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Disabled Access Guide for Children′s Outpatients
Birmingham City Hospital
Dudley Road
Birmingham
West Midlands
B18 7QH
Tel: 0121 507 4609
Fax: 0121 507 4109
Email: pals@swbh.nhs.uk
Web: http://www.swbh.nhs.uk
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Introduction
Related link Birmingham Treatment Centre Entrance.
Children's Outpatients is located on the ground floor of the Birmingham Treatment Centre.
Opening Times
| Day | Opening Times |
|---|---|
| Monday | 08:45 - 18:00 |
| Tuesday | 08:45 - 18:00 |
| Wednesday | 08:45 - 18:00 |
| Thursday | 08:45 - 18:00 |
| Friday | 08:45 - 18:00 |
| Saturday | Closed |
| Sunday | Closed |
Patients are advised that clinics can overrun.
Location
The venue is situated outside the centre of the city.
This venue is situated in Birmingham.
The nearest mainline Railway Station is Jewellery Quarter.
There is a bus stop within 150m (164yds) of the venue.
Parking
This venue does have its own car park.
Parking is not free for all users.
Parking is not free for Blue Badge holders.
The car park is at the front of the venue.
The car park type is open air/surface.
Parking spaces for Blue Badge holders do not need to be booked in advance.
There are 10+ designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 3.74m x 4.8m (12ft 3in x 15ft 8in).
The nearest designated bay is 20m (22yd) from the Birmingham Treatment Centre entrance.
The furthest designated bay is 32m (35yd) from the Birmingham Treatment Centre entrance.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are dropped kerbs.
The car park surface is tarmac.
There is a dropped kerb/non stepped access from the car park to the venue.
The dropped kerb does have tactile paving.
The patron does have to cross a road.
The road is generally busy.
The car park does not have a height restriction barrier.
There is a designated drop off point.
The drop off point is located to the left as you face the entrance.
There is a dropped kerb from the drop off point.
There is not tactile paving on the dropped kerb.
Outside Access (Birmingham Treatment Centre Entrance)
This information is for the entrance located at the front of the centre.
There is level access to the service.
The main doors open by revolving.
The door opening is 215cm (7ft ) wide.
There is a single, push pad operated door to the left of this entrance, which is 80cm in width.
Reception
The desk is 3m (9ft 10in) from the entrance.
There is level access to reception from the entrance.
The reception desk is high.
The desk has a lowered section.
The desk is generally staffed.
Lighting levels are medium.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
There is not a touchscreen.
There is not a bell to attract attention.
There is sufficient space to write or sign documents on the counter.
Outside Access (Children's Outpatients Entrance)
This information is for the entrance located on the ground floor.
There is level access to the service.
The main doors open both ways.
The doors are double width.
The doors are heavy.
The door opening is 160cm (5ft 2in) wide.
Reception
The desk is 3m (9ft 10in) from the outpatients entrance.
There is level access to reception from the entrance.
The reception desk is high.
The desk has a lowered section.
The desk is generally staffed.
Lighting levels are medium.
There is a hearing assistance system.
The hearing system is available only on request.
The hearing system is a portable loop.
Staff are trained to use the hearing system.
There is not a touchscreen.
There is not a bell to attract attention.
There is sufficient space to write or sign documents on the counter.
At the time of research it was not possible to photograph the area.
Inside Access
There is level access once inside the venue.
This venue does not play background music.
The lighting levels are medium.
Motorised scooters are allowed in public parts of the venue.
The type of flooring in walkways and corridors is vinyl.
Waiting Room / Area
There is a waiting room / area.
The waiting room / area is 1m (3ft 3in) from the outpatients entrance.
There is level access into the waiting room / area.
There are not doors into the waiting room / area.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
No chairs are permanently fixed.
No tables are permanently fixed.
Some chairs have armrests.
Announcements are in person.
Lighting levels are medium.
There is no television.
There is space for an assistance dog to rest.
There are no vending machines.
There is a children's play area.
At the time of the survey it was not possible to photograph the area.
Consultation / Treatment Room
There are 11 consultation / treatment rooms available.
The room surveyed was Consulting Room 2.
The consultation / treatment room is 10m (11yd) from the outpatients entrance.
