Disabled Access Guide for Chatterton Dental Surgery

The venue is situated outside the centre of the town.

This venue is situated in Bromley.

The venue is not on a road with a steep gradient.

The nearest mainline Railway Station is Bickley.

There is not a bus stop within 150m (164yds) of the venue.

This venue does not have its own car park.

There is not a car park for public use within 200m (approx).

On street marked Blue Badge bays are available.

The dimensions of the on street marked Blue Badge parking bays are 2m x 6m (6ft 6in x 19ft 8in).

On street Blue Badge parking is located opposite the venue.

Clearly signed and/or standard on street marked bays are available.

The dimensions of the standard marked parking bays are 2m x 5.8m (6ft 6in x 19ft ).

Standard marked parking bays are located in front of the venue.

There is not a designated drop off point.

This information is for the entrance located at the front of the venue.

There is not level access to the service.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 80cm (2ft 7in) wide.

There is a ramp or slope to access this area/service.

The ramp or slope bypasses the steps.

The ramp or slope is moderate.

The ramp or slope is portable.

Please contact a member of staff.

The width of the ramp or slope is 71cm (2ft 3in).

There are steps to access this area/service.

The steps are located in front of the entrance.

There are 1 steps to the area/service.

The steps are clearly marked.

The steps are deep.

The steps do not have handrails.

The desk is 2m (6ft 6in) from the main entrance.

There is level access to reception from the entrance.

The reception desk is high.

The desk does not have a lowered section.

The desk is generally staffed.

Lighting levels are bright.

There is not a bell to attract attention.

There is sufficient space to write or sign documents on the counter.

There is not level access once inside the venue.

There is not a hearing assistance system.

This venue does play background music.

Music is played in some parts of the venue.

The lighting levels are bright.

Motorised scooters are allowed in public parts of the venue.

The type of flooring in walkways and corridors is carpet.

The floors which are accessible by stairs are G-1.

There are 15+ steps between floors.

The lighting level is bright.

The steps are clearly marked.

The steps are deep.

The steps do have handrails.

The steps have a handrail on the left side going up.

There is a landing.

The services on the floors which are not accessible are additional consultation rooms.

There is a waiting room / area.

The waiting room / area is 1m (3ft 3in) from the main entrance.

There is level access into the waiting room / area.

There are not doors into the waiting room / area.

The type of flooring is carpet.

There is room for a wheelchair user to manoeuvre.

No chairs are permanently fixed.

No chairs have armrests.

Announcements are in person.

Lighting levels are bright.

The room does have background music playing.

There is no television.

There is space for an assistance dog to rest.

There are no vending machines.

There is a children's play area.

There is an additional waiting room on the first floor.

The first photo shows the waiting room on the ground floor.

The second photo shows the waiting room on the first floor.

There are 3 consultation / treatment rooms available.

The room surveyed was Ground Floor.

The consultation / treatment room is 6m (19ft 8in) from the main entrance.

There is level access to the consultation / treatment room.

There are doors into the consultation / treatment room.

The main doors open away from you (push).

The doors are single width.

The doors are heavy.

The door opening is 75cm (2ft 5in) wide.

The type of flooring is vinyl.

There is room for a wheelchair user to manoeuvre.

There is a chair.

The chair is adjustable.

All chairs have armrests.

All chairs are permanently fixed.

All tables are permanently fixed.

A hoist is not available.

Lighting levels are bright.

The room does have background music playing.

There are no adapted toilets within this venue designated for public use.

Availability and Location of Standard Toilets

Standard toilets are available.

Access to Standard Unisex Toilets

The unisex toilet is located on the first floor.

The unisex toilets are 1m (3ft 3in) from the stairs.

Inside the venue, there is not level access to the unisex toilet.

Lighting levels are medium.

Baby Change Facilities

Baby change facilities are not located within the venue.

Patrons unable to use the stairs can use the staff toilet on the ground floor.

Staff do not receive disability awareness training.

Registered assistance dogs are welcomed.

A member of staff trained in BSL skills is not generally on duty.

Staff are not Text Relay aware.

Plastic cups are available.

Drinking straws are not available on request.