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Disabled Access Guide for Clinic 5
University Hospital
Clifford Bridge Road
Coventry
West Midlands
CV2 2DX
Tel: 02476 966 392
Fax: 02476 966 054
Email: info@uhcw.nhs.uk
Web: http://www.uhcw.nhs.uk
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Introduction
Related link Outpatients Department Main Entrance.
Related link Main Hospital Entrance.
Clinic 5 is located within the Outpatients Department.
Location
The venue is situated outside the centre of the city.
This venue is situated in Coventry.
The nearest mainline Railway Station is Coventry.
There is a bus stop within 150m (164yds) of the venue.
Parking
This venue does have its own car park.
Parking is not free for all users.
Parking is not free for Blue Badge holders.
The car park is at the front of the venue.
The car park type is open air/surface.
Parking spaces for Blue Badge holders do not need to be booked in advance.
There are 10+ designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 4.3m x 5.3m (14ft 1in x 17ft 4in).
The nearest designated bay is 70m (76yd) from the main hospital entrance.
The furthest designated bay is 200m (219yd) from the main hospital entrance.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are dropped kerbs.
The car park surface is tarmac.
There is a dropped kerb/non stepped access from the car park to the venue.
The dropped kerb does have tactile paving.
The patron does have to cross a road.
The road is not generally busy.
The car park does not have a height restriction barrier.
There is a designated drop off point.
The drop off point is located at the front of the venue.
There is a dropped kerb from the drop off point.
There is not tactile paving on the dropped kerb.
You can park for free at the hospital if you are:
- An Oncology (cancer) patient attending for intravenous chemotherapy treatment
- Renal Dialysis patients
- Parents of sick children (who stay in hospital overnight to accompany their sick children).
Simply contact the ward or department caring for you, where a form will be given to you to take to the Security Office.
If you are on a low income you may be eligible for free car parking. For more information please view the information page on the hospital's website.
Outside Access (Main Hospital Entrance)
This information is for the entrance located at the front of the building.
There is level access to the service.
The main doors open by revolving.
The door opening is 240cm (7ft 10in) wide.
A single heavy door which opens both ways and has a clear door width of 110cm is located at the side of the entrance.
Outside Access (Outpatients Entrance)
This information is for the entrance located on the ground floor off the West Wing corridor.
There is level access to the service.
The main doors open towards you (pull).
The doors are double width.
The doors are heavy.
The door opening is 160cm (5ft 2in) wide.
Outside Access (Clinic 5 Entrance)
This information is for the entrance located to the rear of the outpatients department.
There is level access to the service.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 90cm (2ft 11in) wide.
Reception
The desk is 45m (49yd) from the outpatients entrance.
There is level access to reception from the entrance.
The reception desk is medium height.
The desk has a lowered section.
The desk is generally staffed.
Lighting levels are medium.
There is sufficient space to write or sign documents on the counter.
Inside Access
There is level access once inside the venue.
There is a hearing assistance system.
The system is a portable loop.
Staff are trained to use the hearing assistance system.
This venue does not play background music.
The lighting levels are medium.
Motorised scooters are allowed in public parts of the venue.
The type of flooring in walkways and corridors is vinyl and wood.
Waiting Room / Area
There is a waiting room / area.
The waiting room / area is 15m (16yd) from the clinic entrance.
There is level access into the waiting room / area.
There are not doors into the waiting room / area.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
No chairs are permanently fixed.
No tables are permanently fixed.
Some chairs have armrests.
Announcements are in person.
Lighting levels are medium.
There is no television.
There is space for an assistance dog to rest.
There are no vending machines.
There is no children's play area.
Consultation / Treatment Room
There are 12 consultation / treatment rooms available.
The room surveyed was Room 503.
The consultation / treatment room is 8m (26ft 2in) from the clinic entrance.
There is level access to the consultation / treatment room.
There are doors into the consultation / treatment room.
The main doors open away from you (push).
The doors are single width.
The doors are light.
The door opening is 88cm (2ft 10in) wide.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
There is a bed/couch.
The bed/couch is adjustable.
There is a chair.
The chair is not adjustable.
No chairs have armrests.
No chairs are permanently fixed.
No tables are permanently fixed.
A hoist is available.
The hoist is manual.
A sling is available.
The sling is attached by hook and loop.
Lighting levels are medium.
Accessible Toilet
There are accessible toilets within this venue designated for public use.
Location of and access to accessible toilets
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The accessible toilet is 30m (33yd) from the outpatients entrance.
The accessible toilet is located within the main outpatients waiting area.
There is level access to the accessible toilet.
Features and dimensions of accessible toilets
This is a unisex toilet.
A key is not required for the accessible toilet.
The door opens outwards.
The door is locked by a twist lock.
The width of the accessible toilet door is 88cm (2ft 10in).
The door is light.
The dimensions of the accessible toilet are 200cm x 220cm (6ft 6in x 7ft 2in).
Floor manoeuvring space is clear in the accessible toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 130cm (4ft 3in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is a functional emergency alarm available.
Disposal facilities are available in the cubicle.
There is a coat hook.
The coat hook is within 120cm (3ft 11in) from floor level.
Position of fixtures in accessible toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the accessible toilet.
There are mirrors in the accessible toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 46cm (1ft 6in).
There is not a hand dryer.
There is a towel dispenser.
The towel dispenser cannot be reached from seated on the toilet.
The towel dispenser is placed higher than 100cm.
The towel dispenser is 120cm (3ft 11in) high.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is placed higher than 74cm.
The sink is 79cm (2ft 7in) high.
Colour contrast and lighting in accessible toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is good.
The contrast between the drop down rails and wall is good.
The contrast between the walls and floor is good.
Lighting levels are medium.
There is an additional accessible toilet next to this one with right hand transfer and without baby change facilities.
Baby change facilities are located within the venue.
The baby change facilities are located within the accessible toilet.
The height of the baby change table once extended is 90cm (2ft 11in).
Inside the venue, there is level access to the baby change facility.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female Toilets
The female toilets are located within the main outpatients waiting area.
The female toilets are 43m (47yd) from the outpatients entrance.
Inside the venue, there is level access to the female toilet.
Lighting levels are medium.
Access to Standard Male Toilets
The male toilets are located within the main outpatients waiting area.
The male toilets are 37m (40yd) from the outpatients entrance.
Inside the venue, there is level access to the male toilet.
Lighting levels are medium.
Additional Information Health
Disability awareness training can be provided for staff.
The most commonly produced documents can be provided in other formats.
Documents in Braille can be requested.
Documents in large print can be requested.
Documents in audio format can be requested.
Documents in different languages can be requested.
Documents in voice recognition CD format can be requested.
Registered assistance dogs are welcomed.
Assistance dogs are allowed in most areas of the hospital.
Areas with a high risk from infection, such as intensive care and wards, should be contacted in advance before accessing with assistance dogs.
BSL interpreters can be provided on request.
Language interpreters can be provided by the venue on request.
Switchboard staff are Text Relay aware.
Help with luggage is generally available for inpatients.
The mobility aids available include mobile hoists, wheelchairs, tri wheel walkers, shower chairs, walking sticks, walking frames, hoist slings, adjustable beds and crutches.
There is no charge for mobility aids.
To obtain mobility aids please contact reception.
Children are welcomed at the venue.
Portable hearing loops can be provided on request.
A mobility scooter charging point is not available at the venue.
