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Disabled Access Guide for Chelmsford Bus Station
Unit 3
8 Dukes Walk
Chelmsford
Essex
CM1 1GZ
Tel: 01245 263859
Fax: 01245 287309
Web: http://www.essex.gov.uk
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Opening Times
| Day | Opening Times |
|---|---|
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | Closed |
Location
The venue is situated within the centre of the town or city.
This venue is situated in Chelmsford.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Chelmsford.
Parking
This venue does not have its own car park.
On street marked Blue Badge bays are not available.
Outside Access (Ticket Office and Visitor Information Centre)
This information is for the entrance located on Dukes Way.
There is level access to the service.
The main doors open away from you (push).
The doors are double width.
The doors are heavy.
The door opening is 180cm (5ft 10in) wide.
Reception (Ticket Office)
The reception desk is 3m (9ft 10in) from the front entrance.
There is level access to reception from the entrance.
The reception desk is low.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
Inside Access
There is level access to the service.
There is a hearing assistance system.
The system is a fixed loop.
Staff are trained to use the hearing assistance system.
The lighting levels are bright.
Motorised scooters are allowed in public parts of the venue.
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is not for the sole use of disabled people.
The adapted toilet is 50m (55yd) from the main entrance.
The adapted toilet is located in the bus station waiting room, by Stand 6.
There is level access to the adapted toilet.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a locking handle.
The width of the adapted toilet door is 92cm (3ft ).
The door is light.
The dimensions of the adapted toilet are 130cm x 194cm (4ft 3in x 6ft 4in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the right.
The lateral transfer space is 93cm (3ft ).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is a functional emergency alarm available.
Disposal facilities are not available in the cubicle.
There is a coat hook.
The coat hook is within 120cm (3ft 11in) from floor level.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is a shelf within the adapted toilet.
The shelf is higher than 100cm (3ft 3in).
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 47cm (1ft 6in).
There is a hand dryer.
The hand dryer is not placed higher than 100cm.
There is not a towel dispenser.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is good.
The contrast between the external door and wall is good.
The contrast between the grab rails and wall is good.
The contrast between the drop down rails and wall is good.
The contrast between the walls and floor is good.
Lighting levels are medium.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Female and Male Toilets
The female and male toilets are located in the waiting room, by Stand 6.
Inside the venue, there is level access to the female and male toilet.
Lighting levels are medium.
Additional Information
Staff do not receive disability awareness training.
Documents are not available in Braille.
Documents can be requested in large print.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
