Disabled Access Guide for Clinic 4

Related link Outpatients Entrance.

Clinic 4 is located in the Outpatients Department.

The venue is situated outside the centre of the city.

This venue is situated in Sherwood.

The nearest mainline Railway Station is Bulwell.

There is a bus stop within 150m (164yds) of the venue.

This venue does have its own car park.

Parking is not free for all users.

Parking is free for Blue Badge holders.

The car park is at the front of the venue.

The car park type is open air/surface.

Parking spaces for Blue Badge holders do not need to be booked in advance.

There are 10+ designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 2.6m x 5.8m (8ft 6in x 19ft ).

The nearest designated bay is 35m (38yd) from the Outpatients Entrance.

The furthest designated bay is 70m (76yd) from the Outpatients Entrance.

The route from the car park to the entrance is accessible to a wheelchair user with assistance.

Assistance may be required because there is/are slopes/ramps.

The car park surface is block paving.

The patron does not have to cross a road.

The car park does not have a height restriction barrier.

There is not a designated drop off point.

This information is for the entrance located on North Road.

There is not level access to the service.

The main doors open automatically.

The doors are double width.

The door opening is 204cm (6ft 8in) wide.

There is a second set of doors.

The doors open automatically.

The doors are double width.

The door opening is 166cm (5ft 5in) wide.

This information is for the entrance located to the left of the Outpatients Entrance.

There is not level access to the service.

The main doors open automatically.

The doors are double width.

The door opening is 152cm (4ft 11in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is easy.

The ramp or slope is permanent.

There is not a level landing at the top of the ramp.

The ramp or slope is located leading to the entrances.

The desk is 10m (11yd) from the outpatients entrance.

There is level access to reception from the entrance.

The reception desk is low.

The desk is generally staffed.

Lighting levels are medium.

There is not a hearing assistance system.

There is not a touchscreen.

There is not a prescription box.

There is not a bell to attract attention.

There is sufficient space to write or sign documents on the counter.

This information is for the entrance located in the Outpatients Department.

There is level access to the service.

The main doors open towards you (pull).

The doors are single width.

The doors are heavy.

The door opening is 170cm (5ft 6in) wide.

There is level access once inside the venue.

There is not a hearing assistance system.

This venue does not play background music.

The lighting levels are bright.

Motorised scooters are allowed in public parts of the venue.

Route finding signage is available.

The type of flooring in walkways and corridors is vinyl.

There is a waiting room / area.

The waiting room / area is 25m (27yd) from the outpatients entrance.

There is level access into the waiting room / area.

There are doors into the waiting room / area.

The main doors open away from you (push).

The doors are double width.

The doors are heavy.

The door opening is 144cm (4ft 8in) wide.

The type of flooring is vinyl.

There is room for a wheelchair user to manoeuvre.

No chairs are permanently fixed.

No tables are permanently fixed.

Some chairs have armrests.

Announcements are in person.

Lighting levels are bright.

The room does not have background music playing.

There is no television.

There is space for an assistance dog to rest.

There are no vending machines.

There is no children's play area.

There are 8 consultation / treatment rooms available.

The room surveyed was 2.

The consultation / treatment room is 7m (22ft 11in) from the clinic entrance.

There is level access to the consultation / treatment room.

There are doors into the consultation / treatment room.

The main doors open away from you (push).

The doors are double width.

The doors are heavy.

The door opening is 130cm (4ft 3in) wide.

The type of flooring is vinyl.

There is room for a wheelchair user to manoeuvre.

There is a bed/couch.

The bed/couch is adjustable.

There is a chair.

The chair is not adjustable.

All chairs have armrests.

No chairs are permanently fixed.

No tables are permanently fixed.

Lighting levels are bright.

The room does not have background music playing.

A flashing alarm is not available.

A vibrating alarm is not available.

There are no adapted toilets within this venue designated for public use.

The nearest adapted toilet is located by the Outpatients entrance.

Availability and Location of Standard Toilets

Standard toilets are not available.

Baby Change Facilities

Baby change facilities are not located within the venue.

The nearest standard toilets are located in Clinic 5.

Disability awareness training is available for staff.

The most commonly used documents can be produced in different formats on request.

Different formats may include Braille, large print, different languages, voice recognition CD and audio.

Staff will be happy to arrange for a British Sign Language communicator to be available. Please contact the clinic / service within a reasonable amount of time prior to your appointment to request this.

Thebigword Interpreting Service provides interpreters for people receiving care from Nottingham University Hospitals.

An interpreter can be booked either via hospital staff or by calling the agency direct on 0870 748 8000.

Punjabi, Hindi and Urdu are the core languages covered.

Also covered are :

Bengali, Polish, Kurdish, Chinese, Farsi, Arabic, Turkish and Gujarati along with Mirpuri and Sylheti dialects.

In core languages the Agency guarantees an interpreter within two hours.

Other languages are also offered - please contact the Agency for advice.

The Patient Advice and Liaison Service (PALS) can provide advice and support for accessing these services.

They can be contacted on 0800 052 1195 or by visiting the office in the South Corridor.

Registered assistance dogs are generally welcomed in all areas although departments with high risk from infection, such as intensive care units, should be contacted in advance.

Switchboard staff are Type Talk aware.

A textphone is available in the Outpatients Department.

Help with luggage is available for inpatients.

The mobility aids available in the hospital include mobile hoists, wheelchairs, motorised wheelchairs, tri wheel walkers, shower chairs, bath hoists, commodes, walking sticks, walking frames, hoist slings, adjustable beds and crutches.

There is no charge for mobility aids.

To obtain mobility aids please contact a nurse/doctor.

There is not a mobility scooter charging point at the hospital.

Portable hearing loop systems are not available at the hospital.

Children are generally welcomed in most departments but should be accompanied by an adult.