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Disabled Access Guide for Children′s Health
Herts and Essex Hospital
Cavell Drive, Haymeads Lane
Bishops Stortford
Hertfordshire
CM23 5JH
Tel: 01279 827311/827902
Fax: 01279 827566
Web: http://www.enherts-pct.nhs.uk
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Opening Times
| Day | Opening Times |
|---|---|
| Monday | 09:00 - 16:30 |
| Tuesday | 09:00 - 16:30 |
| Wednesday | 09:00 - 16:30 |
| Thursday | 09:00 - 16:30 |
| Friday | 09:00 - 16:30 |
| Saturday | Closed |
| Sunday | Closed |
Location
The venue is situated outside the centre of the town.
This venue is situated in Bishops Stortford.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Bishops Stortford.
There is a bus stop within 150m (164yds) of the venue.
Parking
This venue does have its own car park.
Parking is not free for all users.
Parking is free for Blue Badge holders.
The car park is at the front of the venue.
The car park type is open air/surface.
There are 4 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 3.2m x 4.8m (10ft 5in x 15ft 8in).
The nearest designated bay is 40m (44yd) from the main entrance.
The furthest designated bay is 55m (60yd) from the main entrance.
The route from the car park to the entrance is accessible to a wheelchair user unaided.
The car park surface is block paving.
The patron does have to cross a road.
The road is not generally busy.
The car park does not have a height restriction barrier.
There is not a designated drop off point.
There are 7 designated bays located on the right as you face the main entrance.
There are a further 5 designated bays located at the entrance to the car park.
These bays are 500cm x 400cm.
The nearest bay to the main entrance is 15m and the furthest bay is 36m from the main entrance.
Parking is free for persons holding and clearly displaying a Blue Badge.
All other parking is pay and display.
The photographs show both the bays near the entrance and those within the car park.
Outside Access (Main Entrance - Main Building)
This information is for the entrance located at the front of the building.
There is level access to the service.
The main doors open automatically.
The doors are double width.
The door opening is 158cm (5ft 2in) wide.
There is a second set of doors.
The doors open automatically.
The doors are double width.
The door opening is 158cm (5ft 2in) wide.
Outside Access (Clinic Entrance)
This information is for the entrance located off the ground floor corridor.
There is level access to the service.
The main doors open towards you (pull).
The doors are double width.
The door opening is 134cm (4ft 4in) wide.
The doors are operated automatically by a button on the wall.
The button on the wall is located at a height of 180cm and is on the right as you enter and the left as you exit.
Reception
The desk is 5m (16ft 4in) from the clinic.
There is level access to reception from the entrance.
The reception desk is high.
The desk has a lowered section.
The desk is generally staffed.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is not available only on request.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
There is not a touchscreen.
There is not a prescription box.
There is not a bell to attract attention.
There is sufficient space to write or sign documents on the counter.
Inside Access
There is level access once inside the venue.
This venue does not play background music.
The lighting levels are bright.
Motorised scooters are allowed in public parts of the venue.
Customers can charge scooters or wheelchairs at the venue.
Route finding signage is not available.
The type of flooring in walkways and corridors is vinyl.
Waiting Room / Area
There is a waiting room / area.
The waiting room / area is 2m (6ft 6in) from the clinic entrances.
There is level access into the waiting room / area.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
No chairs are permanently fixed.
No chairs have armrests.
Announcements are audible.
Lighting levels are bright.
The room does not have background music playing.
There is no television.
There is not space for an assistance dog to rest.
There are no vending machines.
There is a children's play area.
Consultation / Treatment Room
There is level access to the consultation / treatment room.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
There is a bed/couch.
The bed/couch is adjustable.
There is a chair.
The chair is not adjustable.
No chairs have armrests.
No chairs are permanently fixed.
No tables are permanently fixed.
A hoist is not available.
Lighting levels are bright.
The room does not have background music playing.
A flashing alarm is not available.
A vibrating alarm is not available.
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The adapted toilet is 10m (11yd) from the clinic entrance.
The adapted toilet is located on the right as you enter the unit.
There is level access to the adapted toilet.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens inwards.
The door is locked by a twist lock.
The width of the adapted toilet door is 88cm (2ft 10in).
The door is light.
The dimensions of the adapted toilet are 190cm x 240cm (6ft 2in x 7ft 10in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 113cm (3ft 8in).
There is a dropdown rail on the transfer side.
There is not a flush on the transfer side.
The tap type is lever.
There is not a mixer tap.
There is a functional emergency alarm available.
It is a push button style of alarm.
Disposal facilities are available in the cubicle.
There is a coat hook.
The coat hook is within 120cm (3ft 11in) from floor level.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the adapted toilet.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 46cm (1ft 6in).
There is not a hand dryer.
There is a towel dispenser.
The towel dispenser cannot be reached from seated on the toilet.
The towel dispenser is placed higher than 100cm.
The towel dispenser is 125cm (4ft 1in) high.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink cannot be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is poor.
The contrast between the drop down rails and wall is poor.
The contrast between the walls and floor is good.
Lighting levels are bright.
Standard Toilet (Adult)
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Unisex Toilets
The unisex toilet is located on the right as you enter.
The unisex toilets are 3m (9ft 10in) from the clinic entrance.
Inside the venue, there is level access to the unisex toilet.
Lighting levels are bright.
Standard Toilet (Children's)
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Unisex Toilets
The unisex toilet is located at the rear of the unit.
The unisex toilets are 11m (12yd) from the main entrance.
Inside the venue, there is level access to the unisex toilet.
Lighting levels are bright.
Baby Change Facilities
Baby change facilities are located within the venue.
The baby change facilities are located within the childrens toilet.
The height of the baby change table once extended is 80cm (2ft 7in).
Inside the venue, there is level access to the baby change facility.
There are 3 additional baby changing tables located in the room where the baby clinic is held.
Additional Information
Staff do receive disability awareness training.
Documents can be requested in Braille.
Documents can be requested in large print.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
This service can be requested.
Staff are Text Relay aware.
Children are welcomed at the venue.
There is a soft play area for children.
The photograph on the left shows the baby changing facilities in the baby clinic room.
The photograph on the right shows the children's play area.
