Disabled Access Guide for City Express

The venue is situated within the centre of the campus.

This venue is situated in Norwich.

The nearest mainline Railway Station is Norwich.

There is a bus stop within 150m (164yds) of the venue.

This venue does have its own car park.

Parking is free for all users.

The car park is at the front of the venue.

The car park type is open air/surface.

Parking spaces for Blue Badge holders do not need to be booked in advance.

There are 17 designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 3.4m x 4.7m (11ft 1in x 15ft 5in).

The nearest designated bay is 8m (26ft 2in) from the main entrance.

The furthest designated bay is 35m (38yd) from the main entrance.

The route from the car park to the entrance is accessible to a wheelchair user unaided.

The car park surface is tarmac.

The patron does not have to cross a road.

The car park does not have a height restriction barrier.

There is a designated drop off point.

The drop off point is located outside the main entrance to the Norwich Building.

The drop off point is several bays with a 30 minute time limit, shown in photograph 2.

This information is for the entrance located at the front of the building.

There is not level access to the service.

The main doors open automatically.

The doors are double width.

The door opening is 180cm (5ft 10in) wide.

There is a second set of doors.

The doors open automatically.

The doors are double width.

The door opening is 180cm (5ft 10in) wide.

The automatic doors are push pad operated.

There is a ramp or slope to access this area/service.

The ramp or slope is located to the left as you face the entrance.

The ramp or slope is moderate.

The ramp or slope is permanent.

There is a level landing at the top of the ramp.

The width of the ramp or slope is 110cm (3ft 7in).

There are steps to access this area/service.

The steps are located in front of the entrance.

There are 6 steps to the area/service.

The steps are clearly marked.

The steps are medium.

The steps do not have handrails.

The ramp is used to bypass the steps.

This information is for the entrance located on the ground floor of the Norwich building.

There is level access to the service.

The main doors open away from you (push).

The doors are single width.

The doors are permanently held open.

The door opening is 90cm (2ft 11in) wide.

There are 2 entrances into the cafe from the Norwich building corridor.

There is level access to the service.

This venue does not play background music.

The lighting levels are bright.

Motorised scooters are allowed in public parts of the venue.

Customers cannot charge scooters or wheelchairs at the venue.

The following information is for the cafe.

Full table service is not available.

Food or drinks are ordered from the service counter.

Food or drinks can be brought to the table.

There is not a lowered section at the service counter.

No tables are permanently fixed.

Some chairs are permanently fixed.

No chairs have armrests.

The nearest table is 1m (3ft 3in) from the City Express entrance.

The distance between the floor and the lowest dining table is 62cm (2ft ).

The distance between the floor and the highest dining table is 75cm (2ft 5in).

There is ample room for a wheelchair user to manoeuvre.

Menus are available on the wall only.

The type of food served here is hot and cold snacks.

There are no adapted toilets within this venue designated for public use.

The nearest adapted toilet is located on the ground floor of the Norwich building.

Please see the separate guide for access information.

Availability and Location of Standard Toilets

Standard toilets are not available.

The nearest standard toilets are located on the ground floor of the Norwich building.

Please see the separate guide for access information.

Staff do receive disability awareness training.

Documents are not available in Braille.

Documents are not available in large print.

Registered assistance dogs are welcomed.

Staff are Text Relay aware.

Plastic cups are available.

Plastic cutlery is available.

Drinking straws are available on request.