance dog to rest.

There are no vending machines.

There is a children's play area.

There are 4 consultation / treatment rooms available.

The room surveyed was No. 3.

The consultation / treatment room is 15m (16yd) from the main entrance.

There is not level access to the consultation / treatment room.

There are doors into the consultation / treatment room.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 86cm (2ft 9in) wide.

The type of flooring is carpet and wood.

There is a bed/couch.

The bed/couch is not adjustable.

There is a chair.

The chair is not adjustable.

No chairs have armrests.

No chairs are permanently fixed.

No tables are permanently fixed.

A hoist is not available.

Lighting levels are medium.

The room does not have background music playing.

A flashing alarm is not available.

A vibrating alarm is not available.

There are steps to access this area/service.

The steps are located to the rear of the venue.

There are 15+ steps to the area/service.

The steps are not clearly marked.

The steps are deep.

The steps do have handrails.

The handrails are on both sides.

The floors which are accessible by stairs are B-G.

There are 15+ steps between floors.

The steps are not clearly marked.

The steps are deep.

The steps do have handrails.

The steps have a handrail on both sides.

There is a landing.

The services on the floors which are not accessible are consultation rooms and toilets.

There are no adapted toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Unisex Toilets

The unisex toilet is located on the basement floor.

The unisex toilets are 16m (17yd) from the main entrance.

Inside the venue, there is not level access to the unisex toilet.

Lighting levels are medium.

Baby Change Facilities

Baby change facilities are not located within the venue.

Staff do receive disability awareness training.

Documents can be requested in Braille.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

This service can be requested.

Children are welcomed at the venue.