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Disabled Access Guide for Cheshunt Community Hospital
King Arthur Court
Cheshunt
Hertfordshire
EN8 8XN
Tel: 01992 622157
Email: cheshuntcommunityhospital@nhs.net
Web: http://www.enherts-pct.nhs.uk
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Introduction
Services/facilities within the building include Outreach Acute Trust Consultation Clinics, Hearing Therapy/Audiology and nti-coagulant INR monitoring, Minor Surgery, Podiatory, Ultrasound, Physiotherapy, electrocardiograms, Phlebotomy and X-Ray (non emergency).
Opening Times
| Day | Opening Times |
|---|---|
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | Closed |
| Sunday | Closed |
Location
The venue is situated within the centre of the town.
This venue is situated in Cheshunt.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Cheshunt.
There is not a bus stop within 150m (164yds) of the venue.
Parking
This venue does not have its own car park.
There is a car park for public use within 200m (approx).
The car park is located on King Arthur Court.
On street marked Blue Badge bays are not available.
Clearly signed and/or standard on street marked bays are not available.
There is not a designated drop off point.
Blue Badge holders park for free in the car park which is operated by Broxbourne Council.
Outside Access (Main Entrance)
This information is for the entrance located at the front of the building.
There is not level access to the service.
The main doors open automatically.
The doors are single width.
The door opening is 130cm (4ft 3in) wide.
There is a second set of doors.
The doors open automatically.
The doors are single width.
The door opening is 130cm (4ft 3in) wide.
Level Change (Main Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope bypasses the steps.
The ramp or slope is located to the right as you face the entrance.
The ramp or slope is moderate.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
The width of the ramp or slope is 120cm (3ft 11in).
There are steps to access this area/service.
The steps are located in front of the entrance.
There are 3 steps to the area/service.
The steps are clearly marked.
The steps are medium.
The steps do have handrails.
The handrails are on both sides.
Reception
The desk is 9m (29ft 6in) from the ground level main entrances.
There is level access to reception from the entrance.
The reception desk is high.
The desk has a lowered section.
The desk is generally staffed.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is not available only on request.
The hearing system is a portable loop.
Staff are trained to use the hearing system.
There is not a touchscreen.
There is not a prescription box.
There is not a bell to attract attention.
There is sufficient space to write or sign documents on the counter.
There is an additional reception desk located on the 1st floor.
Inside Access
There is level access once inside the venue.
There is not a hearing assistance system.
This venue does not play background music.
The lighting levels are bright.
Motorised scooters are allowed in public parts of the venue.
Customers can charge scooters or wheelchairs at the venue.
The type of flooring in walkways and corridors is vinyl.
Consultation / Treatment Room
There are 12 consultation / treatment rooms available.
The room surveyed was Consultation Room 5.
The consultation / treatment room is 40m (44yd) from the main entrance.
There is level access to the consultation / treatment room.
There are doors into the consultation / treatment room.
The main doors open away from you (push).
The doors are single width.
The doors are light.
The door opening is 86cm (2ft 9in) wide.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
There is a bed/couch.
The bed/couch is adjustable.
There is a chair.
The chair is not adjustable.
No chairs have armrests.
No chairs are permanently fixed.
No tables are permanently fixed.
A hoist is not available.
Lighting levels are bright.
The room does not have background music playing.
A flashing alarm is not available.
A vibrating alarm is not available.
Other Floors
The floors which are accessible by stairs are G-1.
There are 15+ steps between floors.
The lighting level is bright.
The steps are clearly marked.
The steps are deep.
The steps do have handrails.
The steps have a handrail on both sides.
There is a landing.
Lift
There is a lift for public use.
The lift is located opposite the reception desk.
The lift is a standard lift.
The floors which are accessible by this lift are G-1.
The lift is 10m (11yd) from the main entrance.
Staff do not need to be notified for use of the lift.
The dimensions of the lift are 1m x 2.2m (3ft 3in x 7ft 2in).
The clear door width is 90cm.
There are not separate entry and exit doors in the lift.
There is a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does have an audible announcer.
The controls for the lift are within reach for a wheelchair user.
The lighting level in the lift is medium.
The lift does not have Braille markings.
The lift does have tactile markings.
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The adapted toilet is 8m (26ft 2in) from the main entrance.
The adapted toilet is located at the rear of the entrance foyer.
There is level access to the adapted toilet.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a twist lock.
The width of the adapted toilet door is 88cm (2ft 10in).
The door is light.
The dimensions of the adapted toilet are 250cm x 160cm (8ft 2in x 5ft 2in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 80cm (2ft 7in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is not a functional emergency alarm available.
It is tied up and out of reach (higher than 10cm (4in) from floor).
Disposal facilities are available in the cubicle.
There is a coat hook.
The coat hook is within 120cm (3ft 11in) from floor level.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the adapted toilet.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 46cm (1ft 6in).
There is not a hand dryer.
There is a towel dispenser.
The towel dispenser cannot be reached from seated on the toilet.
The towel dispenser is placed higher than 100cm.
The towel dispenser is 105cm (3ft 5in) high.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is good.
The contrast between the drop down rails and wall is good.
The contrast between the walls and floor is good.
Lighting levels are bright.
There is an additional adapted toilet located on the 1st floor and the details are the same as the ground floor.
Baby change facilities are located within the venue.
The baby change facilities are located opposite the reception desk.
The height of the baby change table once extended is 85cm (2ft 9in).
Inside the venue, there is level access to the baby change facility.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female and Male Toilets
The female and male toilets are located at the rear of the entrance foyer.
The female and male toilets are 8m (26ft 2in) from the main entrance.
Inside the venue, there is level access to the female and male toilet.
Lighting levels are bright.
There are additional standard male and female toilets located on the 1st floor and the details are the same as the ground floor.
Additional Information
Staff do receive disability awareness training.
Documents can be requested in Braille.
Documents can be requested in large print.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
This service can be requested.
Staff are Text Relay aware.
Children are welcomed at the venue.
There is not a soft play area for children.
The photographs show one of the consultation rooms.
Additional Information
The photographs show two of the waiting rooms on the ground floor.
