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Disabled Access Guide for Child & Adolescent Mental Health Services (CAMHS)
St Peter′s Hospital
Guildford Road
Chertsey
Surrey
KT16 0PZ
Tel: 01932 722561
Fax: 01932 874757
Web: http://www.sabp.nhs.uk
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Introduction
Services/facilities within the building include : Consulting Rooms, Psychotherapy Room and Medical Room.
The Child & Adolescent Mental Health Services (CAMHS) is located off The Ramp.
There is a hopper shuttle bus which runs between Ashford and St Peter's hospital sites, on Monday to Friday only, and is freely available to all staff, patients and visitors.
Wheelchairs, baby buggies, pushchairs and walking frames cannot be accepted on the hopper bus due to the limited capacity of the vehicles and no secure storage available on the vehicles.
Opening Times
| Day | Opening Times |
|---|---|
| Monday | 08:30 - 17:00 |
| Tuesday | 08:30 - 17:00 |
| Wednesday | 08:30 - 17:00 |
| Thursday | 08:30 - 17:00 |
| Friday | 08:30 - 17:00 |
| Saturday | Closed |
| Sunday | Closed |
Location
The venue is situated outside the centre of the town.
This venue is situated in Chertsey.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Chertsey.
There is a bus stop within 150m (164yds) of the venue.
Parking
This venue does have its own car park.
Parking is not free for all users.
Parking is free for Blue Badge holders.
The car park is located next to the Accident & Emergency.
The car park type is open air/surface.
Parking spaces for Blue Badge holders do not need to be booked in advance.
There are 5 designated parking bay(s) within the car park.
The dimensions of the designated parking bay(s) are 2.9m x 5m (9ft 6in x 16ft 4in).
The nearest designated bay is 34m (37yd) from the main entrance.
The furthest designated bay is 40m (44yd) from the main entrance.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are slopes/ramps.
The car park surface is tarmac.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
There is not a designated drop off point.
Outside Access (Main Entrance)
This information is for the entrance located at the side of The Ramp.
There is not level access to the service.
The main doors open towards you (pull).
The doors are double width.
The doors are heavy.
The door opening is 140cm (4ft 7in) wide.
Level Change (Main Entrance)
There are steps to access this area/service.
The steps are located in front of the entrance.
There are 2 steps to the area/service.
The steps are not clearly marked.
The steps are shallow.
The steps do have handrails.
The handrails are on the right going up.
Reception
The desk is 2m (6ft 6in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is medium height.
The desk does not have a lowered section.
Lighting levels are bright.
There is not a hearing assistance system.
Waiting Room / Area
There is a waiting room / area.
The waiting room / area is 1m (3ft 3in) from the main entrance.
There is level access into the waiting room / area.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
No chairs are permanently fixed.
No tables are permanently fixed.
All chairs have armrests.
Announcements are in person.
Information in other languages and formats is available on request.
Lighting levels are bright.
The room does not have background music playing.
There is a television.
The television does have subtitles.
There is space for an assistance dog to rest.
There are no vending machines.
There is no children's play area.
Inside Access
There is level access once inside the venue.
There is not a hearing assistance system.
The lighting levels are bright.
Motorised scooters are allowed in public parts of the venue.
The type of flooring in walkways and corridors is vinyl.
Consultation / Treatment Room
There are 8 consultation / treatment rooms available.
The room surveyed was 7.
The consultation / treatment room is 7m (22ft 11in) from the main entrance.
There is level access to the consultation / treatment room.
There are doors into the consultation / treatment room.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 77cm (2ft 6in) wide.
The type of flooring is carpet.
There is room for a wheelchair user to manoeuvre.
There is not a bed/couch.
No chairs are permanently fixed.
No tables are permanently fixed.
A hoist is available.
The hoist is manual.
A sling is available.
The sling is attached by loop.
Lighting levels are bright.
The room does not have background music playing.
A flashing alarm is not available.
A vibrating alarm is not available.
Consultation / Treatment Room (Medical Room)
There are 1 consultation / treatment rooms available.
The room surveyed was Medical Room.
The consultation / treatment room is 9m (29ft 6in) from the main entrance.
There is level access to the consultation / treatment room.
There are doors into the consultation / treatment room.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 77cm (2ft 6in) wide.
The type of flooring is carpet.
There is room for a wheelchair user to manoeuvre.
There is a bed/couch.
The bed/couch is not adjustable.
No chairs are permanently fixed.
A hoist is available.
The hoist is manual.
A sling is available.
The sling is attached by loop.
Lighting levels are bright.
The room does not have background music playing.
A flashing alarm is not available.
A vibrating alarm is not available.
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The adapted toilet is 10m (11yd) from the main entrance.
The adapted toilet is located in the main corridor.
There is level access to the adapted toilet.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens inwards.
The door is locked by a twist lock.
The width of the adapted toilet door is 75cm (2ft 5in).
The door is light.
The dimensions of the adapted toilet are 165cm x 240cm (5ft 4in x 7ft 10in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 95cm (3ft 1in).
There is a dropdown rail on the transfer side.
There is not a flush on the transfer side.
The tap type is twist/turn.
There is not a mixer tap.
There is not a functional emergency alarm available.
No emergency alarm is fitted in the cubicle.
Disposal facilities are not available in the cubicle.
There is not a coat hook.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on the right.
There is not a shelf within the adapted toilet.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 45cm (1ft 5in).
There is not a hand dryer.
There is a towel dispenser.
The towel dispenser cannot be reached from seated on the toilet.
The towel dispenser is placed higher than 100cm.
The towel dispenser is 105cm (3ft 5in) high.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is placed higher than 100cm.
The toilet roll holder is 105cm (3ft 5in) high.
There is a sink.
The sink cannot be reached from seated on the toilet.
The sink is placed higher than 74cm.
The sink is 77cm (2ft 6in) high.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is poor.
The contrast between the drop down rails and wall is poor.
The contrast between the walls and floor is fair.
Lighting levels are bright.
Baby change facilities are located within the venue.
The baby change facilities are located in the adapted toilet.
The height of the baby change table once extended is 90cm (2ft 11in).
Inside the venue, there is level access to the baby change facility.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female and Male Toilets
The female and male toilets are located in the main corridor.
The female and male toilets are 10m (11yd) from the main entrance.
Inside the venue, there is level access to the female and male toilet.
Lighting levels are bright.
Additional Information
Staff do receive disability awareness training.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
This service can be requested.
Staff are Text Relay aware.
