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Disabled Access Guide for Civic Centre Council Offices
St. Peters Street
St. Albans
Hertfordshire
AL1 3JE
Tel: 01727 866100
Fax: 01727 819574
Textphone: 01727 819570
Email: contact@stalbans.gov.uk
Web: http://www.stalbans.gov.uk
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Opening Times
| Day | Opening Times |
|---|---|
| Monday | 08:45 - 17:15 |
| Tuesday | 08:45 - 17:15 |
| Wednesday | 08:45 - 17:15 |
| Thursday | 08:45 - 17:15 |
| Friday | 08:45 - 16:45 |
| Saturday | Closed |
| Sunday | Closed |
Location
The venue is situated within the centre of the city.
This venue is situated in St. Albans.
The venue is not on a road with a steep gradient.
The venue is in a pedestrian area.
The nearest mainline Railway Station is St. Albans City.
There is a bus stop within 150m (164yds) of the venue.
Parking
This venue does have its own car park.
Parking is free for Blue Badge holders.
The car park is at the front of the venue.
The car park type is open air/surface.
Parking spaces for Blue Badge holders do not need to be booked in advance.
There are 3 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 3.5m x 4.8m (11ft 5in x 15ft 8in).
The nearest designated bay is 25m (27yd) from the main entrance.
The furthest designated bay is 29m (32yd) from the main entrance.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are slopes/ramps.
The car park surface is tarmac.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
There is not a designated drop off point.
The designated parking bays and use of the private car park are available by prior arrangement only for visitors and members of the public attending the council and public meetings.
Outside Access (Main Entrance)
This information is for the entrance located at the front of the venue.
There is level access to the service.
The main doors open automatically.
The door opening is 128cm (4ft 2in) wide.
There is a second set of doors.
The doors open automatically.
The door opening is 122cm (4ft ) wide.
Reception
The reception desk is 3m (9ft 10in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is low.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
Inside Access
There is level access to the service.
There is a hearing assistance system.
The system is a fixed loop.
Staff are trained to use the hearing assistance system.
The lighting levels are low.
The loop is in the council chamber.
The council chambers are on the first floor.
The committee rooms are on the lower ground floor.
Other Floors
The floors which are accessible by stairs are LG-G-1.
There are 15+ steps between floors.
The lighting level is low.
The steps are not clearly marked.
The steps are medium height.
The steps do have handrails.
The steps have a handrail on both sides.
There is a landing.
Lift
There is a lift for public use.
The lift is located opposite the main entrance.
The lift is a standard lift.
The floors which are accessible by this lift are LG-G-1.
The lift is 10m (11yd) from the accessible entrance.
Staff do not need to be notified for use of the lift.
The dimensions of the lift are 1.6m x 1.5m (5ft 2in x 4ft 11in).
There is a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does have an audible announcer.
The lighting level in the lift is bright.
The lift does not have Braille markings.
The lift does have tactile markings.
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The adapted toilet is 3m (9ft 10in) from the lift.
The adapted toilet is located on the LG floor to the left of the lift.
There is level access to the adapted toilet.
This is by lift.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a twist lock.
The width of the adapted toilet door is 85cm (2ft 9in).
The door is heavy.
The dimensions of the adapted toilet are 150cm x 250cm (4ft 11in x 8ft 2in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 65cm (2ft 1in).
There is a dropdown rail on the transfer side.
There is not a flush on the transfer side.
The tap type is lever.
There is a functional emergency alarm available.
Disposal facilities are available in the cubicle.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the adapted toilet.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 47cm (1ft 6in).
There is a hand dryer.
The hand dryer cannot be reached from seated on the toilet.
The hand dryer is not placed higher than 100cm.
There is a towel dispenser.
The towel dispenser cannot be reached from seated on the toilet.
The towel dispenser is placed higher than 100cm.
The towel dispenser is 115cm (3ft 9in) high.
There is a toilet roll holder.
The toilet roll holder is placed higher than 100cm.
The toilet roll holder is 112cm (3ft 8in) high.
There is a sink.
The sink cannot be reached from seated on the toilet.
The sink is placed higher than 74cm.
The sink is 85cm (2ft 9in) high.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is good.
The contrast between the drop down rails and wall is good.
The contrast between the walls and floor is good.
Lighting levels are bright.
There are designated toilets but they are usually only available for visitors and members of the general public attending council and public meetings.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female Toilets
The female toilets are located on the lower ground floor.
The female toilets are 20m (22yd) from the main entrance.
Inside the venue, there is level access to the female toilet.
Lighting levels are bright.
Access to Standard Male Toilets
The male toilets are located on the lower ground floor.
The male toilets are 15m (16yd) from the main entrance.
Inside the venue, there is level access to the male toilet.
Lighting levels are bright.
Additional Information
Staff do receive disability awareness training.
Documents can be requested in Braille.
Documents can be requested in large print.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
This service can be requested.
Staff are trained to take TypeTalk calls.
