







| Day | Opening Times |
|---|---|
| Monday | 08:30 - 16:30 |
| Tuesday | 08:30 - 16:30 |
| Wednesday | 08:30 - 16:30 |
| Thursday | 08:30 - 16:30 |
| Friday | 08:30 - 16:30 |
| Saturday | Closed |
| Sunday | Closed |
The venue is situated within the centre of the town or city.
This venue is situated in Newcastle upon Tyne.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Newcastle Central.
The nearest Metro Station is Haymarket.
This venue does have its own car park.
There are 4 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 3.2m x 4.85m (10ft 5in x 15ft 10in).
The car park surface is tarmac.
The car park does not have a height restriction barrier.
The barrier entrance to the car park is located off Sandyford Road.
This car park is for use by specific visitors to the Civic Centre, spaces need to be booked in advance.
This venue does have its own car park.
There are 3 designated parking bay(s) within the car park.
The car park surface is tarmac.
The car park does not have a height restriction barrier.
Access to this car park is off Sandyford Road.
This is a pay and display car park, free to blue badge holders.
This venue does have its own car park.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
The patron does not have to cross a road.
There is not level access to the service.
The main doors open automatically.
The doors are double width.
The door opening is 180cm (5ft 10in) wide.
There is a ramp or slope to access this area/service.
The ramp or slope is located leading to the entrance, bypassing the steps.
The ramp or slope is moderate.
The ramp or slope is permanent.
The width of the ramp or slope is 117cm (3ft 10in).
There are steps to access this area/service.
There are 9 steps to the area/service.
The lighting levels at the steps are bright.
The steps are clearly marked.
The steps are deep.
The steps do have handrails.
The handrails are on both sides.
The reception desk is 4m (13ft 1in) from the front entrance.
There is level access to reception from the entrance.
The reception desk is high.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
There is level access to the service.
There is a hearing assistance system.
The system is a fixed loop.
Staff are trained to use the hearing assistance system.
This venue does not play background music.
The lighting levels are bright.
Documents are available in Braille.
Documents are available in large print.
Registered assistance dogs are welcomed.
The photograph shows the ramp which overcomes the steps leading to the main entrance.