Disabled Access Guide for Colonnades Pharmacy

The venue is situated within the centre of the city.

This venue is situated in London.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Paddington.

There is a bus stop within 150m (164yds) of the venue.

The nearest underground station is Bayswater.

This venue does have its own car park.

Parking is not free for all users.

Parking is not free for Blue Badge holders.

The car park is underneath the shops.

The car park type is underground.

Parking spaces for Blue Badge holders do not need to be booked in advance.

There are 2 designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 3.3m x 4.7m (10ft 9in x 15ft 5in).

The nearest designated bay is 14m (15yd) from the main entrance.

The furthest designated bay is 18m (20yd) from the main entrance.

The route from the car park to the entrance is accessible to a wheelchair user with assistance.

Assistance may be required because there is/are slopes/ramps.

The car park surface is concrete.

The car park does have a height restriction barrier.

The maximum height is 1.9m (6ft 2in).

There is not a designated drop off point.

This information is for the entrance located at the front of the building.

There is level access to the service.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 92cm (3ft ) wide.

There is a 2cm threshold at the entrance.

The counter is 13m (14yd) from the main entrance.

There is level access from the entrance.

There is not a prescription box.

There is not a bell to attract attention.

There is sufficient space to write or sign documents on the counter.

The height of the counter is medium.

There is not a lowered section.

There is not a hearing assistance system available.

Lighting levels are bright.

There is level access once inside the venue.

There is not a hearing assistance system.

This venue does not play background music.

The lighting levels are bright.

Motorised scooters are allowed in public parts of the venue.

Customers cannot charge scooters or wheelchairs at the venue.

The type of flooring in walkways and corridors is vinyl.

There are 1 consultation / treatment rooms available.

The consultation / treatment room is 18m (20yd) from the main entrance.

There is level access to the consultation / treatment room.

There are doors into the consultation / treatment room.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 78cm (2ft 6in) wide.

The type of flooring is tiles.

There is room for a wheelchair user to manoeuvre.

There is a chair.

The chair is not adjustable.

No chairs have armrests.

No chairs are permanently fixed.

A hoist is not available.

Lighting levels are bright.

The room does not have background music playing.

A flashing alarm is not available.

A vibrating alarm is not available.

There are no adapted toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are not available.

Staff do not receive disability awareness training.

Documents are not available in Braille.

Documents are not available in large print.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

This service cannot be requested.

Staff are not Text Relay aware.

Children are welcomed at the venue.