Disabled Access Guide for Clive Kay Opticians

The venue is situated within the centre of the city.

This venue is situated in London.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Victoria.

There is not a bus stop within 150m (164yds) of the venue.

There is not a tram stop within 150m (164yds) of the venue.

The nearest underground station is Victoria.

This venue does not have its own car park.

There is not a car park for public use within 200m (approx).

On street marked Blue Badge bays are available.

The dimensions of the on street marked Blue Badge parking bays are 1.91m x 5.2m (6ft 3in x 17ft ).

On street Blue Badge parking is located to the right.

There is not a designated drop off point.

This information is for the entrance located at the front of the building.

There is level access to the service.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 90cm (2ft 11in) wide.

The desk is 3m (9ft 10in) from the main entrance.

There is level access to reception from the entrance.

The reception desk is high.

The desk does not have a lowered section.

The desk is generally staffed.

Lighting levels are bright.

There is not a hearing assistance system.

There is not a prescription box.

There is not a bell to attract attention.

There is sufficient space to write or sign documents on the counter.

There is level access once inside the venue.

There is not a hearing assistance system.

This venue does not play background music.

The lighting levels are bright.

Motorised scooters are allowed in public parts of the venue.

Customers cannot charge scooters or wheelchairs at the venue.

The type of flooring in walkways and corridors is carpet.

There are 1 consultation / treatment rooms available.

The consultation / treatment room is 5m (16ft 4in) from the main entrance.

There is level access to the consultation / treatment room.

There are doors into the consultation / treatment room.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 69cm (2ft 3in) wide.

The type of flooring is carpet.

There is a chair.

The chair is adjustable.

All chairs have armrests.

No chairs are permanently fixed.

No tables are permanently fixed.

A hoist is not available.

Lighting levels are medium.

The room does not have background music playing.

A flashing alarm is not available.

A vibrating alarm is not available.

There are no adapted toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are not available.

Staff do not receive disability awareness training.

Documents are not available in Braille.

Documents are not available in large print.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

Staff are not Text Relay aware.

Children are welcomed at the venue.