Disabled Access Guide for Church Farm Holiday Village

The venue is situated outside the centre of the town or city.

The venue is not on a road with a steep gradient.

This venue does have its own car park.

There are 3 designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 3.6m x 5.9m (11ft 9in x 19ft 4in).

The car park surface is tarmac.

The car park does not have a height restriction barrier.

There is not level access to the service.

The main doors open away from you (push).

The doors are double width.

The doors are heavy.

The door opening is 140cm (4ft 7in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located in front of the entrance.

The ramp or slope is easy.

The ramp or slope is permanent.

There is not level access to the service.

The main doors open towards you (pull).

The doors are double width.

The doors are heavy.

The door opening is 140cm (4ft 7in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope is located in front of the entrance.

The ramp or slope is easy.

The ramp or slope is permanent.

The width of the ramp or slope is 140cm (4ft 7in).

There is level access to reception from the entrance.

The reception desk is medium height.

Lighting levels are bright.

There is not a hearing assistance system.

There is level access to the service.

The lighting levels are bright.

There is level access to the service.

The lighting levels are low.

The Holiday Park has tarmac paths and roads running through the entire site.

The majority of the site has level access, however there may be some areas where a wheelchair user may require assistance.

There is a lift for public use.

The lift is located at the rear of the amusement arcade.

The lift is a platform lift.

Staff do not need to be notified for use of the lift.

The dimensions of the lift are 0.7m x 1m (2ft 3in x 3ft 3in).

This lift is used to overcome 4 deep steps and access the Owners Lounge in the rear of the amusement arcade.

There are adapted toilets within this venue designated for public use.

Location of and access to adapted toilets

Features and dimensions of adapted toilets

Position of fixtures in adapted toilets

Colour contrast and lighting in adapted toilets

Wall mounted and drop down rails are available.

There are baby changing facilities in the adapted toilet.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female Toilets

The female toilets are located at the rear of the restaurant area.

Inside the venue, there is level access to the female toilet.

Lighting levels are bright.

Access to Standard Male Toilets

The male toilets are located at the rear of the restaurant area.

Inside the venue, there is level access to the male toilet.

Lighting levels are bright.

Baby Change Facilities

Baby change facilities are not located within the standard toilet.

Once inside, there is level access to the service.

Full table service is not available.

Food or drinks are ordered from the service counter.

Food or drinks can be brought to the table.

There is ample room for a wheelchair user to manoeuvre.

No tables are permanently fixed.

No chairs are permanently fixed.

The distance between the floor and the lowest dining table is 71cm (2ft 3in) cm.

Menus are hand held.

Menus are not available in Braille.

Menus are not available in large print.

Menus are clearly written.

Menus are presented in contrasting colours.

The type of food served here is traditional.

There is a raised area in the restaurant. This area can be accessed via a moderate ramp 120 cm in width or 3 clearly marked medium steps.

Once inside, there is level access to the service.

Full table service is not available.

Food or drinks are ordered from the service counter.

Food or drinks can be brought to the table.

There is ample room for a wheelchair user to manoeuvre.

No tables are permanently fixed.

No chairs are permanently fixed.

The distance between the floor and the lowest dining table is 71cm (2ft 3in) cm.

Adapted Rooms

Auxiliary Aids - general

Standard Rooms

There are 3 adapted units. All are accessed via moderate ramps.

There is not a ramped entrance into the water.

There is not a wet side chair available.

There is a hoist for wheelchair users to access the water.

The hoist is manual.

There are not steps into the swimming pool.

There is a ladder type entrance into the water.

There is an outside pool available. Access is via the moderate ramp shown in the picture. The ramp is located next to the entrance to the restaurant.

There are not adapted changing rooms available.

There is an outside pool available. Access is via the moderate ramp shown in the picture. The ramp is located next to the entrance to the restaurant.

Staff do receive disability awareness training.

Documents are not available in Braille.

Documents are not available in large print.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

Plastic cups are available.

Plastic cutlery is available.

Drinking straws are available on request.

Bookings for adapted units must be made with a Special Needs Reservation Advisor. Please phone 0870 242 2222.