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Disabled Access Guide for The Cedar Unit
Ashford Hospital
London Road
Ashford
Middlesex
TW15 3AA
Tel: 01784 884788
Fax: 01784 884458
Web: http://www.ashfordstpeters.nhs.uk
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Introduction
Services/facilities within the building include Mental Health services.
There is a hopper shuttle bus which runs between Ashford and St Peter's hospital sites Monday - Friday, and is freely available to all staff, patients and visitors.
Wheelchairs, baby buggies, pushchairs and walking frames cannot be accepted on the hopper bus due to limited capacity and no secure storage available.
Location
The venue is situated outside the centre of the town.
This venue is situated in Ashford.
The venue is not on a road with a steep gradient.
The nearest mainline Railway Station is Ashford.
There is not a bus stop within 150m (164yds) of the venue.
Parking
This venue does have its own car park.
Parking is not free for all users.
Parking is free for Blue Badge holders.
The car park is at the front of the venue.
The car park type is open air/surface.
There is 1 designated parking bay within the car park.
The dimensions of the designated parking bay(s) are 3.5m x 5m (11ft 5in x 16ft 4in).
The nearest designated bay is 9m (29ft 6in) from the main entrance.
The route from the car park to the entrance is accessible to a wheelchair user with assistance.
Assistance may be required because there is/are level changes with no dropped kerbs.
The car park surface is tarmac.
There is not a dropped kerb/non stepped access from the car park to the venue.
The patron does not have to cross a road.
The car park does not have a height restriction barrier.
There is not a designated drop off point.
The car park is pay and display.
Outside Access (Main Entrance)
This information is for the entrance located at the front of the building.
There is not level access to the service.
The intercom is in a position to allow wheelchair users to gain access.
The main doors open automatically.
The doors are single width.
The door opening is 90cm (2ft 11in) wide.
There is a second set of doors.
The doors open automatically.
The doors are single width.
The door opening is 90cm (2ft 11in) wide.
The reception and waiting room is located between the two sets of doors.
There are push pad operated doors buttons to operate these are 127cm from the ground.
Level Change (Main Entrance)
There is a ramp or slope to access this area/service.
The ramp or slope is located in front of the entrance.
The ramp or slope is easy.
The ramp or slope is permanent.
There is a level landing at the top of the ramp.
The width of the ramp or slope is 130cm (4ft 3in).
Reception
The desk is 5m (16ft 4in) from the main entrance.
There is level access to reception from the entrance.
The reception desk is high.
Lighting levels are bright.
There is a hearing assistance system.
The hearing system is a fixed loop.
Staff are trained to use the hearing system.
| Day | Opening Times |
|---|---|
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | Closed |
| Sunday | Closed |
Access is by appointment only.
Waiting Room / Area
There is a waiting room / area.
The waiting room / area is 4m (13ft 1in) from the ground main.
There is level access into the waiting room / area.
There are doors into the waiting room / area.
The main doors open away from you (push).
The doors are single width.
The doors are permanently held open.
The door opening is 86cm (2ft 9in) wide.
The type of flooring is vinyl.
There is room for a wheelchair user to manoeuvre.
No chairs are permanently fixed.
No tables are permanently fixed.
All chairs have armrests.
Announcements are audible.
Announcements are in person.
Information in other languages and formats is available on request.
Lighting levels are bright.
The room does not have background music playing.
There is no television.
There is space for an assistance dog to rest.
There are no vending machines.
There is no children's play area.
Inside Access
There is level access once inside the venue.
There is not a hearing assistance system.
This venue does not play background music.
The lighting levels are bright.
Motorised scooters are allowed in public parts of the venue.
Customers can charge scooters or wheelchairs at the venue.
The type of flooring in walkways and corridors is carpet.
Consultation / Treatment Room
There are 9 consultation / treatment rooms available.
The room surveyed was E102.
The consultation / treatment room is 5m (16ft 4in) from the ground floor main entrance.
There is level access to the consultation / treatment room.
There are doors into the consultation / treatment room.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 89cm (2ft 11in) wide.
