Services/facilities within the building include the Post Room, Corporate Marketing Services and the Customer Relations Unit.
| Day | Opening Times |
|---|---|
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | Closed |
| Sunday | Closed |
The venue is situated within the centre of the campus.
This venue is situated in Rivermead.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Chelmsford.
There is a bus stop within 150m (164yds) of the venue.
This venue does have its own car park.
Parking is not free for all users.
Parking is not free for Blue Badge holders.
The car park is at the side of the venue.
The car park type is open air/surface.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are slopes/ramps.
The car park surface is tarmac.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
Clearly signed and/or standard on street marked bays are available.
Standard marked parking bays are located on Hoffman's Way, outside the main entrance.
The on street parking is free for 1 hour between 08.00 - 18.00 Monday - Saturday, no return within 3 hours.
This information is for the entrance located at the front of the building.
There is not level access to the service.
The main doors open towards you (pull).
The doors are single width.
The doors are heavy.
The door opening is 83cm (2ft 8in) wide.
There is a ramp or slope to access this area/service.
The ramp or slope is located to the left of the entrance as you face it.
The ramp or slope is moderate.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
The width of the ramp or slope is 120cm (3ft 11in).
There are steps to access this area/service.
The steps are located just in front of the entrance.
There are 1 steps to the area/service.
The steps are clearly marked.
The steps are shallow.
The ramp has a handrail on the right hand side going up.
There is not level access to the service.
There is not a hearing assistance system.
This venue does not play background music.
The lighting levels are varied.
Motorised scooters are allowed in public parts of the venue.
Customers cannot charge scooters or wheelchairs at the venue.
There is a ramp or slope to access this area/service.
The ramp or slope is located just inside the main entrance.
The ramp or slope is easy.
The ramp or slope is permanent.
The floors which are accessible by stairs are G-1.
There are 15+ steps between floors.
The lighting level is medium.
The steps are clearly marked.
The steps are deep.
The steps do have handrails.
The steps have a handrail on both sides.
There is a landing.
There is a lift for public use.
The lift is located directly to the right as you enter the building.
The lift is a standard lift.
The floors which are accessible by this lift are G-1.
The lift is 4m (13ft 1in) from the main entrance.
Staff do need to be notified for use of the lift.
The dimensions of the lift are 1.37m x 1.03m (4ft 5in x 3ft 4in).
The clear door width is 90cm.
There are not separate entry and exit doors in the lift.
There is a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does not have an audible announcer.
The controls for the lift are not within reach for a wheelchair user.
the button for the 1st floor is 120 cm high
The lighting level in the lift is medium.
The lift does not have Braille markings.
The lift does not have tactile markings.
There are adapted toilets within this venue designated for public use.
The toilet is not for the sole use of disabled people.
There is pictorial signage on or near the toilet door.
The adapted toilet is 1m (3ft 3in) from the main entrance.
The adapted toilet is located just inside the main entrance.
There is not level access to the adapted toilet.
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens outwards.
The door is locked by a twist lock.
The width of the adapted toilet door is 86cm (2ft 9in).
The door is heavy.
The dimensions of the adapted toilet are 115cm x 165cm (3ft 9in x 5ft 4in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 75cm (2ft 5in).
There is a dropdown rail on the transfer side.
There is a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is not a functional emergency alarm available.
It is tied up and out of reach (higher than 10cm (4in) from floor).
Disposal facilities are available in the cubicle.
There is not a coat hook.
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the adapted toilet.
There are mirrors in the adapted toilet.
Mirrors are not placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 47cm (1ft 6in).
There is not a hand dryer.
There is a towel dispenser.
The towel dispenser cannot be reached from seated on the toilet.
The towel dispenser is placed higher than 100cm.
The towel dispenser is 129cm (4ft 2in) high.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is placed higher than 100cm.
The toilet roll holder is 106cm (3ft 5in) high.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is not placed higher than 74cm.
The contrast between the internal door and wall is poor.
The contrast between the external door and wall is poor.
The contrast between the grab rails and wall is good.
The contrast between the drop down rails and wall is good.
The contrast between the walls and floor is good.
Lighting levels are medium.
Standard toilets are available.
The female toilets are located on the ground floor, next to the Post Room.
The female toilets are 4m (13ft 1in) from the main entrance.
Inside the venue, there is not level access to the female toilet.
Lighting levels are bright.
The male toilets are located just inside the main entrance.
The male toilets are 3m (9ft 10in) from the main entrance.
Inside the venue, there is not level access to the male toilet.
Lighting levels are bright.
Staff do receive disability awareness training.
Documents can be requested in Braille.
Documents can be requested in large print.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
This service can be requested.
Staff are Text Relay aware.