Local access information
across the country
Disabled Access Guide for Chelmsford Bus Station
8 Dukes Walk
Chelmsford
Essex
CM1 1GZ
Tel: 01245 263859
Fax: 01245 287309
Web: http://www.essex.gov.uk
Email us about this Venue
Find more venues in Chelmsford City Council
Location
The venue is situated within the centre of the town or city.
This venue is situated in Chelmsford.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Chelmsford.
Parking
This venue does not have its own car park.
There is a car park for public use within 200m (approx).
The name of the car park is Chelmsford Station Car Park.
The car park is located off Viaduct Road.
On street marked Blue Badge bays are not available.
Clearly signed and/or standard on street marked bays are not available.
There is not a designated drop off point.
Outside Access (First Chelmsford Travel Centre)
This information is for the entrance located along Dukes Walk.
There is level access to the service.
The main doors open automatically.
The doors are double width.
The door opening is 200cm (6ft 6in) wide.
Only one of the doors opens automatically, leaving a gap of 100cm.
The automatic door is push pad activated.
Outside Access (Waiting Room and Toilets)
This information is for the entrance located off .
The main doors open automatically.
The doors are single width.
The door opening is 90cm (2ft 11in) wide.
The automatic door is push pad activated.
Reception (Ticket Office)
The reception desk is 3m (9ft 10in) from the front entrance.
There is level access to reception from the entrance.
The reception desk is low.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
| Day | Opening Times |
|---|---|
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | Closed |
Inside Access
There is not level access to the service.
The lighting levels are bright.
Motorised scooters are allowed in public parts of the venue.
Level Change (Inside Access)
There is a ramp or slope to access this area/service.
The ramp or slope is located along Dukes Walk next to the bus stands.
The ramp or slope is easy.
The ramp or slope is permanent.
Bus Station
There are 11 stands/bays.
The station is staffed.
The station is not staffed between 18.00 - 08.00.
There is not an office to obtain help (other than ticket office).
There is a ticket office/travel centre.
The ticket office/travel centre is located along Dukes Walk.
Announcements are visual.
The bus companies operating within this station are First, Regal, Arriva, National Express.
There is a taxi rank at the station.
The taxi rank is located next to Stand 1.
There is not a wheelchair for patrons to borrow.
Shops and services within the station include Riverbank Chinese Buffet restaurant, Subway, Tesco Express, Kavala Spa and Beauty Salon and Coral.
Bus Station Stands/Bays
Stand/Bay number(s) 1-11.
The stands accessed by ramp/slope are 1-11.
Accessible Toilet
There are accessible toilets within this venue designated for public use.
Location of and access to accessible toilets
The toilet is not for the sole use of disabled people.
There is Braille signage on or near the toilet door.
There is tactile signage on or near the toilet door.
There is pictorial signage on or near the toilet door.
The accessible toilet is 4m (13ft 1in) from the waiting room entrance.
The accessible toilet is located in the bus station waiting room, by Stand 6.
There is level access to the accessible toilet.
Features and dimensions of accessible toilets
This is a unisex toilet.
A key is not required for the accessible toilet.
The door opens outwards.
The door is locked by a twist lock.
The width of the accessible toilet door is 92cm (3ft ).
The door is heavy.
The dimensions of the accessible toilet are 158cm x 202cm (5ft 2in x 6ft 7in).
Floor manoeuvring space is clear in the accessible toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 90cm (2ft 11in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is sensor.
There is a mixer tap.
There is a functional emergency alarm available.
Disposal facilities are not available in the cubicle.
There is not a coat hook.
Position of fixtures in accessible toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is a shelf within the accessible toilet.
The shelf is higher than 100cm (3ft 3in).
There are mirrors in the accessible toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 49cm (1ft 7in).
There is a hand dryer.
The hand dryer can be reached from seated on the toilet.
The hand dryer is not placed higher than 100cm.
There is not a towel dispenser.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in accessible toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is good.
The contrast between the drop down rails and wall is good.
The contrast between the walls and floor is good.
Lighting levels are medium.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Unisex Toilets
The unisex toilet is located in the waiting room, by Stand 6.
The unisex toilets are 3m (9ft 10in) from the waiting room entrance.
Inside the venue, there is level access to the unisex toilet.
Lighting levels are medium.
Baby Change Facilities
Baby change facilities are not located within the standard toilet.
Additional Information
Staff do not receive disability awareness / equality training.
Documents are not available in Braille.
Documents can be requested in large print.
A member of staff trained in BSL skills is not generally on duty.