The type of flooring is carpet.
There is room for a wheelchair user to manoeuvre.
There is not a bed/couch.
There is not a chair.
No chairs are permanently fixed.
No tables are permanently fixed.
A hoist is not available.
A sling is not available.
Lighting levels are bright.
The room does not have background music playing.
A flashing alarm is not available.
A vibrating alarm is not available.
Consultation / Treatment Room
There are 9 consultation / treatment rooms available.
The room surveyed was E120.
The consultation / treatment room is 5m (16ft 4in) from the ground floor main entrance.
There is level access to the consultation / treatment room.
There are doors into the consultation / treatment room.
The main doors open away from you (push).
The doors are single width.
The doors are heavy.
The door opening is 88cm (2ft 10in) wide.
The type of flooring is carpet.
There is room for a wheelchair user to manoeuvre.
There is not a bed/couch.
There is not a chair.
No chairs are permanently fixed.
No tables are permanently fixed.
A hoist is not available.
A sling is not available.
Lighting levels are bright.
The room does not have background music playing.
A flashing alarm is not available.
A vibrating alarm is not available.
Adapted Toilet
There are adapted toilets within this venue designated for public use.
Location of and access to adapted toilets
The toilet is not for the sole use of disabled people.
There is Braille signage on or near the toilet door.
There is tactile signage on or near the toilet door.
There is pictorial signage on or near the toilet door.
The adapted toilet is 8m (26ft 2in) from the main entrance.
The adapted toilet is located on the left as you enter the unit.
There is level access to the adapted toilet.
Features and dimensions of adapted toilets
This is a unisex toilet.
A key is not required for the adapted toilet.
The door opens inwards and outwards.
The door is locked by a twist lock.
The width of the adapted toilet door is 94cm (3ft 1in).
The door is light.
The dimensions of the adapted toilet are 340cm x 165cm (11ft 1in x 5ft 4in).
Floor manoeuvring space is clear in the adapted toilet.
There is a lateral transfer space.
As you face the toilet pan the transfer space is on the left.
The lateral transfer space is 92cm (3ft ).
There is a dropdown rail on the transfer side.
There is not a flush on the transfer side.
The tap type is lever.
There is a mixer tap.
There is a functional emergency alarm available.
It is not a push button style of alarm.
Disposal facilities are available in the cubicle.
There is a coat hook.
The coat hook is within 120cm (3ft 11in) from floor level.
Position of fixtures in adapted toilets
Wall mounted rails are available.
As you face the toilet the wall mounted grab rails are on both sides.
There is not a shelf within the adapted toilet.
There are mirrors in the adapted toilet.
Mirrors are placed at a lower level or at an angle for ease of use.
The height of the toilet seat above floor level is 46cm (1ft 6in).
There is a hand dryer.
The hand dryer cannot be reached from seated on the toilet.
The hand dryer is not placed higher than 100cm.
There is not a towel dispenser.
There is a toilet roll holder.
The toilet roll holder can be reached from seated on the toilet.
The toilet roll holder is not placed higher than 100cm.
There is a sink.
The sink can be reached from seated on the toilet.
The sink is not placed higher than 74cm.
Colour contrast and lighting in adapted toilets
The contrast between the internal door and wall is fair.
The contrast between the external door and wall is fair.
The contrast between the grab rails and wall is good.
The contrast between the drop down rails and wall is good.
The contrast between the walls and floor is good.
Lighting levels are bright.
Standard Toilet
Availability and Location of Standard Toilets
Standard toilets are available.
Access to Standard Unisex Toilets
The unisex toilet is located on the left as you enter.
The unisex toilets are 10m (11yd) from the main entrance.
Inside the venue, there is level access to the unisex toilet.
Lighting levels are bright.
Baby Change Facilities
Baby change facilities are not located within the venue.
Additional Information
Staff do receive disability awareness training.
Registered assistance dogs are welcomed.
A member of staff trained in BSL skills is not generally on duty.
This service can be requested.
Staff are Text Relay aware.
