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Photo from Chichester District Council

Photo from Chichester District Council


Disabled Access Guide for Chichester Station

Venue Image
Address:
Southgate
Chichester
West Sussex
PO19 8DL

Tel: 08451 272 920
Textphone: 08451 272 940

Email: comments@southernrailway.com

Web: http://www.southernrailway.com

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Location

The venue is situated within the centre of the town or city.

This venue is situated in Chichester.

The venue is not on a road with a steep gradient.

Parking

This venue does have its own car park.

There are 3 designated parking bay(s) within the car park.

The dimensions of the designated parking bay(s) are 3m x 4.2m (9ft 10in x 13ft 9in).

The nearest designated bay is 10m (11yd) from the main accessible entrance.

The car park surface is tarmac.

The car park does not have a height restriction barrier.

Outside Access (Main Entrance)

Outside Access Image

There is level access to the service.

The main doors open both ways.

The doors are heavy.

The door opening is 79cm (2ft 7in) wide.

Outside Access (Stockbridge Road Entrance)

Outside Access Image

There is not level access to the service.

The main doors open away from you (push).

The doors are double width.

The doors are heavy.

The door opening is 160cm (5ft 2in) wide.

Level Change (Stockbridge Road Entrance)

There is a ramp or slope to access this area/service.

The ramp or slope is located leading up to the entrance.

The ramp or slope is easy.

The ramp or slope is permanent.

Reception (Ticket Office)

Reception Image

The reception desk is 15m (16yd) from the front entrance.

There is level access to reception from the entrance.

The reception desk is medium height.

Lighting levels are bright.

There is a hearing assistance system.

The hearing system is a fixed loop.

Staff are trained to use the hearing system.

Reception is staffed Monday - Saturday 05:10 - 22:45 & Sunday 06:40 - 21:45.

Other Floors

Other Floors Image

The floors which are accessible by stairs are B-G.

There are 15+ steps between floors.

The lighting level is bright.

The steps are clearly marked.

The steps are medium height.

The steps do have handrails.

The steps have a handrail on both sides.

There is a landing.

Lift

Lift Image

There is a lift for public use.

The lift is located on each platform.

The lift is a standard lift.

The floors which are accessible by this lift are B-G.

Staff do not need to be notified for use of the lift.

The dimensions of the lift are 1.73m x 1.88m (5ft 8in x 6ft 2in).

The lift does have a visual floor indicator.

The lift does have an audible announcer.

The lighting level in the lift is bright.

The lift does have Braille markings.

The lift does have tactile markings.

There is one lift on each platform, leading to a subway. This gives level access from one platform to the other.

Adapted Toilet

AdaptedToilet Image

There are adapted toilets within this venue designated for public use.

Location of and access to adapted toilets

The toilet is for the sole use of disabled people.

The adapted toilet is 25m (27yd) from the accessible entrance.

The adapted toilet is located on Platform 1.

Features and dimensions of adapted toilets

This is a unisex toilet.

A key is required for the adapted toilet.

The key is a radar key.

The key can be obtained from platform staff.

The door opens outwards.

The door is locked by a twist lock.

The dimensions of the adapted toilet are 133cm x 154cm (4ft 4in x 5ft ).

There is a lateral transfer space.

As you face the toilet pan the transfer space is on the left.

The lateral transfer space is 77cm (2ft 6in).

The tap type is lever.

Disposal facilities are available in the cubicle.

There is a coat hook.

The coat hook is not within 120cm (3ft 11in) from floor level.

Position of fixtures in adapted toilets

Wall mounted rails are available.

As you face the toilet the wall mounted grab rails are on both sides.

The height of the toilet seat above floor level is 47cm (1ft 6in).

There is a hand dryer.

The hand dryer is not placed higher than 100cm.

There is a toilet roll holder.

The toilet roll holder is not placed higher than 100cm.

There is a sink.

The sink is not placed higher than 74cm.

Colour contrast and lighting in adapted toilets

The contrast between the walls and floor is good.

Wall mounted and drop down rails are available.

There are also standard toilets available on Platform 2.

Standard Toilet

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Female Toilets

The female toilets are located on Platform 1.

The female toilets are 24m (26yd) from the accessible entrance.

Lighting levels are bright.

Access to Standard Male Toilets

The male toilets are located on Platform 1.

The male toilets are 26m (28yd) from the accessible entrance.

Lighting levels are bright.

Baby Change Facilities

Baby change facilities are not located within the standard toilet.

There are also standard toilets available on Platform 2.

Restaurant / Bar (Cafe)

Full table service is not available.

Food or drinks are ordered from the service counter.

Food or drinks can be brought to the table.

No tables are permanently fixed.

No chairs are permanently fixed.

The distance between the floor and the lowest dining table is 68cm (2ft 2in).

There is ample room for a wheelchair user to manoeuvre.

Menus are not available in Braille.

Menus are not available in large print.

Menus are clearly written.

Menus are presented in contrasting colours.

The type of food served here is snacks.

The café is located on Platform 2.

Train Station

There are 2 platform(s) at this station.

The station is staffed.

There are generally 2 member(s) of staff on duty.

The station is not staffed between when the station is closed.

There is an office to obtain help.

This office is located there is an office in the foyer of Platform 1.

There is a taxi rank.

Shops and services within the station include a cafe, standard toilets (Platform 2), adapted toilets, standard toilets (Platform 1).

Announcements on platforms are both audio and visual.

Platforms 1 and 2 are accessible to a wheelchair user.

There are taxi ranks outside both entrances to the station.

Additional Information

Staff do receive disability awareness training.

Documents can be requested in Braille.

Documents can be requested in large print.

Registered assistance dogs are welcomed.

Plastic cups are available.

Plastic cutlery is available.

Drinking straws are available on request.