There is level access to the consultation / treatment room.
There are doors into the consultation / treatment room.
The main doors open away from you (push).
The doors are single width.
The doors are light.
The door opening is 82cm (2ft 8in) wide.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
There is a bed/couch.
The bed/couch is adjustable.
There is a chair.
The chair is not adjustable.
All chairs have armrests.
No chairs are permanently fixed.
No tables are permanently fixed.
A hoist is available.
The hoist is manual.
A sling is available.
The sling is attached by hook and loop.
Lighting levels are medium.
Consultation / Treatment Room
The room surveyed was Medical Day Case.
The consultation / treatment room is 11m (12yd) from the outpatients entrance.
There is level access to the consultation / treatment room.
There are doors into the consultation / treatment room.
The main doors open away from you (push).
The doors are double width.
The doors are heavy.
The door opening is 131cm (4ft 3in) wide.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
There is a bed/couch.
The bed/couch is adjustable.
There is a chair.
The chair is not adjustable.
Some chairs have armrests.
No chairs are permanently fixed.
No tables are permanently fixed.
A hoist is available.
The hoist is manual.
A sling is available.
The sling is attached by hook and loop.
Lighting levels are medium.
Accessible Toilet
There are accessible toilets within this venue designated for public use.
Location of and access to accessible toilets
The toilet is not for the sole use of disabled people.
There is no additional signage on or near the toilet door.
The accessible toilet is 5m (16ft 4in) from the outpatients entrance.
The accessible toilet is located behind the reception area.
There is level access to the accessible toilet.
Features and dimensions of accessible toilets
This is a unisex toilet.
A key is not required for the accessible toilet.
The door opens inwards.
The door is locked by a twist lock.
The width of the accessible toilet door is 80cm (2ft 7in).
The door is light.
The dimensions of the accessible toilet are 175cm x 187cm (5ft 8in x 6ft 1in).
Floor manoeuvring space is not clear in the accessible toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 140cm (4ft 7in).
There is a dropdown rail on the transfer side.
There is not a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is not a functional emergency alarm available.
It is tied up and out of reach (higher than 10cm (4in) from floor).
Disposal facilities are available in the cubicle.
There is a coat hook.
The coat hook is not within 120cm (3ft 11in) from floor level.
Position of fixtures in accessible toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on the right.
There is not a shelf within the accessible toilet.
There are mirrors in the accessible toilet.
Mirrors are not placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 46cm (1ft 6in).
There is not a hand dryer.
There is a towel dispenser.
The towel dispenser cannot be reached from seated on the toilet.
The towel dispenser is placed higher than 100cm.
The towel dispenser is 124cm (4ft ) high.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is placed higher than 74cm.
The sink is 85cm (2ft 9in) high.
Colour contrast and lighting in accessible toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is poor.
The contrast between the drop down rails and wall is good.
The contrast between the walls and floor is good.
Lighting levels are medium.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Unisex Toilets
The unisex toilet is located to the right as you face reception.
The unisex toilets are 7m (22ft 11in) from the outpatients entrance.
Inside the venue, there is level access to the unisex toilet.
Lighting levels are medium.
Baby Change Facilities
Baby change facilities are located within the venue.
The baby change facilities are located to the right as you face reception.
The height of the baby change table once extended is 95cm (3ft 1in).
Inside the venue, there is level access to the baby change facility.
Additional Information Health
Disability awareness training can be provided for staff.
The most commonly produced documents can be provided in other formats.
Documents in Braille can be requested.
Documents in large print can be requested.
Documents in audio format can be requested.
Documents in different languages can be requested.
Registered assistance dogs are welcomed.
Assistance dogs are allowed in most areas of the hospital.
Areas with a high risk from infection, such as intensive care and wards, should be contacted in advance before accessing with assistance dogs.
BSL interpreters can be provided on request.
Language interpreters can be provided by the venue on request.
Staff are Text Relay aware.
Switchboard staff are Text Relay aware.
The mobility aids available include mobile hoists, ceiling track hoists, wheelchairs, tri wheel walkers, shower chairs, commodes, walking sticks, walking frames, hoist slings, adjustable beds and crutches.
To obtain mobility aids please contact a member of staff.
Portable hearing loops can be provided on request.
